'File' 'new' keeps freezing photoshop?

When I try to click on 'FILE' and 'NEW' nothing happens. When I try again all my drop-downs are grayed out and I can't select anything. I have uninstalled/re-installed and same problem continues to be. Honestly, I can't imagine what has changed since the last I used it. I've updated everything I can update, restart the program and my computer several times and I have to Ctrl/Alt/Delete to close the program with the Task Manager? I use windows 10 for all the difference it makes. It was working fine until now.

In any case, nothing on any forum I can find has answered my question, and it starts to become frustrating. Any help would be greatly appreciated.

See you soon

If all the menus are gray when you try again, this suggests that the dialog box new file is open in fact and waiting for you to use. Try these two things:

1. after clicking file > new, immediately, press ENTER. Opens a new document?

2. once by clicking file > new, immediately, press ESC. Are the menus in gray is no longer?

Work with multiple monitors? If so, it could be on a different monitor. Or it could have been moved at the edge of the screen and is not very visible (the background and the edges are the most likely candidates).

If you reset the Photoshop preferences, this will also reset the locations of dialog to be front and Center.

Tags: Photoshop

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