Extreme disappointment

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• I am EXTREMELY disappointed in conversion of Sonos.

  I am EXTREMELY disappointed by the outcome of Apple / conversion of Sonos.  What really upset me, now, is that for you is completely useless.  All songs ever.  They play a minute or two and move on to the next and she finishes ever and so on until, after about 10 minutes stops just of transmission...  And yes I installed the last "fix" today who was supposed to address issues of Apple.  NOT.  And no don't tell me my network is watered as Pandora works beautifully.  At this point, I'm ready to scrap of Sonos and get some wireless speakers and run music Apple out of my Mac.  This is quite unacceptable. I don't get no no only error message "the song is not encoded correctly." when I run the error log.

  I've been using Apple music since the beta on Sonos. The same problem happened in October happened to me just yesterday. I don't know that they're going to fix it as soon as possible a lot of discussion about it on Sonos Council too. But really annoying because we love our Sonos.

• (Redirected) Extremely disappointed in your return policy

  I thought when I bought my Dell that I could be upgraded from my Mac old Book of five years which was a huge mistake. I bought this computer for my MBA and have not properly used yet (I got it for 37 days) because I had several problems.

  1. the camera has no work-Tech support added a driver that solves the problem
  2 blue screen double-Tech support couldn't provide the answer
  3. four minutes to load home screen - I have no idea why he took this time and I was not able to get a valid answer.

  4. any function, I tried to use for opening a browser to a simple folder took more than a minute to complete.

  I tried to Exchange my computer from the beginning, but I was encouraged and pushed to the first case with technical support. I work full time and I don't have 2 hours to save whenever there is a problem (was with tech support about 8 - 10 times). I ended up being on several calls with technical support, but the problems have persisted.

  As I was transferred to the return service, after being transferred to several departments and having to tell my story, every time, they claimed that I was seven days after the date of return that I understood, but explained that I have had several cases, open since the first day numbers and that this should be an exception. Reason is that I followed their escalation process, and after several attempts, the issue was not fixed. I talked to a supervisor and even after that I did agree with me that their system was wrong she always makes the decision not to help me. I asked to talk to her manager and she refused.

  I am extremely disappointed by their product and do not recommend to someone else. You should be able to start your computer from the moment you open the box.

  Best of this post in the Customer Care Forum, here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• I am extremely disappointed by ADOBE software. Adobe recently bought a Stock aircraft and try to use it has realized its futility for my type of service. I'm three days trying to cancel or not. the last attempt was on the phone and let me online for more

  I am extremely disappointed by ADOBE software. Adobe recently bought a Stock aircraft and try to use it has realized its futility for my type of service. I'm three days trying to cancel or not. the last attempt was on the phone and let me online for more than ten minutes and just not talk to the flight attendant. I think he falls into a trap, I have to cancel my credit card.

  Sorry to hear that you were unable to contact our support teams.  I will organize your subscription Adobe Stock must be cancelled.  Please be aware that you must delete all the images you downloaded as they are no longer allowed.

  Kind regards

  Bev

• disappointed by the customer service

  I had the same experience today. First purchase of Dell and I am extremely disappointed by the customer service. I remember and different people hang up on me as soon as I told them upset how I was. At any given time, a supervisor, which I complained to and his response was, "I'm sorry to hear, than I can help you with" didn't even want the names of the representatives, I had spoken with. Absolutely no respect for the customers. I'm reluctant to say it's because of the where they are, but it seems that there are cultural differences in how to treat customers.

  Hi realCreencia,

  Thanks for posting your comments on the Dell Community Forum Office client for protection. I am able to help you in this matter. Please respond to my e-mail and provide the requested information so that I can access your records into account.

  Thank you
  Lorna

• historic transfer of activity health the new iPhone

  I bought an iPhone 7 and all restored my iPhone backup date 6 through Mac. But history of activity in health has not been transferred.

  How can I migrate data activity health iPhone IPhone 7 6?

  I've accumulated all these activity data for two years and I am extremely disappointed that the new activity of health iPhone is empty.

  It seems you need to do a backup encrypted on the Mac (or via iCloud) for your activity data to be transferred (as well as WiFi and other parameters).

• Cannot connect iPhone 7 more to iTunes because an invalid response from the device

  I tried to sync my phone to iTunes and I get an error message stating "invalid response from the device. I tried to remove the password, and it still doesn't work. I also tried using a new USB cord. I'm doing something wrong? I can't sync my music or ringtones. Will there be an update to iOS 10 soon to solve this problem? I am extremely disappointed that I can not connect my new phone!

