External hard drive gives USB not recognized error

I have a Western Digital Passport 80 GB HD, which worked fine with XP until today.  I plugged this morning and received an error not recognized USB.  I followed the troubleshooting tips and online help.  It seems that in most cases, if you go to computer management / disk management, you can see the external hard drive.  This is not the case with mine.  I don't see the player.  I downloaded the recovery software, but everything is based on the premise that the drive appears.  Mine does not work.  Can someone help me?

Thank you.

Unfortunately, this drive has probably went wrong.  Have you tried another cable to connect your player to your computer?  It may be a long shot, but it is possible that the cable could be damaged.  You may need to take your car to a specialist in recovery to recover the data.  I apologize for the bad news.

See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • External hard drives and USB not detected after installing windows 7

    Original title: does not display the hard drives laptops, but do sticks

    for some reason any lately
    any laptop computer portable hard disk or 3.5-inch usb drives work, but do memory sticks
    some show in computer management, some don't
    I've updated the mb drivers
    trying to not format to fix this little problem
    ideas?

    Hello

    1 have had any changes made on the computer before the show?

    2. What is the brand and model of the computer?

    3 have you tried plugging the laptop hard drive on different USB ports?

    I would suggest trying the following steps and check.

    Method 1:

    Run the utility of Windows troubleshooting for hardware and check.

    Open the hardware and devices Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

    Check if it helps.

    Method 2:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135

    Note: When you are finished troubleshooting, follow these steps to reset the computer to start as usual. See step 7 in the article.

    Method 3:

    Throw a virus with the Microsoft Safety scan scanner to make sure that the computer is virus-free.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Safety Scanner WARNING: There could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

    Let us know the results.

  • Why my external hard drive gives me an error RAID?

    Almost everytime I wake up my MacBook Pro to sleep with the connected external hard drive I get this RAID error notification:

    I enjoy the WD drive utilities and it does nothing. Can I do to stop this?

    I have since solved this problem.

  • Can not backup on external hard drive - "snapshot could not be created...» »

    Cannot back up the external hard drive "snapshot could not be created, please check the VSS application log and the PSP" "details - the shadow copy provider had an error" error code «ox81000019» I want to buy a new laptop, but how can I transfer all of the existing computer if I can't do a backup?

    As you go only to transfer data from one to the other files, here's a good option...

    Remove the old hard drive and connect it on the new computer using a USB to SATA connector like this...

    http://www.TigerDirect.ca/applications/SearchTools/item-details.asp?EdpNo=3276554&CATID=11527

    It is a very useful device to have some kicking around when you need to get data on a drive that does more boot.

    You must get permission to access folders on the old disk to the new computer and this is how you do it.

    Download the zip on the site below...

    http://www.howtogeek.com/HOWTO/Windows-Vista/add-take-ownership-to-Explorer-right-click-menu-in-Vista/

    .. and it is there that find the link to the zip on the site...

    When you run the zip file, it places a new item in the right click menu called 'Take Ownership'

    To use it, you highlight the file or the folder on which you want the property, right click and select take ownership.

    Then a window will appear and many data authorizations through pretty quickly. When permissions have been granted, the window will close and you will be able to easily access data in the file or the first selected folder...

  • Seagate external HARD drive expansion will not identify Windows 7 x 64. OK in a first time and fine on Vista x 86.

    Recently installed Windows 7 Home Premium x 64 Vista Home Premium x 86. Under Vista, everything was fine. Less than 7, my Seagate expansion (1.5 TB) hard drive initially was recognized (I have iTunes library I can't play to prove :)) after a few days using 7, however, I lost the external HARD drive. I get the error message is "software device driver is not properly installed." In Device Mgr, it says it's an "unknown device" with the yellow! triangle. "Windows has stopped this device because it has reported problems. (Code 43) "appears in the details of the device. No updated drivers are available. Windows updates are up to date, nothing helps. Restart, reinstall, restore driver, deactivation, nothing works. Tried to update my BIOS, but it is already the latest version of Dell. Trying any other Dell Update, what it offers is the Download Manager, but not actual updates I select. I'm not allowed to use this player all of a sudden, after that it worked fine for a few days!

