First creates zero byte garbage files while saving, project file disappears / corrupts

Hi guys,.

I was faced with a strange intermittent technical problem with first saved project (and sometimes the After Effects project files).

Case:

-Editor opens a project.

-After a while as major successes of the editor "Save."

-A file named strangely appears in the save location without extension (a long string of characters separated by hyphons).

-Sometimes, this garbage file disappears, and the project is saved. Other times, this file remains and original project file disappears and the Editor doesn't even know!

-If the editor hits record once again, a message box appears indicating the file has been modified since the last save - hit Cancel or OK.

This question has meant that we have lost from the project files and had to recover backup automatic and/or creative cloud sync folder.

Sometimes, it saves ok!


This is what the strange file looks like.

Screen Shot 2014-08-28 at 17.30.40 copy.png

I don't know if this problem is related to the software Adobe, Mac os or Linux, but we have only run into it using the Adobe software.

Sometimes, after effects up an error related to that as well, forcing you to either "save under", or incremental save.

Screen Shot 2014-08-28 at 18.04.55.png

It's a network editing environment - all customers are macs Mavericks, working from a Ubuntu Linux via SMB server through gigabit ethernet. All clients are authenticated on the server to the same user admin directory and creating masks are 0755 in SMB settings. SMB.conf also has some setting parameters: socket options = TCP_NODELAY SO_RCVBUF of IPTOS_LOWDELAY = 65536 SO_SNDBUF = 65536

Op-locks are disabled at the side Server (I thought it might be to do with oplocks).

Someone at - it ideas?

Or maybe someone could explain to me the process behind the scenes of what happens when the first runs a backup?

Glad to hear that it is not me to become crazy, but unglad you meet it!

Recently, we have replaced SMB with NFS as the Protocol for the sharing of our main RAID and cache, and since then this problem occurs is no longer.

This points no doubt the way Adobe apps with SMB. I have a feeling that it is something to do with oplocks or something behind the scenes that denies access PP for the project file to crush them.

TBH, as a bonus NFS will be like a rocket to planet bliss Editor. It's a good beast. Unfortunately I do not know how the Windows implementation is good (I know certainly that only windows 7/8 corporate customers are able to access NFS shares, which is a disappointment for most).

Tags: Premiere

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