First CS5 - system reading HDV freezes/crashes!

Hi all

Despite the immense anger and frustration that accumulates in these moments there, I will try as hard as possible to stick to the facts here:

First CS5 is completely unusable since I bought it 6 weeks ago.  It runs on a new Windows 7 Home Premium 64-bit system.   He can't handle the HDV playback and blocks the machine at random intervals during play, normally within a few seconds.  Sometimes the 'crash' means that the video freezes for and audio continues to play.  Sometimes, the accident blocks the whole machine or even forces an immediate re-boot.  First seems to behave as if it is running on an old and slow system that cannot follow.  I cannot perform a single Edition on my calendar because of the crash problem.

I support box to open with Adobe, but they seem to have no idea how fix the problem and continue round in circles (they tried to dismiss the case 3 times more!).  I called Sunny, Sundeep, Riaz, Deepak and the supervisor, Avinash.  I have also contacted technical sales engineer Steve Burnard (to the BVE, Earls Court), but have so far been ignored, despite its promises to help.  I have been working through a comprehensive list of maintenance, but made no progress.  It goes without saying really, but my business suffers bigtime.

My system spec is as follows: Asus P7P7P55-M, Intel Core i7 870, Coolermaster Hyper TX3, 8 gb Corsair DDR3 1600 mhz CL9 DHX (4 x 2 GB modules), NVidia GeForce GTX 460 1 GB, 700w EZCool Tornado PSU, Western Digital FW800 Raid Array, Matrox Triplehead2go (now disconnected from paternalism).  The machine is NOT overclockee, and I have no antivirus software or other programs on the system: it is a dedicated video editing system.

I'm under first CS5 version 5.0.3 (all updates installed).  My NVidia drivers are up-to-date (266.58 version). My images are HDV 1080i for a Canon XLH1a (PAL).

Here is a summary of the main things I've tried.  None of these steps has made a clear difference:

  • Changed "rendering optimizes memory/performance."
  • Tinkered with memory allocation settings
  • Cache cleared
  • Lowered playback quality
  • Captured or imported new film HDV (same camera)
  • Re-capture the images of 'problem' (same camera)
  • Film imported from another machine (work). These images editing / playing perfectly in CS3 on the old machine and was captured on the same device
  • Footage moved to another (fast) drive hard internal
  • Other drivers and BIOS updated
  • Entry memory timings/tension manually instead of using the parameters of the BIOS 'Auto '.
  • TH2go disconnected and uninstalled Matrox Powerdesk
  • Updated day/re-installed video card drivers (clean install)
  • First uninstalled and then reinstalled updates one at a time (the last 5.0.3)
  • Run memtest86 with only a WHAT DIMM installed in time - no error reported
  • Run Prime95 Torture test for 4.5 hours with no error reported
  • Tried to import Quicktime HD DVD 'Company of images' files (won't import)

Main findings:

Images that hangs at first CS5 plays back fine in Windows Media Player on the same machine at full resolution.

The images which blocks the first time and publishes fine on an old machine running Premiere CS3.

Capture the scene does not work properly - it cuts off after a few minutes. Bands must therefore be captured in their entirety, meaning file sizes are large.

AVI files seem to play back fine so far (could it be related to higher compression formats?)

My apologies for the length of this post.  It is a complex problem and long term, and so far no 'professionals' from Adobe showed a real willingness to help.  Adobe support have suggested so far only the basics.  They are extremely reluctant to you allow to talk to their support higher level officers and seem to basically just script-readers.  If a suggestion does not work, they seem to have no idea of what to try next (until they ' talking to their superiors'!).

They recorded a session with me and are apparently still discuss the results: honestly, I'm not sure I believe them.  Four weeks have passed now.   According to me, that I really need someone to try to resolve the conflict of machine/first on hardware software.  I could be wrong, but given all of my testing so far this seems to be caused by a conflict between the first and something on my machine... .but what?  I don't see any sign of a faulty hardware.

All the advice in the wake of any listed above would be appreciated.  Thanks in advance.

Paul

Power supplies - what!

I would like to say to NewEggs on sides of the user as a good starting point to help with your selection. I like also jonnyGuru.com be able to provide comments. they looked at a lot of different p / s

About power, do not put too much weight in this alone. I have an old Thermaltake Toughpower 675 watts p/s which is so solid, but there are sellers of 1000 and 1200 models of watt that I wouldn't trust in my system for a second. I think you should at least 650 watt rated p/w with a renowned manufacturer.