    Specific features of the system are as follows:

    Name of the operating system Microsoft Windows 7 Home Premium
    Version 6.1.7600 Build 7600
    Another Description of the OS is not available
    Manufacturer of operating system Microsoft Corporation
    System name PHIL-PC
    System manufacturer Dell Inc.
    Inspiron 530 s model system
    System Type x 64-based PC
    Processor Intel (r) Pentium (r) Dual CPU E2180 @ 2.00 GHz, 2000 Mhz, 2 Lossnay, 2 logical processors
    BIOS Version/Date Dell Inc. 1.0.18, 24/02/2009
    SMBIOS 2.5 version
    Windows directory C:\Windows
    System directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume3
    Hardware Abstraction Layer Version = "6.1.7600.16385".
    Physical memory (RAM) installed 4.00 GB
    Total physical memory 4.00 GB
    2.54 GB available physical memory

    Thanks in advance for any helpful info!

    All this occurred within three days of using Windows 7 x 64, so I don't think there is a previous restore point to go back to. However, I would not I install updates to be rendered unusable and allow my system, and their insecurity. And, as stated in my original post, I have gone through the drivers to uninstall or disable normal, remove, reinstall, etc. etc. without help.

    An update my original post, I finally got the unit of work, although not as fast as it was in Vista x 86. I did back up the device to a laptop from Vista Home Premium I have, let it load the drivers it needs, and then after reconnection to 7, it has been working well, but overall slowly in read/write functions and clicking on a lot more than he did primarily when operating. What I went through get this thing to work, I think that the currently loaded driver is for a 32 bit OS, and there is no update (again) for 64-bit. I leave it alone, because it is functional, and if it is not recognized after the next set of Windows updates, I guess I have to restore to a previous image.

    Dell doesn't seem to have anything for her, and Seagate plans explicitly on their site that they don't provide drivers for this HARD drive while referring to Microsoft or the manufacturer of the equipment for drivers.

  • After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer

    After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer. Also I can't 'manage' my computer because I do not have "permissions". I tried a fix he 45071 and it did nothing.

    Applications, (Norton and McAfee) (including free evaluation versions are notorious for not not upgrade (or uninstalling) itself.) If NIS has been installed for 3 years, you have NIS update at least once and maybe twice (e.g., NIS 2009 > NIS 2010 > NIS 2011).

    [You may want to print these instructions for reference offline. If a step said to reboot, reboot.]

    1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) viaControl Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

    4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

    NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

    5. right click on the file that you saved in step #1 above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

    6. do a clean install of NIS 2011 (using your product ID, if need be) & reboot. CF. http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

    NOTE: Do NOT activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

    7. manually and repeatedly run LiveUpdate (Norton) until you get a prompt "no update more".

    8. open Internet Explorer (only) to http://support.microsoft.com/kb/923737 & run the difficulty.

    9. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run that set it by DEFAULT and modes and AGGRESSIVE. [1]

    10. restart once again & test.

    NB: Installation KB971029 disables AutoRun/autoplay on USB connected but not 'brilliant media' external drives (i.e., CDs & DVDs). See http://blogs.technet.com/b/msrc/archive/2011/02/08/deeper-insight-into-the-security-advisory-967940-update.aspx

    ~~~~~~~~~~~~~~~~~~~~~~~~
    [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP) or installed updates.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I want to back up files and programs to an external 500 GB external hard drive with USB 2.0 connection. How can I do this?

    original title: Windows XP USB 2.0 HD backup

    I have a Dell Dimension 8100 2002 with 80 GB C and 200 GB drive F drive.  I want to back up files and programs to an external 500 GB external hard drive with USB 2.0 connection.  How can I do this?  Do I need special software to do this?  I have Windows XP Home Edition.  If I need additional software, what software recommend you?  Now I have My Documents, my pictures, etc. on F: and programs on C: any help and suggestions would be appreciated.

