FaceTime has no "iPhone case appeal.

OS X ElCapitan V10.11.3, iMac (end of 2012), iOS iPhone 6s V9.2.1. FaceTime V3.0 (2600). My wife responds to calls from his iPhone on his iMac (end of 2013), almost every day. This feature used to work for me, but I turned off if there is some time because I didn't need. Now, I need to reactivate it for business calls, because my iPhone gets no signal in my office in the basement.

The problem is, my iMac FaceTime > Preferences > settings, has no checkbox for "calls from the iPhone. My wife and I have exactly the same versions of all installed software. She has an iPhone 6 but mine is an iPhone 6 s. I checked that I am connected on the iCloud with the same ID. On my iPhone, FaceTime is allowed to use cellular data. Under FaceTime > settings I checked my iCloud account and the account is activated. Under the phone > call on other devices > AllowCalls on other devices is enabled, and my iPad and my iMac are allowed. I can make and receive calls on my iPad. So, what happened to my "iPhone calls" on my iMac?

I searched the forums for hours and it seems that Apple says that WiFi calls not are not supported on Verizon, still as I say, my wife use it almost every day and it works on my iPad.

Thanks in advance for any ideas.

Two thoughts come to mind:

  1. Check your iPhone.  Look at the settings > phone > Wi - Fi calls.  The have you enabled "?  You are presented this option?  If so, also check settings > phone > call on other devices > calls on...
  2. You have given us a lot of good details above.  But you did not mention an obvious point: your wife use Verizon?  (I use AT & T and Wi - Fi calling, so I do not personally know with limitations of Verizon.)

Tags: Mac App Store

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