File missing at startup - Equium M70

Satellite M70 - 173 model PSM77E is 8 months old and has a recurring problem at startup.
"\Windows\system32\config\system" message after the self test screen and the boot process stops.

I have made several product recovery operations but the blame inevitably sooner or later. Support PC world just takes me by the recovery of product but will not lift the machine due to software problem claimed.
Any ideas what is the cause? My son needs the PC when it starts to uni in a few weeks!

HELLO Terry,

This sounds a if your hard drive is a failure. When you reinstall the operating system recovery CD, the files are always written to the same area of the hard drive, and I suspect that's why the recurrent guard problem.

I suggest that you take a safe backup of your own data and then run a CHKDSK command on your hard drive to see if you have bad sectors. Ideally I replace the hard drive (or be replaced under warranty).

Kind regards

Tags: Toshiba

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