fatal error when installing master collection '[FATAL] installation - installation package error C:\Users\Desktop\MasterCollection_CS6_LS6\packages\core\PDApp.pimx. Returns the value of pim_installPackage = - 1

Hello

When I try to install a trial like photoshop cs6 or master collection cs6 product, I get the error "Installer has not initialized. I used Adobe cleaner to remove all products cs6 and tried again, but no luck, same error.

I opened the log file and find this line:

[FATAL] Setup error - installation package C:\Users\moshe-a\Desktop\MasterCollection_CS6_LS6\packages\core\PDApp.pimx.

Returns the value of pim_installPackage = - 1

No idea how to fix?

Thank you, Momu

start at the top and work your way down to apply applicable patches until your problem is solved.

If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

If your error is:

"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

first of all, rename folder OOBE OOBE.old.

to find the OOBE:

Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

Mac os: HD > library > application support of > adobe > caps

Mac os: USER > library > application support of > adobe > OOB

If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

If you use an installation dvd:

Copy the contents of the drive in a desktop folder and install from this directory.

If you are using a mac:

1. try to create a new user account in Mac with administrator privileges.

2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

5 restart the installation.

If everything is applicable above fails, check your Setup logs:

http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

Tags: Adobe

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