Things that I find important:

-more large power units tend to be much quieter with excess capacity and more fans (I got the AX1200 gold Corsair and LOVE)

-models of modular cables may provide much cleaner cases

-variable speed fans

Tags: Premiere

Similar Questions

  • First CS5 system - of ideas on that?

    Hello first of all for the users of the forum, as this is my 1st ever question!

    I'm about to buy a new PC, I need to speed up in the world of 64-bit. Basically I can't afford exactly what I reckoned so as a step to the right type of establishment I found this place on eBay and wanted to ask some of the users of the forum, if they can find any problem with him, I initially planned to make this pc with GTX 580 and the i7-980 x chip card but simply cannot afford at this time! Guy...

    In any case, here's what will be my compromise in the link below...
    eBay link:. http://CGI.eBay.co.UK/WS/eBayISAPI.dll?ViewItem & Item = 400208735460 & STRK:MEWAX:IT = getting

    I use this machine for a lot of editing video of mainly 1080 p footage includng GreenScreen video AVCHD, also a fair bit of After Effects animations and also several GreenScreen footage, and these will be used via dynamic links directly in the timeline of first. I will also create menus DVD animated in yet, a lot of work in Lightroom 3.3 manage lots of photos of 5 d and footag too. Then a bit of work here and there in Cinema 4 d or 3d Studio, purely for creating elements to use in After Effects.

    Graphics Card-wise, I know that it comes with an ATI card useless (for Premiere Pro), then that will be swapped for a GTX 460 (unless someone can advise me an alternative for the same type of money)

    I'll add in another HDD 3 to get this working better that I can for first, and I also want to buy black magic intensity shuttle so that I can have a monitor in real-time, HDMI output, and also to ignore the cameras video compression and I know that that means the motherboard needs changing , but this I know, but can help the system do not have to deal with AVCHD video? Someone at - he had an experience of good/bad with this kit? Any advice here would be appreciated!

    Thanks for your time to someone who can help, no matter how little

    Bradley

    I didn't do any other remarks, because for the budget, it's a very nice system.

  • First cs5, raid 0 (2 discs) what is the best to 2 discs to use for avchd/hdv?

    I want to scratch (2) 2 TB set for Raid 0 disks. What is the best readers in use for editing avchd/hdv? What is the size of the cache matter? 3 discs would be faster or is my processor the neck of the bottle.

    Windows 7, 2 + year old Quad Core Q9650 @ 3 GHZ, Nvidia Geforce GTS450, first cs5, 8 GB of ram.

    I have 1 system disk of 10 000 rpm

    & an existing (disc 2) 1 gig each Raid 0 for all the video/audio/project files...

    I want to add a 2nd raid 0. Hoping for RT more with the 2nd most recent raid without changing the MB or CPU.

    Rather than investing in drives of 2 TB, register and upgrade your whole system. A Q9650 is about 6-8 times slower than a fast system and it your main bottleneck using AVCHD.

  • How can I Mindprint my CS5 to read the FIRST lines of my Panosonic DMC FZ200 new?

    My Adobe CS5 cannot read RAW files I tried pp inside of two new cameras. What good is to have a software that is supposed to be able to read the RAW files when it will not be for new material. Surely, it should be able to adapt to the new cameras as they arise. Today I tried to download a sample RAW file of a review of the new Canon 5 d Mark iii online. He begins to open up in CS5 but then says he can't read the RAW files from this camera either. How to change that in my Photoshop CS5. I havn't in 10 items tried yet. He will do the same thing and will it change the settings it too? Can I post process my Canon XSi RAW and XTi files without any problem.

    What good is to have a software that is supposed to be able to read the RAW files when it will not be for new material. Surely, it should be able to adapt to the new cameras as they arise.

    What says Christmas.

    FYI, Adobe supports constantly new cameras with new versions of Camera Raw.

    http://helpx.Adobe.com/Creative-Suite/KB/camera-raw-plug-supported-cameras.html

    But you need to upgrade your version of Photoshop in order to run the latest versions of Camera Raw for reading released on the latest models of camera Raw files. Or join the Cloud and you can keep your current software at any time through your membership.

    http://helpx.Adobe.com/x-productkb/global/camera-raw-compatible-applications.html

    Or run the free Adobe DNG converter, convert all the Raw files to DNG, and then edit the DNG in Photoshop

    http://www.Adobe.com/products/Photoshop/extend.displayTab2.html

    Winner: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5519

    Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5518

    DNG conversion requires additional steps - but it's free.

