Store missing piece?

Hello.

I have hard reset my phone earlier. When I was I could not find store Play... Tried to download an APK of the store to play, but it just hangs. When my mother updated its Xperia Z at 4.3 JellyBean, she also disappeared. Why is there no game store when put you to day/reset your phone? And how can I fix this without rooting?

Kind regards
Örjan Danielsen

Unfortunately, you must be able to get a connection with the USB cable directly to the phone for repair of software. You tried to perform a factory normal reset via settings > Backup & reset > reset of data? Or are you able to try this on your moms since she experience the same behavior?

You might also make sure that Google game store is not disabled via settings > applications > tab "Disabled". If you find here, tap on it and choose 'enable '.

Tags: Sony Software

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