Firefox and Thunderbird 31.3.0 34.0.5 does not much. Can you tell me how to solve this problem in simple terms; I'm 68 years old.

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  NomSession

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  Error code 3221225525

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  • https://support.Mozilla.org/KB/clear+recent+history

  Note that compensation "Preferences of Site" clears all exceptions for cookies, images, windows pop up, installation of software and passwords.

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  -Try to reset memory NVRAM/PRAM and SMC

  MacIntel: Reset of the controller (SMC) system management

  https://support.Apple.com/en-us/HT201295

  Subject of memory NVRAM and PRAM

  https://support.Apple.com/en-us/HT204063

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  OS x: what is Safe Boot, Safe Mode?

  https://support.Apple.com/en-us/HT201262

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  OS X: on OS X Recovery - Apple Support

  https://support.Apple.com/en-us/HT201314

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  https://support.Apple.com/en-us/HT204904

  -If you do not have a backup using disk utility to restore the internal drive to an external drive, so that you can try to recover the data.