Failing to update to iOS 9.2.1

I just bought a new iPhone 6s a few days ago. I tried to restore from the cloud, but it failed, probably because my 5s did not back up in 6 months. So I put up as a new iPhone.  Now, today doing the update of IOS. He said "you can always install the update when your iphone is complete restore from the backup to iCloud.

I'm unable to progress from there, can help them?

Try signing out of iCloud, perform a forced reboot and then reconnect to iCloud.

Force restart:

Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears. Ignore the "Slide to power off" text if it rises. You won't lose anything.

Tags: iPhone

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