Faded 'Stand by' icon

The "stand-by" icon is faded and does not work when I'm in the box "turn off computer" can someone help me please?

Did you know that if the forums MS Answers would invite for a little information system, when a new question is asked, you would be done now?

Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

You didn't specify the make and model (why not?), but of the msinfo32 information I can see is a Dell DM601 and I think it's a Dell E520 desktop computer.  If this isn't the case, then you must specify the serial number and model.

Because the video driver information is absent, it is a good sign that there is a problem with your video drivers.

If you go to the Dell Support site:
http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

Select drivers & downloads and enter your Service tag number, select your model, you should find yourself on this page:

http://support.Dell.com/support/downloads/DriversList.aspx?c=us&CS=19&l=en&s=DHS&ServiceTag=&SystemID=DIM_PNT_P4_E520&OS=WW1&OSL=en&CATID=&impid=
Then, expand the video section and choose the driver that fits your system, download and install it.  If you enter your Service tag, it will help you to decide which driver is made for you.

Information in msinfo32 section video must not be empty if the correct driver is installed.  When the driver is installed, your Stand By button works again.

Note that the choice to use Stand By is dangerous in itself since there still may be data in memory that has not been written to disk.  If your system loses power in Stand By, you lose that data and maybe a few corrupted files.

I would use Hibernate instead, but that will not work either until you get your video drivers updated.

When you get those straightened readers in your menu to turn off the computer, if you press the SHIFT key, the stand-by button will turn into a Hibernate button.  If it is your desire and you're lazy like me, you can even add a fourth button Hibernate in your menu to turn off the computer.

When you have done with that, if your system restore does not work, we can fix that too (one thing at a time).

If you want to fix your system restore, to describe what happens when you try to use it and then answer this question:

Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

You can't quote my question in your next reply - it makes it hard to read.  Just answer.

Tags: Windows

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