  • Mac keeps freezing / crashing since update to El Capitan

    So I've never had a problem before with any OS, but now my Macbook Pro Late 2013 is regularly freezing / crashing. A type of gel that I receive is a disconnection from the keyboard: things seem to be running yet (for example, I can see twirlling sync box), but I can't access anything or anything type. The other type is crashing when I put the mac to sleep: I'm going to to wake up later and it crashed.

    *.

    These must be run as administrator. If you have only one user account, you are the administrator.

    Please launch the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    In the Console window, select

    DIAGNOSIS AND diagnostic USE information reports ▹ System

    (not diagnose them and use Messages) in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu bar.

    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports. A report of panic has a name that begins with "Kernel" and ends with ".panic." Select the most recent. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.

    If you don't see any report, but you know, there was a panic, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

    In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

    Please do not post other types of diagnostic report.

    I know that the report is long, perhaps several hundred lines. Please report all this anyway.

    When you post the report, an error message may appear on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

  • FLICKER IN AREAS of CONTRAST HIGH first CS5.5

    Hello

    I am getting video flicker in my videos high contrast areas. I recently posted a discussion to get the correct sequence settings, and who has made miracles...

    Here are links to my previous discussions...

    http://forums.Adobe.com/message/4092910#4092910
    http://forums.Adobe.com/message/4102131#4102131

    Now, my film is looking great, but when I play on a TV on DVD, areas with details, such as... Details on an Indian wedding dress, the trees, the backgrounds with light and dark shades different than flickering. As a he, I slowed down the images up to 30%.

    I've read a few posts...

    http://forums.Adobe.com/message/3889344#3889344#3889344
    http://forums.Adobe.com/message/3808039#3808039

    I tried to read others and looking for them, but did not find the problem or resolution specifically.

    Already tried right click the images, go to field options, then clicking on remove the flicker, but when I play back the image is good until the camera pans, and that's when you can see it photo jumping or jittering.

    OT sure if you need these details, but here they just in case.

    I use windows 7 64
    First CS5.5

    I read on temporal smoothing, but also read that this does not work in manual mode of the shadow effect / light tones.

    Here are some pictures of my sequence and the parameters of the project + the clip info

    sequence setting.jpg

    clip info.jpg

    effects used.jpg

    You do not change the framerate just scaling: hdv to sd card.

    However to reduce the speed of a clip might be the cause. Try numbers like 50% or 25%.

    Have you tried another TV?

  • Computer FREEZES / Crash after startup or start-up

    Hello! It's a little frustrating and I had to post this with the help of another laptop because my laptop ASUS freezes/crash after starting and also during the login screen! It's like when I open and enter my password, and enter the screen and click on any program, it will just freeze and hang there! And I couldn't do anything with it! LIKE NOTHING! Nothing, I need to force close by pressing the power button for a long time and makes many times because I wanted to check whether it is really something bad ~ it's been a week but I still can't use my laptop :( The most frustrating thing is, I can't even use the recovery options! The first time a blue screen for the recovery options showed that I had the chance to choose because it froze again!

    I tried to restart my laptop and went into the advanced boot options and you click on RESTART NOW to make that screen again, but UNFORTUNATELY, the TROUBLESHOOTING option does not show! Only the choices available are "CONTINUE and EXIT to WINDOWS ' and 'TURN OFF VOLTAGE the COMPUTER '.

    I wanted to choose "Automatic repair", but given that the TROUBLESHOOTING Option does not appear it seems I have no choice. I tried several times but no luck if I had to choose REFRESH PC but another problem is in place! -_ - I don't know how! I clicked REFRESH PC and selected FOLLOWING, but he said, "COULD NOT FIND THE NECESSARY THAT WE are looking for" something like that so he can't go!

    Please help me :( I have no media recovery, so it is impossible to make the alternatives recommended on internet, I don't want to lose my files. TT__TT please help me. I really appreciate your answers! Thank you so much! ^ _ ^ You're cool!

    You can get the recovery media that you need here: http://windows.microsoft.com/en-US/windows-8/create-reset-refresh-media

  • How upgrade CS5 to read the RAW files from my camera Canon 70 d improved. He reads my 550 d

    How upgrade Photoshop CS5 to read the RAW files from my camera Canon 70 d improved. He reads my 550 d without problem

    You may not and you'll never be able to open your raw Canon directly files in CS5.

    This camera was supported for the first time 8.3 of ACR, which requires at least Photoshop CC to run.

    You either subscribe to Photoshop CC (CC) on a monthly basis, or you use the free support only to convert each batch of this camera model Canon raw files to convert them to DNG raw that you can then open in CS5.

