First Elements 9 - cannot uninstall from Mac

I first elements adobe 9.  I have 2 copies on mac and pc.  I have had problems with a mac and tried to disable or uninstall.  I opened a project to access disable and get an error.  I tried to uninstall with adobe uninstaller and send a message to download and run the cleanup tool and am still unable to disable or uninstall.  I can't reinstall and uninstall because the DVD player does not work.  I rang the phone support to be informed is therefore more phone for this version support.  Can someone help me please I need to install on the new computer

Thank you JM

I followed your advice and contacted chat support and support officer was very helpful and resolved for me.

Vicki

Tags: Premiere

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      Now I tried to drag the file to the timeline, the screen has become a sort of milky white with the program barely visible behind the fog and an hourglass. And that's what I got. Was not only the first frost, the machine was locked in solid, even CTRL + ALT + DEL was not working.

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      Hunt

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