External hard drive. Unable to connect to the laptop.

I'm trying to connect an external hard drive to my new computer laptop.  The hard drive is plug-and-play.  When I connect with USB, the "My Computer" screen shows that the disk is available.  However, when I try to open the drive, it gives a dialog box stating 'the place is not available' E:\ is not accessible.  Access is denied' I can get help, please.

The message you received when connecting this particulat USB external drive, it is likely that the drivers are not compatible with Windows 7 64 bit.

Is there something that would be useful
http://www.SimpleTech.com/support/support_downloads.php
http://www.pcpitstop.com/libraries/driver/detail.ASP?driver=STECH ~Simple~Drive~USB~Device.html&print=1
Vista 64-bit drivers may be worth trying.

Tom

Tags: Windows

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