extraction of data on broken laptop

My laptop is saying there is Aproblem in the start screen, I need to extract a date before restoing manafactoring settings

Hello

  1. What exactly happens when you start?
  2. What is the exact error message you get?

I suggest you to follow these steps and check if that helps:

Method 1:
Try to run the Startup Repair and check if this may help:
http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

Method 2:
Try to restore the computer to system recovery options and check if it helps:
http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

It will be useful.

Tags: Windows

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