    Thank you, Bob Morrow

    You have a few choices.  You can buy a 3rd party program to backup such as Acronis True Image or Norton Ghostor you can install the program NTBackup comes with XP Home, but is not installed by default:

    'How to install backup from the CD-ROM in Windows XP Home Edition'
      <>http://support.Microsoft.com/kb/302894 >

    HTH,
    JW

  • Boot from an external HARD drive via USB

    I have an 8200 Elite SFF and wants to start an alternative system (not Linux, but * NIX - like BONE) of a disk external DRIVE, connected via a USB port. My main operating system is WIN 7 64 bit, but for some special tasks I´d like to use the alternative OS. It worked without any problem on my two previous stand-alone - elected USB as a boot device in the BIOS boot menu and it starts fine.  However, on my Compaq 8200 there no USB option in the start menu. However, when I connect the external HARD drive to a USB port, the name of the HARD disk appears in the start menu, but again, it won't start him.  Have heard that there is a tweak to fix this, or maybe I m wrong. Alternatively, my stand-alone motherboard just can´t boot from an external hard drive via USB? Any ideas?

    Yes,

    Unplug everything plugged to the computer except the keyboard, mouse and monitor.

    Then use this method to Flash the BIOS.  It's the best way to go.

    USB Device Flash BIOS DOS

    BACK Flash (DOSFlash.exe, FlshUefi.cpu) is the Flash BIOS DOS compatible system utility that can be used from a bootable BACK storage device (where the 'BACK' refers to a number of operating systems such as FreeDOS, DR - DOS or MS-DOS). FlshUefi.cpu is the driver required for DOSFlash.exe. To Flash the BIOS of the system to a bootable USB storage device, you'll need to copy the contents of the BACK Flash file on the USB device, start the PC from the USB device and run the DOSFlash application. To see a more complete description of the BACK flash utility, view DOSFlash.txt located in the folder BACK Flash. This folder also contains the required binary BIOS image.  The binary image file is named xxx_MMmm.bin , where "xxx" is the family of BIOS, 'MM' is the major version number and "mm" is the minor version number.  This file can be copied to the root directory of any removable media USB for use with F10 setup option «Flash system ROM»

    The display of the folder BACK Flash content

    The links on this post do not work. I copied the section from the BIOS flashing instructions for the specific section you need.

    Paul

  • Toshiba 500 GB external hard drive is no longer recognized

    I have a Toshiba 500 GB USB 3.5 "external hard drive of office which was working perfectly until what a few days, but now it is no longer recognized by my computer (the device does not appear on"my computer"as it used to). Help, please!

    I had a similar problem with drive external 3.5 ". After a trip he stop working. In my case, the index has been connected to the PC (not portable) IDE channel and formatting.

  • Simple Technologies Signature Mini 250 GB external hard drive espresso does not

    Original title: Simple Technologies Signature Mini 250 gb External Hard Drive espresso

    has anyone found a driver or a "Supplemental Software" to make this product work with Windows 7?

    Hi lacrawford,

    Thank you for writing to Microsoft Communities. The problem description, I understand that you are not able to access the external hard drive. Before you start the troubleshooting steps, I need the required information:

    ·         He has already worked?

    ·         What happens when you try to access the external hard drive?

    ·         You get the error message?

    ·         The question is limited to this device?

    Follow these methods.

    Method 1: Run the tool and troubleshooting hardware devices.

    Method 2: Try using the device on another USB port and check.

    Method 3: Try using the device on another computer and check if the problem persists.

    Method 4: Uninstall and reinstall all USB controllers, follow these steps:

    (a) click Start, type Device Manager in the start search box and press enter.

    (b) expand Bus USB controllers.

    (c) right click on each device under the Bus USB controllers node and then click Uninstall to remove them one at a time.

    (d) restart the computer and reinstall the USB controllers.

    (e) connect the removable USB storage device and perform a test to ensure that the problem is solved.

    For reference:

    Tips for solving problems of USB devices (Applicable to Windows 7)

    For the latest drivers/software, you should contact the manufacturer for more help and information.

    If please follow the methods and let us know if you need more assistance. We will be happy to help you.

    Thank you.

  • Western Digital elements Desktop 1.5 WDBAAU0015HBK to external hard drive F:------is not accessible? !

    Hello

    Anyone know how to get your hdd to work again?
    When I try to open the WD hard drive in, start - computer and then double-click the hard disk drive, I just that stand: F: \ is not accessible.

    I built my desktop computer, on my own, win7 64-bit SP1 included, MSI MB, 128 GB Crucial M4 main hard drive.

    * Have tried to reboot the computer, does not work.
    * Plug the WD hdd in my laptop 64 bit Win7, do not work, same error.

    In Disk Manager, I see that the drive works fine, and I see that it has the right amount of space, since the last time I used the hard drive.

