Failure of the restart function

First noticed problem reboot/restart when you are prompted to do so with Windows updates. Confirmed IE failure via start (bottom left) boom options. move the user to close, specifically "restart". After having clicked on the reboot of the pc will stop, start, and run the "TOSHIBA" logo, the screen turns white with only the cursor blinking in the upper left corner and then stops flashing and remains motionless as if locked. At this point I have to manually stop and start. Hardware or software? I would appreciate any advice thanks.

Restore point:

Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

Try a restore of the system once, to choose a Restore Point prior to your problem...

Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

Download the ISO on the link provided and make a record of repair time it starts.

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

When you have changed that, insert the Bootable disk you did in the drive and reboot.

http://www.bleepingcomputer.com/tutorials/tutorial148.html

Link above shows what the process looks like and a manual, it load the repair options.

NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

Read all the info on the website on how to create and use:

http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

It's a very good Vista startup repair disk.

You can do a system restart tool, system, etc it restore.

It is NOT a disc of resettlement.

And the 32-bit is what normally comes on a computer, unless 64-bit.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If the above does not resolve the problem, try the Windows Update Forum:

Windows Update Forum:

It's updated operating system Vista, upgraded installation and activate Forum.

You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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