First pro cc 2015.3 Crash at startup

Similar Questions

• First Pro CC 2015.3 crash on launch, load long time and the low activity of the CPU

  I have similar problems running Windows 7/64 on a 12 core Xeon with 24 GB of memory. I tried to open an existing project and he told me that I had to create a new version - then it crashed several times as he tried to reload the film. Clean the media cache files did not much difference. A project using 66 gb of contents of source AVCHD 1080i took an entire day to convert. It's CRAZY!  Fortunately, I have a laptop with PP cc2015.2 still installed and managed to get a job done while the main system broke.

  It takes FOREVER for a project to load. This isn't a good thing! There is no CPU activity and very little memory is used - WHAT happens?

  The obvious lesson is the same old I've heard before - do no ameioration edit in the middle of a project and do not trust the Publisher of the software for legacy projects care!

  The new Premiere Pro has a default setting for H.264 decoding who try to use the hardware features of a processor Intel Core i7 chipset.

  If you are using an old computer as a 2008 MacPro with the Intel E5472 chip or a Dell or HP Xeon workstation that has a previous Intel processor as an E5335 or E5560 then you will need to disable this parameter.

  Open a new project in first Pro CC 2015.3

  Open the media in Edit-Preferences tab and locate the checkbox "Enable accelerated h.264 decoding Intel (requires restart). Clear the check box, and then restart the computer. If Premiere Pro is much faster then you now have the right setting.

• First Pro CC 2015.0 hangs at startup on Windows 10

  When you start the first Pro CC 2015.0 on Windows 10 he hangs at startup with the following error: "Adobe Premiere Pro 2015.0 has stopped working." A problem caused the program to work correctly. Windows will close the program and notify you if a solution is available. »

  Tried to reinstall the first Pro CC 2015.0 but nothing does not.

  Tried running as administrator

  Any help appreciated

  Hi Jerun,

  Follow the steps below:

  1. go to the start menu and open the Device Manager.

  2. in Device Manager, look got graphics cards & click the menu drop down.

  3. right click on the AMD Radeon graphics card & select off.

  4. press OK and then try to throw the first.

  Kind regards

  Navdeep Pandey

• First Pro CC 2015.4 crashing

  I recently installed upgrading 2015.4 and after using it for a short time on a Windows 7 PC, I have a serious failure with the program.  Just before the break, I had finished just import a sequence of images JPEG 4 K 60 FPS.  I saved the project and closed the program for the day.  When I started the program the next day I loaded the saved program and as she began to open the project, I got the following error...... \scr\PlayerFactory.CCP-268.

  When the editing window has opened a dialog box appears saying that a serious error had occurred and the program stops. Also, a dialog box appeared in the lower right corner, saying that there had been a conflict of entry.  I tried to open other project files and had the same results.  I then tried uninstalling and reinstalling the software several times and each time had the same results.  Now I'm dead in the water with a project that I need to finish, any ideas or help would be greatly appreciated.

  Try this:

  Hold down the SHIFT + ALT SEATED during the loading of Premiere Pro.  Keep them pressed until the PP is fully charged.

  Once the program is open, create a new project and do nothing with it.

  What to plant?

• First Pro CC 2015.2 W10 Crash

  Hello

  We just started to work with all new HP Zbook 15 portable computers with an installation of Windows 10 fresh and up to date. OneDrive is installed on all computers connected to Office365 E3 useraccounts and portable.

  With the help of the redirected folders, we make that user profiles are redirected in the user his folder of a drive. For example, the desktop of the user "Username" is located on the following location.

  C:\Users\"username"\OneDrive - company utilisateur\Bureau

  All programs, including Adobe, work fine, except the first Pro CC 2015.2. During startup, the application crashes by referring to "C:\Program Files\Adobe\Adobe Premiere Pro 2015\dvaui.dll CC". When I launch the application with a local user without the redirected folders first starts normally.

  From my point of view, it seems that a nessesary folder is missing. When I check the common records such as appdata and documents all excists records and are created very well. For example the below files

  C:\Users\"username"\OneDrive - company Name\Documenten\Adobe\Premiere Pro\9.0\Profile-"Username"

  C:\USers\"username"\Appdata\Roaming\Adobe\Premiere Pro.