  • How can I import a MKV into first CS5.5

    Hello

    How can I import a MKV into first CS5.5?

    Please help me

    Thank you very much

    I have never used Matroska myself because I only work with material from video cameras, but it is popular and there should be many options that are available to you, but:

    SEVERE WARNING: does not install something like K-Lite codec pack. This will usually require a complete reformat of your boot drive and complete a new installation of the operating system and programs. A typical SNAFU (normal, all contaminated systems upward) situation.

    Post edited by: Jeff Bellune [for content]

  • First Cs5.5 with after effects Composition Anti alaising?

    Hi, I'm editing with first CS5.5 and import a composition effects who possess titles of base in them and it seems not smooth at all. It looks pixelated or uneven. Here are a few screenshots:

    The sequence settings...

    Sequence settings.jpg

    Composition settings...

    composition settings.jpg

    Screenshoit of securities...

    close up titles.jpg

    Titles of the look fine to me.

    However, your AE comp is HDV (which means interlaced, UFF) and your sequence is progressive.  Ideally, they should match as well between them and your media.

  • Transitions for first CS5.5

    Hi friends

    I have a client that works with Adobe Premiere Pro CS5.5 to edit movies like birthdays, weedings, celebrations and so on. Operating system is Windows 7 (64-bit, of course)

    He is looking for plugins that are compatible with the CS5.5 version. Although Premiere Pro page on adobe.com has a list of third-party plugins, it does not mention the supported versions of those (http://www.adobe.com/products/premiere/extend.displayTab4.html). For example, we could not install Boris FX (as we had in CS4) and make them available as transitions within the first CS5.5

    Could you tell me some effects´ plugins transitions vendor that we could buy at first CS5.5?

    I thank very you much.

    Gustavo.

    For a large library of sophisticated transitions that you can CUSTOMIZE, try Boris Red 5.0 the PC version came out, with the Mac out version in the near future. Their control panels gives you plenty of choice. The perfect complement for publishers who were not happy with this as Adobe or other third-party providers offer them.

  • Adobe Reader 9 plugin crash

    Windows 7 Home Premium

    Firefox 3

    THAT IS TO SAY 7

    Whenever I try to read a PDF with Adobe reader in a browser, it crashes and I get booted from the browser.  If I try to read the PDF outside the browser using the player, the plugin even error window opens and the player crashes.

    I'm not fully sentient computer, so I don't know how to make a report of crash, but if anyone can tell me how, I'll give you a fun one.

    I saw on another forum to do something with the DLL, but I'm not sure how to do this.

    The only way I was able to read pdf files just live "google documents" when I received it by e-mail.

    Could someone please help?  I need to view/print the documents for a legal battle about my child and I am not able to do currently.

    Thank you!

    First of all - what version of Adobe Reader do you have?

    And now things get a little complicated.  Adobe Reader can be a plugin for Internet Explorer, and it crashes when you try to open a PDF document online.  It is not unknown; Sometimes.

    But when you open the stand-alone version of the Adobe Reader software, it crashes with an error in plugin.  This time, it is a plugin for Adobe Reader, not Internet Explorer.

    In addition, you write "the same error plugin POPs" - so I can only assume that he is a player plugin that crashes, not the plugin IE.

    What I would like to try in your situation:

    The path to the second line above could also be ...\Reader 8.0\... depending on your version of reader.

  • First CS5 + images 7 d + = my computer cannot return (!)

    Hello guys
    A week ago I had my first assignment and my client does not really believe I can do it (when he saw filming me with 7 d.) o I really want to surprise him. The problem is that I do something wrong or my computer is really too slow to make movies.

    First of all, spec. comp:

    Pentium Dual Core 3.0 GHZ 64-bit
    4 GB RAM OCZ Platinum Rev2 800 MHZ 4-4-4-15
    WD Caviar 160GB 7200 (I know ;()
    GeForce 8800GTS 640MO

    Windows 7 Ultimate 64 bit

    I'm working on the first CS5 and After Effects CS5 (tests at the moment ' casue I have to consider purchasing computer before buying the software better :/).

    I had a 4 MINUTE long 7 D images, executed in first, color in After Effects (dynamic linked Premiere), and with a few cross dissolve transitions first + a track ambient (25 MB) and voice track (70 MB). The PROBLEM IS when I want to PAY him, he says he will make for 36HOURS (!). I can't even finish it because I can't play the full movie. I wanted to go to a really small format just to check if there is everything fine with cuts and with sound but can't!  I chose QuickTime format and codec H.264 with 50% of the quality, 23.976 rate, D1/DV PAL widescreen and it shows me 36HOURS...

