External hard drive HP SimpleSave incompatible with Windows Vista 64-bit

External hard drive HP SimpleSave installed my Dell Studio XPS.  When you use the reboot option, is unable to start Windows.  When I unplugged, everything works fine.  Called HP and they told me it was a windows problem, probably in my BIOS.  Called Dell, who was kind enough to check my BIOS, but they did solve the problem.  Has learned to work around the problem by disabling SimpleSave any time I want to use the restart.  I can do it, but I think that things work as advertised.  Would appreciate any help.

Again, check the boot order in your BIOS to ensure USB enabled starting isn't the 1st in the boot order.

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to HARD drive to drive 1 in the boot order.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

Mick Murphy - Microsoft partner

Tags: Windows

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