  Can you tell me what I'm missing?

  I'm completely lost on this topic.

  Problem is solved. There was a difference in path of profile between the visible path in windows Explorer and the settings in the registry. Strange thing is that Adobe Premiere has been made by the present. Everything works fine now.

• First Pro CC 2015 startup crashes

  Hey guys,.

  I have a problem with my installation of first Pro CC 2015. During start-up, just after the start window opens, I get a msg of error of windows that the application crashed and will be leaving now.

  Of course, I used the search for similar problems, tried of their workaround, reinstalled the app once or twice and still have no solution of woking.

  My system:

  Windows 10 x 64 i5 8 GB Ram Radeon onboard. 1 TB SSD with plenty of available space.

  Anywone has an idea?

  In the past, I had some problems with the games and the GPU but managed by changing the settings of the first GPU. Unable to find anything like that for first again...

  Thanks for your help!

  Niklas

  I found a similar post for the same problem that remains a little more for a long time. Switch here.

  Re: First Pro CC has stopped working

• First Pro CC 2015.2 zig - zag error - Crash

  I had no problems like this until last night and it persists today... I am currently on hold with Adobe technical support and have been for 1 hour and 15 minutes. Yay! Service.

  In any case, I "upgraded" my version of 2015 to 2015.2 four days ago. Last night, I knew from countless accidents that occur after opening a project and started working, deletion of images or sequences, all duplication really work. I tried crashing to other workstations with the same results.

  It's the series of error messages that I get:

  [/ZigZag/releases/2015.08/shared/adobe/MediaCore/Backend/Src/Sequence/PersistentGroupConta iner.cpp - 279]

  Has been a breach of contract of entry

  A serious error has occurred. First Adobe must close now

  Does anyone else have this produce and/or know a solution or a cure?

  Thank you very much

  Heather

  I had the same problem today when I tried to close the first pro cc 2015. I called support and said it was a permissions issue where my project folder. All I had to do was change the location of my project file or to change the name of the folder my project folder was in and the error messages went.

  I hope this helps!

• Today, update Adobe first Pro CC 2015.1 and it hangs at startup

  Today, with the Adobe first Pro CC 2015.1 (via CC) update, I can't start the body, it immediately crashes with this error signature:

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 9.1.0.174

  Application timestamp: 564dce25

  Fault Module name: DNxHR.dll

  Fault Module Version: 2.1.0.9

  Timestamp of Module error: 55352343

  Exception code: c000001d

  Exception offset: 000000000000f4c9

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: b14f

  More information 2: b14f0bb255ff1fda75b2218f14e23e1b

  3 more information: 1a8d

  Additional information 4: 1a8d695bd80513a1d5d2f39f3606178d

  I've desinstalled Premiere Pro, then reinstalled with exactly the same result: failed to start application!

  I have Windows 7 (64-bit) SP1

  Graphics card: Asus Nvidia GEforce GT730 2 GB

  Before the update, body works very well and now cannot start the application.

  Help, please!

  Hi Nic,

  For a fix, update for first Pro CC 2015 (9.2).

  Thank you

  Kevin

• SurCode ac3 encoder crashes when loading first Pro CC 2015

  This also happens with media encoder.

  First Pro CC 2015 and media endcoder crash on loading the program, which makes them unusable both...

  Remove this file might help, but I don't know which is nessesery

  file:///applications/Adobe%20Premiere%20PRO%20CC%202015/Adobe%20Premiere%20PRO%20CC%202015.app/Contents/plug-ins/SurCodeAC3Encode.bundle/

• First Pro CC 2015.3 stops as soon as I open the software

  When I start the first Pro CC 2015.3, the program gives me an error "not responding" on Windows startup screen.  Specifically, I use 10 64-bit Windows.  I don't know what other information I would need to provide and which would be relevant.  I tried the update to 2015.4, and I get the same question.  Any help the question would be appreciated.

  So here's how I solved the problem:

  I remembered that the previous facility has had a problem with the ExporterAVI.prm file does not properly, so I did what I did before. Move the file out of the Plug-ins folder and put the software in compatibility mode for Windows 8 and it worked fine.

