F2480: Color for F2480 cartridge

My printer cannot print in color, but black is ok. I found that the color cartridge for Code is CC642W which is different from CC643WN suggested. What is the cause? Please advise kindly.
Thank you.

Hi cssia99,

Welcome to the HP Forums.

I see that you have problems when you try to print in color.

The ink cartridge you installed could very well be the question.

I suggest calling the Tech Support of HP. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thanks for your time.

Tags: HP Printers

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