files .mov and CC 2015.3

I upgraded Premiere Pro 2015.3, and now when I import .mov files in Premiere Pro they experience no audio track. I tried on different PCs, with and without QuickTime installed. Files .mov even any fine in the latest version, now import with no audio track. I used files .mov from my iPhone and a camcorder Sony, both with the same result. I had a project to complete last night and I had to use a program 3rd party export audio as MP3 files and then combine it manually with video files .mov first. Fortunately this bug doesn't seem to affect my AVCHD files. What is going on?

Disable all hide media.

or rename the location of the media cache.

See if this will help.

General tips are not not updated when you change an important project.

Tags: Premiere

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