Failed to open the centre or on Add/Remove programs of action

I have Windows 7 and I am having serious problems with my laptop. When I try to open my action center to view my message, it keeps giving me an error. It says Windows Explorer stopped working suddenly and then appears an error message that says: the instruction at 0xfb40317c referenced memory at 0x05020b0c. The memory could not be read. Click on ok to terminate the program. When I try to access my control panel in order to achieve the application to add/remove programs, I get the same message about Windows Explorer suddenly stopped working and then another pop error message that says: the instruction at 0xfb403187 referenced memory at 0x000001bd. The memory could not be written. Click on ok to terminate the program. I'm not sure at all what that means and I don't know how to fix the problem either. Could someone help me please? I would be very grateful. I use this computer for my studies and it is interfering with my school work. I'm about three-quarters of his studies and got my partner, and I don't want that's the reason to explain why I can't finish. Please someone help me. Thank you very much.

Tabitha Caudill

(1) run chkdsk as follows:

A prompt by right clicking and select "Run as Administrator"
and then at the command prompt, type: chkdsk /f r, then press the Enter key.

If you are asked to plan the volume to check the next time that the system/PC reboots,
Enter: y

Now, restart the PC.

If you know the manufacturing of your hard drive you can also download their diagnostic software.

Another use: SpeedFan has an online health analysis function
(SMART tab) for hard drives. It will show how your disks
compared with other discs of the same brand and model.
http://www.almico.com/SpeedFan.php
Note: Unfortunately now includes a lot of bloat-ware, be very careful when installing remove bloat-ware.

=====================================================================

(2) run the command SFC /SCANNOW. This will check and repair if necessary all of the critical Windows system files.

Click on start / all programs/accessories then
Right-click on the command prompt option and select "Run as Administrator".
(or "Safe Mode" open a command prompt)
At the command prompt, enter: SFC/scannow

Windows 7 - order SCANNOW SFC - System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833

How to analyze the entries in log file generating the program Checker (SFC.exe) resources of Microsoft Windows in Windows Vista:
http://support.Microsoft.com/kb/928228

J W Stuart: http://www.pagestart.com

Tags: Windows

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