• First pro cc 2015 with el capitan

  First pro cc 2015 and after a problem with the sound effect and preview after update in el Capitan and the software crash and after a few minutes to restart

  I also have the problem with an external drive that used with usb3 adapter, I can't copy files but when I connected to mac copy is working correctly

  Each new version of the Mac operating system seems to have problems

  First, did you say apple their updated El Capitan broke your software?

  Some possible fixes in response to #4 https://forums.adobe.com/thread/1971051

  - and https://forums.adobe.com/thread/1896385 with Mac 10.11 details

  -top of the Premiere Pro discussions, but CAN help with other programs

  - and importer of Photo https://forums.adobe.com/thread/1969435

  And just so you know, Microsoft has also problems with Mac 10.11 El Capitan

  -http://www.macrumors.com/2015/10/05/microsoft-office-2016-el-capitan-bugs/

• Audio plays but video does not first Pro CC 2015.4

  This occurred shortly before, but recently it happens all the time, to the point where I don't know what to do. It seems that the more I use first, problems pop up more and more difficult to use. It feels like he's slowly killing my computer or something. But here's the latest:

  When I play back the video, sometimes just having a cup/change, sometimes playing, the video appears to freeze, stops the playhead moving, and the video freezes on wherever it was before reading, however the audio will continue to play. I can click around, recurs in the audio, but no video - it stays on the frame was for the first, he froze or will just go black.

  When this happened the first time that she would usually just take place when my computer seemed to be overloaded: I was at the end of a project with a lot of changes/titles/etc, did not close the program for a while, etc. Usually I could simply close first, sometimes restart my computer, and once I opened everything, once again, would be nice. Now, I'm at the beginning of a project and he does CONSTANTLY.

  If you need more information about me or have a workaround solution and can explain things to me as if I had no idea what anyone, it would be great because I'm not for most.

  First Pro CC 2015.4

  My drivers are up to date.
  

  I have a LaCie thunderbolt device plugged in with the USB 3.0 cable.

  I have Adobe first Pro CC 2015.4

  I have a Lenovo laptop using Windows 10 (* insert barfing noise *)

  Processor: Intel Core i7-4700MQ CPU @ 2.40 GHz 2.40 GHz
  Memory (RAM) installed: 8.00 GB

  System type: 64-bit, x 54 base processor operating system

  At this point, might as well try an 'off' Nvidia too.

  And if this doesn't work, I'd certainly a uninstall/reinstall process, using the Adobe... found CC cleaning tool here:

  https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Using this, completely remove the Premiere Pro and then download/install a copy of application of Office CC PrPro fesh.

  See if that helps. Now the cleaning process full of destroy all preferences & saved custom workspaces... well you copy those before closing. And my mind just froze... Normally, I know exactly where to look for those within a PC, they are in the users / (you) / AppData/Roaming/Adobe... I think so? No idea where Mac stores, but you should be able to search for it.

  Neil

• Pipette does not work in Ultra key on first Pro CC 2015, V. 10.3.0 (202) Blue Fox

  Thanks in advance for any help that others can provide:

  I've just upgraded to Adobe first Pro CC 2015, V. 10.3.0 (202) Blue Fox

  and now, pipette does not work in Premiere Pro CC Ultra key 2015, (V. 10.3.0 (202) Blue Fox)

  I am running:

  iMac (retina 5K, 27 inches, end of 2015), 4 GHz Intel Core i7, 32 GB 1867 MHz DDR3,

  The graphics card is a Radeon R9 M390 AMD 2048 MB.

  I am running: OS X 10.11.6 15 G (31), kernel version: Darwin 15.6.0

  OS X 10.11.6 (15G 31)

  Everything was fine until this last update of first CC last week!

  I just started this green screen project. I cannot choose a color using the pipette for "ultra-cle". If I use the eyedropper tool to try to choose the Green tint in the background color box flickers and then returns a black value when you click it.

  If I try to select the eyedropper tool in the color picker, he will not choose the color.

  If I "eyeball color", then Ultra key works, but this process is very error and time consuming!

