Facets ATG 10.2 question search
Hi all
We use the version 10.2 ATG with ATG research and we get some strange problem aspects.
Sometimes we go to a category and the facets appear correctly, the label of the facet and the values to refine the search. But sometimes, in the same category, the facets does is display the label and not the display values to refine.
It occurs only in the production environment, no development.
We checked the research project to the BCC, facets and code jsp and everything is ok, because it works correctly most of the time. Also, we checked the newspaper and got no errors with the refinement of the research.
Everyone has ever known cela or has any point to help me?
Thanks in advance.
Hi all
We found a document at the center of Support of Oracle to solve this problem, Search indexing fails to Post Index customizations (Doc ID 1526494.1).
But after the follow-up document, the problem still happening.
We could see that in the component/atg/commerce/search/refinement/ProductCatalogInvalidatorService, two properties was not well-regulated: productCatalog and refinementRepository (Oracle document didn't say anything about defined these properties).
After you set these values and invoke startService, it worked correctly.
Good bye.
Tags: Oracle Applications
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