Firefox crashes when I try to insert an attachment to webmail (E-mail BT)
I also use IE11, who is happy to locate and to accept attachments - usually Word 2010 documents - emails sent by mail from BT.
can you please try to clear cache and cookies and history
Please see
How to clear the cache of Firefox
Remove the navigation, search and download history on Firefox
Delete cookies to remove the information from Web sites is stored on your computer
Tags: Firefox
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