(File:TrayApp.Cab) not found source file

Hello
whenever I start my laptop window vista family premium 64-bit, it stalls showing the error message I posted on the title of this Question.  I always have to keep cancelling several screens repeat until I can use the software that I want.
Can anyone suggest what to do to avoid this nagging error message?

Hi ltnntkim,

Thank you for taking the time to post.

Answer the following questions so that we can better help you.

·         The message came once you get on the desktop?

·         The message only appears when you start a certain program?

What we can do is place the computer in a clean boot, meaning to load at startup. This will help us determine whether a program or service is causing the problem.

1. click the button Start on your Office
2. type msconfig in the Search boxof start, and then press ENTER.
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
3. in the general tab, click Selective startup.
4. under Selective startup, clear the Load Startup items check box.
5. click on the Services tab, select the hide all Microsoft Services check box, and then click disable all.
6. click on OK.
7. When you are prompted, click restart.

How to set your computer to normal startup:

1. click the button Start on your Office
2. in the start Search box, type msconfigand press ENTER.
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
3. click on the general tab.
4. click on Normal startup - load all device drivers and services and then click OK.
5. When you are prompted, click on restart to restart the computer.

Once you are in clean boot, you get this message more? If the message goes, please restart a few times more then we can be sure.

If went to then see the following Article from Microsoft on how to determine the program that is causing the problem.

The article we want to look at is how to determine what is the cause of the problem.

http://support.Microsoft.com/kb/331796

Please let us know.

Thank you

Keith
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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