    I tried the trial Cineform Neoscene codec and convert my .mov AVCHD in cineform .avi video, then I tried to make it with the worst possible .flv options and it shows me always more than 30 hours

    Am I doing something wrong or what?:(

    Concerning
    Paul

    The PROBLEM IS when I want to PAY him, he says he will make for 36HOURS (!)

    It is to be expected when the system does not yet meet the minimum requirements and that you are dealing with one of the most difficult codecs and taxing autour.

    The only solution I see is to get a new PC: Forums Adobe: how to build PC? and watch the economic model as a bare minimum with this source material.

    What you are trying to do is to carry a load of 40 tonnes with a bike uphill. But by choosing QuiRckTime as export format, make you it even worse, you have a bike with a rear flat tire. Stay away from 32 bit QT as much as possible.

  • Panasonic HDC-SD707 1080/50 p & first CS5?

    Hey there I really need help!

    I have a new Panasonic HDC-SD707 and until yesterday, I still shot in 1080i/25...

    but finally, I wanted to shot in 1080/50 p, since it's the future and the reason why you need this cam ^ ^ (known as panasonic) and progressiv got these nice details!

    Ok!

    then I went out and shot things at ut to 1080 / 50 p. the files on my mac (via clipwrap)... and then I saw the problem!

    QuickTime has read the files, but not really smooth. Sometimes the medium photo to fast movements, it slows down, and then it plays at normal speed, fast, normal, slow... and so on.

    So, I started first cs5...

    and here is my questions!

    1. first of all, it has no such pre-set for p. 1080/50 m I'm blind? or is it not there? and if she's not here... why?

    2. I tried many things but the first is not also read the files just... I also tried to use the files '.mts"directly from my cam, but it's the same problem... is there something special I need to do?

    3. is it possible that it is impossible to use the files in 1080/50 p and I need to stick with 1080i/25?

    I hope someone can help and my English is good enough to get the problem...

    I'd really like some help because I'm just getting into the video and don't know how to fix this on my own!

    Thanks in advance :-)

    1. it is not standard. Use the icon of a new item in the project Panel to get the correct sequence settings.

    2. see #1.

    3. No, you can change them OK, but you can't export, since the only authorized export format is 1080i/25.

  • CS5 - when able to Sound with first CS5 nanoFlash

    A lot of people, there it is again.  I made the mistake of ordering and payment

    for and through the grief of the installation of CS5 - I should have my head

    examined (as my father told me often!), after 13 years of

    to buy the latest updates of Adobe.  But excuse me, on this subject:

    I have an EX1 with nanoFlash producing amazing pictures at 1920 x 1080 p 30

    100 Mbps Long GOP of MXF and first CS5 files manages video beautifully,

    but the audio right out of the box for me and other people of nano's

    gutter trash, with stereo sound, a single channel audio lagging behind the other (which can

    only be laboriously fixed with each individual element - argggghhh)!

    And Adobe, in its infinite marketing hype and wisdom has decided that users

    as I are not large enough to solve this problem, even with the update!

    Someone at Adobe or is there anywhere any notion about when this

    will be FIXED?

    Meanwhile, after a total of rewriting of my disk hard drive operating system and all other

    applications for a clean install, I'm back for CS4, using Premiere CS4 with key

    Concept plug allowing manipulation of my nano files.  But good

    Greif!  The time it takes out of the timeline and especially by report

    to the performance otherwise superb Premeire CS5.

    Convergent Designs - the company that developed and made the nanoFlash

    and related announcement that Adobe has two nanos in hand!

    I know, I know, I should have my head examined.  But if anyone out there has

    all comments by avoiding that I have a enjoy the latest news or even gossip!

    I'm testing the Nano flash and maybe the audio problem has been fixed and will be in the next update (5.02). The actually ran deeper than the unit to convert Design Nano Flash and some audio formats XDCAM422 issue. We are still testing the next update of first which will include also several card NVIDIA support, patches and other "goodies". Please do not ask questions about the next update - just stay tuned, we have worked hard to make sure that it is solid.

    Normally, I don't jump into nets here, but I wanted you guys to know - this issue has been fix and the 'core' design Convertgent guys also know that it will be in the next update. I speak to them by phone or by e-mail every few weeks.

    Hope this helps-

    DKG

    Adobe Video Pro Team

Maybe you are looking for