Family says child safey wasn't online even if it was on every day.

New hard drive and reinstalled software on my child's portable computer and now I don't get any messages from family safety. I reinstalled on his laptop using my administrator account and can change its use of the administrator account on the laptop, but I can't access it from my computer and the messages tell me that she was not online, even if it was on every day. Please notify.

Hi Richard
I updated my Windows Essentials for 2012 and it solved the problem... Thanks a lot for your help and advice.
Concerning
Susan

Tags: Windows

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