  You use iTunes version 12.5?

  Get the latest version of iTunes - Apple Support

• HOW DARE YOU...

  .. . Install version 33. whatever without my permission! I connected my computer to find all my toolbar icons were different, some have even disappeared. When I checked the program files, of course, he was there, version 33.0.0. ???
  I did not request this version must be installed because I DO NOT WANT this LEVEL! But Mozilla just went ahead with it.
  It is a terrible invasion of my privacy. I used Firefox for a long time, because this seemed to be the most honest and Frank of the web browsers available. Now, because of this incident, I start to think that Mozilla is not better than Chrome or in his quest to access my computer for his own means. I am extremely disappointed.

  Hi, you need to create the user.js file (it does not exist by default), open a text editor such as Notepad and save the empty file under "user.js" anywhere inside your profile folder, and then reopen the file user.js in your text editor and copy the following code:

  turn off the updates of the application:
  user_pref ("app.update.enabled", false);

  and paste it into the file, and then save the changes and close the file.

  Then close firefox from file > exit, then open it again. (more info is in the link above in my first answer). If you need something more, please ask.

  Thank you

• scratches screen iPhone SE

  Recently, I replaced my iPhone with the iPhone 5 SE. I have my baby equipment, but on my 5 I've ever had a screen protector and never had any scratches. Not at all. I pre-ordered the SE, and it was to be alone in my jacket pocket (same place I kept my 5S for two years) or the face up on my desk. At this point, there are several scratches on the screen of my SE, and I don't know how it happened, that this phone has only been subjected to light use. Is it because of haste in production, or a cost-saving measure? Also, if I bring it in as AppleCare, it will be replaced and not with a refurb, but a new phone? This screen problem was addressed, or even recognized by Apple? To say that I am extremely disappointed is an understatement. I spent money on a superior product which, from this point of view is worse than that I replaced. I'm afraid to use the phone now, because I'm worried it will just worsen over time.

  The clandestine Radio wrote:

  Is it because of haste in production, or a cost-saving measure?

  Also, if I bring it in as AppleCare, it will be replaced and not with a refurb, but a new phone?

  This screen problem was addressed, or even recognized by Apple?

  To say that I am extremely disappointed is an understatement. I spent money on a superior product which, from this point of view is worse than that I replaced. I'm afraid to use the phone now, because I'm worried it will just worsen over time.

  Only Apple could answer your original questions, but I doubt it has anything to do with rush or savings. However, speculation about how and why Apple does things are banned on the forum.

  With respect to the replacement, they generally do not replace phones for aesthetic problems as long as the unit still works normally. However, you have the opportunity to make an appointment at the Genius Bar and have Apple look at the device and an opinion. Don't be surprised if they do not replace it. And if the device is replaced, Apple can replace with refurb or news, depending on the stock. They replace not again due to a customer request.

  This has been acknowledged? I didn't know anything saying that he had a problem with the iPhone screen SE.

  If you're disappointed, you will need to notify Apple. They are not here, this is a user to user support forum. Back to Apple goes to http://www.apple.com/feedback , and then click the area on the matter.

• MacBook Pro 13,3 "retina Logic Board failure?

  I bought my MacBook Pro 13,3 "Retina display nine in early 2014 before going to College.  This is the most expensive item that I have ever owned I always made sure to take the greatest care in the use and handling.  About a week ago, I went to turn it on and a prohibitive symbol appeared on the screen (a white circle with a slash) and after that, it was completely cut off.  I took it to a (MicroCenter) renamed repair store and they said it was a failure of the logic board and would cost nearly $700 to fix.  Everyone knows this Council logical fault problem?

  I am extremely disappointed by Apple because I thought of them as the cream of the cream with advanced technology "State-of-the-art".  I expect this device to last until the end of my academic career to a minimum and the fact that it's broken in less than two years is absolutely unacceptable. I did some googling and I saw a trial about the logic board failures in 15 '' MacBook Apple of 2011-13 and had published a complementary repair program.  I hope they do the same with my case.

  Again, someone else has their logic board fail randomly?

  Thanks in advance.

  Welcome to Apple Support communities

  Sorry to hear that. I suggest you take a look at the forums of MacBook Pro to find cases similar to yours and check if there is a systemic problem or if you just had bad luck. Obviously it will not be a legal action if this problem is reduced to a few users, but there's a chance if this is stated as a failure of the design.