    Which means that I prefer not to format the drive hard until I moved all my important files on another hard drive.

    But how can I contact with my Western Digital elements Desktop 1.5 WDBAAU0015HBK to external hard drive?

    Best regards

    Jocke

    Hi Jessica,.

    First things first: Let's try to save your files!

    Method 1: (take a look at the method 2 first before you start method 1, it is perhaps more to your tastes).

    Since you have to build your own PC I guess you are tech savvy enough to boot your PC in a Linux environment. I've seen many HARD drives that suddenly don't would not open in Windows more but normally open in an environment Linux like Ubuntu, Mint, DSL, etc. etc.

    • Enter a blank (empty) USB key.
    • Download Universal USB install.
    • Find a Linux distro to your tastes. Just take a look at Distrowatch or just go with my favorite version: Linux Mint and download the .iso image file.
    • Run the USB installation tool
    • Step 1 scroll down to Linux Mint 13 cinnamon (or the distribution chosen by you)
    • Step 2 Browse for the right .iso image file downloaded
    • In step 3, select the empty USB.
    • Start the process.

    When finished restart your PC with the USB attached. During startup, select the menu boot options and choose to boot from USB. Now boot Linux Mint. No installation required! : D

    When you arrived at the office, search your Western Digital HDD elements in 'computer '. Now hope and pray that it will open! If so: start copying all the files and folders immediately to another drive.

    When everything is save go in Windows and format of the WD hard drive. With a little luck, it'll work again. You'd better check the SMART data to see if the drive status.

    Method 2:

    Since the drive appears in disk management, try to make an image using a program like DriveimageXML or what you want. Once finished, try to read the contents of the image. If you are able to do this, you have just saved your data. Now format the WD hard drive. With a little luck, it'll work again. You'd better check the SMART data to see if the drive status.

    Good luck, Sebastian.

  • Best external hard drives with usb and 2 crush

    I plan to buy an iMac 27 "and looking external hard drives usb and lightning which can be chained. The cie has some on apple's site, but do not have good reviews. Technology g g download reviews good enough readers. All of the suggestions.

    Have you looked at OWC? I have several of their readers, but mine are not Thunderbolt - they are either FW or USB3 or both.

    http://eShop.MacSales.com/shop/external-storage?_ga=1.37930981.756347728.1456539 978

  • Satellite 2450-101: can I run recovery external HARD drive or USB key using

    Hello.

    I have a Satellite 2450-101, on which the DVD player seems to have failed (could be engine, laser; uncertain).

    I want to perform a full restore of the product, using both disks that came with the computer.
    Defective hard drives before, I copied the data on these disks to an external hard drive and a usb flash drive.

    Is it possible for me to run the recovery of the proceeds of one of these media (or indeed any source, other than the internal DVD player)?

    Any advice on this matter would be greatly appreciated. See you soon.

    > Defective hard drives before, I copied the data on these disks to an external hard drive and a usb flash drive.
    > Is it possible for me to run the recovery of the proceeds of one of these media (or indeed any source, other than the internal DVD player)?
    Hmmm I doubt that this can be possible because it is not possible to boot from a USB flash or external HARD disk drive.

    What you could do is to copy the folder the original Microsoft CD i386 on the HARD drive and then you can run setup.exe from this folder.
    It would begin installing the XP installation program.

    But Toshiba Recovery disk contains only image files and there is no i386 folder and therefore, you need the CD of XP Ms.

  • XP hangs after connecting an external hard drive via USB port

    When I connect an external hard drive of 250GB via a USB port on my system XP - SP3, the computer crashes immediately after the sound signal from the recognition of a normal connection PnP. There is no assignment of the station. I don't know that he had worked as can be expected before. A new 500 GB external hard drive is recognized as new hardware, the driver installed and ready to use, but after that, the PC shuts down completely new. However, when I do a system startup after connection of the same two drives, everything looks OK. Also, no problem with a USB stick of 2 GB. How to find what's the problem?

    Well - it's Windows for you, sometimes. :/

    Good luck with your new installation!

  • Hard drive WD Passport not recognized.

    I dropped my external hard drive and now it is not recognized.

    It can be broken.

    If she does not turn when you plug it in, buy a new one.

    And try it in another computer

    See you soon.

    Mick Murphy - Microsoft partner

Maybe you are looking for