Fatal error message, system process ended unexpectedly with the status of 0xc000003a (0x00000000 0x00000000)

Windows does not start, press the system restore, but it happens with stop: c000021a {fatal system error} the session manager failed to create protected prefixes of the completed system unexpectedly with the status of 0xc000003a (0x00000000 0x00000000) the system stopped

Hello

·        Are you able to boot into office?

·        Remember to make changes to the system?

I suggest you to remove the external devices (such as a printer, scanner, etc.) on the system and check

Method 1:

I suggest to start in safe mode and check.

a. restart the system and keep tapping F8 until you reach the start menu.

b. Select safe mode from the list and press ENTER.

Method 2:

I suggest you begin the last known good configuration and check.

a. restart the system and keep tapping F8 until you reach the start menu.

b. Select last good known in the list and press ENTER.

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    Rename your current c:\windows\system32\winlogon.exe file (if it exists) and copy / paste the replacement of c:\windows\system32\dllcache.  If you do not see here, search your HARD drive and find one.  Another possibility (depending on your environment) is c:\windows\ServicePackFiles\i386, or c:\i386 d:\i386...

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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