Failure of Toshiba web camera

So I had this recurring problem with my Web camera integrated, saying that the device is locked by a device. I turned the problem of evil and who came up with a different answer, saying that the device is not compatible. I would try other options before taking my computer geek team, ideas for this problem?

There are many applications that use a web camera. You can have Windows Live Messenger, Google Talk, Skype etc as examples. If one or more of these programs are already functioning in the computer, it will have access to the web-camera. So if you try to run another application that uses the camera, you might get this message. And applications like Skype, Google Talk, Windows Live Messenger, etc gets minimized in the system Notification area when you click on the X mark to close. So even if you think that you have closed these requests, in fact they can always clocked in the computer.

There are two things that can be done to check if this is the origin of the problem:

1. you can kill the process related to the programs that may be using your web camera from the Windows Task Manager and then check the issue. Here is how to kill a process:
http://Windows.Microsoft.com/en-us/Windows7/end-a-process

2. you can set the computer to boot and check the issue. Clean boot will start the computer keeping the disabled non-Windows programs. The link below describes the boot, I suggest to read entire article before performing the steps, because after troubleshooting, you probably want to the computer is back to normal startup again, which is also described in this article:
http://support.Microsoft.com/kb/929135

You also mentioned a message where some convenience store says that your device is not compatible with your operating system. I think you should contact Toshiba about this, rather than Geek Squad. You can have some driver or updates of the firmware available for your device, which, I believe, will be better known to the Geek Squad than Toshiba.

I hope that helps!

Tags: Windows

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