  About your problem, it looks more like a problem of flash storage rather than a failure of the logic board, but retina MacBooks Pro have most of their parts soldered to the logic board, so, any repair is quite expensive. Finally, if you live in a European country, remember that your Mac has got a 2-year statutory warranty, then you may qualify for a free repair.

• Yesterday, a "search" tab comes on when I start firefox. How can I get rid of him?

  I rarely use tabs, so the tab bar was always hidden. from yesterday, when I opened firefox a "search" tab is present. A single tab is also present. The 'search' tab is very similar to the search button on the right side of the navigation bar. It is therefore redundant.

  How can I get rid of this "search" tab?

  Thank you very much. Microsoft Security Essentials was unable to detect it and let it turn off my computer. I think there must have been on my computer with an update of my Firefox. I am extremely disappointed by Firefox because of this and the fact that I can't hide the tab line. I know that I can laugh with a plug-in to hide the line of the tab, but it is more time. Remove the possibility to hide something is simply STUPID. I want you to give me a feature that I never use, fine, but please do not take to something that I never use the two lines on my screen.

• Apple iMac desktop

  I was so excited to have purchased this iMac and it has been my first and the last iMac I will ever have.  I did my homework before buying as I wanted for games and even contacted the customer service of iMac to ensure that it would be up to high-end gaming, however, the first day of the reception I put in place and was extremely disappointed, the pace is slow and the graphics card can't handle the game.  I have worked hard and saved for more than a year to buy the mac and so I hope that you will understand my dissappointment.

  I will not buy another iMAC.  I will go back to a PC.

  I also talked to apple support who said that it is the fault of game program and not apples, which is completely wrong, because thousands of other users of this particular type of mac have the same problem and one of the members games contacted apple and they helped, but when I contacted apple they have read the forums on the game and says it wasn't there fault.

  Anyway is to pick up the pace or change the graphics card?  If I sell this mac and go out and buy another PC.

  Thank you.

  What is your question for technical support for this community?

• my screen retina pro mac book is somehow dirty inside!

  My retina display mac book pro started coloring, extremely weird, from inside (impossible to clean up, this is what I mean). First of all the borders, who looked very ugly but has nothing me, now of heart!

  I bought an Air 2012, terrible problems with the SSD drive. A nightmare.

  Now a mac 2014 book the retina display pro with this weird problem, clearly a manufacturing problem. Another nightmare.

  Of course no guarantee on this right? not even with the ridiculous product Apple Care (who let´s the customer knows that the more expensive laptop in the world will certainly miss after a year).

  Yet, it is always the most expensive laptop. I've been an Apple user since 1993 as a musician (customers quite well alone in the world at the time who bought Apple products). Now I feel extremely disappointed by Apple (they say: oh you have been unlucky, you must have purchased the single faulty Apple product, we are very sorry, please buy another new, always ultra cheap with our big discount of 10% (of course, I said this before? still ultra expensive), except that now a days our products really suck) (, please buy Apple Care because we guarantee that in one year our product will fail - between you and I Don t tell anyone, most of our books of Mac is defective from the factory - thank you have a nice day!).

  Can anyone help? is there hope here? Can it really be resolved? I'm not buying Apple laptops EVER again, you lost a customer 20 Apple, but congratulations on your assumption of the world with your 'i' gadgets.

  You can make an appointment at the Apple Store - Genius Bar store and bring it into service. You can also search an Apple Store - find a store - Apple.

• New headphones intras iPhone 6s continue to fall into the ear

  Just bought my first iPhone. 6 S.

  I'm learning all about the phone but I am EXTREMELY disappointed by the total pointlessness of the headphones.  They do not stay inside my ear for more than 10 minutes before falling.  They also fall at the slightest tug of the cable.

  What are some alternatives to the current iPhone headphones work just spent about $900 on my iPhone.   I don't want to start shelling out the money for a different pair.

  I'm certainly not the only person who has come across this.

  Thank you

  B

  Someone at - it solutions?  turns out I can't go back and change my original question, so I answer to my own post.

• HP Envy 15 Notebook PC: HP Envy 15 laptop hinges

  I am extremely disappointed by HP; I bought my computer just long enough so that the warranty expires before that one of the attching the display hinges to the broken keyboard, something that has been difficult to close computer and, in general, to use. It is a problem that other users have had on other models of ENVY, but when I tried to reach out to a HP representative by phone, informed me that I would be charged $229.99 for a repair. It's discouraging and mind-boggling that a mechanical problem, most likely the one who comes to me sent a defective product because it was not the result of the computer never dumped, would cost me about 20% of the price of the computer to fix.

  @rmm268

  
  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).