  There's a comrade on the Adobe Forum which fixed the same problem by ' I've just upgraded to Adobe first Pro CC 2015, V. 10.3.0 (202) Blue Fox ".

  iMac (retina 5K, 27 inches, end of 2015), 4 GHz Intel Core i7, 32 GB 1867 MHz DDR3,

  The graphics card is a Radeon R9 M390 AMD 2048 MB.

  I am running: OS X 10.11.6 (15 G 31) m, kernel version: Darwin 15.6.0

  OS X 10.11.6 (15G 31)

  Everything was fine, until this first CC upgrade last week!

  I just started this green screen project. I cannot choose a color using the pipette for "ultra-cle". If I use the eyedropper tool to try to choose the Green tint in the background color box flickers and then returns a black value when you click it.

  I try to select the eyedropper tool in the color picker, he will not choose the color.

  If I "eyeball color", then Ultra key works, but this process is very error and time consuming!

  There is an editor on the Adobe Forum which says that, "I ran like a root user and ran to first, magically fixed the problem. I had to create a new admin user, copy all my files from personal documents, then delete the old user and use the new user as my default. »

  Before I try this - it seems crazy to me - everyone knows this situation?

  Thank you in advance for your time and trouble,

  Barry O'Brien

  Problem is solved. Called the 800 number for Support Adobe. At Rahul S. on the phone in 5 minutes or less. He took over my computer.

  In the order of events, Rahul has tried:

  Throw the .plist files, restart - fail

  A new test sequence - has failed.

  Media cleaned in the database cache - cache fail

  Created the new library > App Support > common file - fail

  Latest version RELOADED first Pro CC - 9.0 - fail

  Created new user after trying to open my iMac as a user root - worked.

  Create a new user, reloaded Premiere Pro CC 2015 10.3 - all what God.

  This is the solution - the solution very provided by other users on this Forum a few months ago!

  Thanks to all those of you who pitched in. I hope to help you one day!

  Kind regards

  Barry O'Brien

• First Pro CC 2015.3

  I am having major problems with first Pro CC 2015.3.After problems last week I made a completely new reinstall of Windows 7 (64-bit) and all software. Then downloaded creative cloud and Premiere Pro. Everything seemed OK. When I went to import clips from a variety of sources - A7 of Sony, Sony AX 100 and Panasonic MTS - I kept receiving an 'invalid file or corrupt files' opinion for all files. He played quite easily in Windows Media Player. I was able to import exactly the same formats of previous projects. Mysteriously, after about an hour, I was allowed to import all the files bar the MTS files. Then saved the project and went to bed.

  Tried opening Premiere Pro this morning and he just hung on "initializing app". To go to the control panel and to stop and close a from there. When I tried to open the cloud creative office he does not open and just the circle opening go in circles. When I tried to shut down the computer it doesn't would be unlocked, just display "shutting down". To make a hard stop.  When I restarted, I could not yet open creative cloud Office or Premiere Pro so of use the cleaning Adobe tool to uninstall all.

  Exactly the same is is spent the last week I have attributed to a computer problem that was installing a new Windows and all software.  After using the CS6 to past years with very few problems, not not turn on a very impressive 'upgrade', having cost me days trying to resolve things service interruptions.

  Turn off the "Enable accelerated h.264 decoding (reboot required) Intel" solved the problem. Thank you Bill Gehrke

• First Pro CC 2015.3 lags and freezes. Became unusable

  I've just updated for first Pro CC 2015.3. Decision of the worst of my life.

  It became totally unusable.

  Whenever I have do the following with any clip (video, image, import AE):

  • Select one or more clips/sequences in the timeline panel
  • Click on the tab 'effects control '.
  • Open a sequence
  • Drag an effect on one of the sequences

  First pro gel, the loading of Windows 7 blue circle appears and remains frozen for almost a minute. I took me a half hour to apply an effect to 6 staples.

  I arrive with any file video/image/AE comp, with any type of effect (body default effect or third-party plugin it does not matter).

  MY SPECS:

  Windows 7 original

  Original Adobe CC and PAID

  Intel I7 - 3930K, 32 GB of RAM, GPU GTX970.

  The operating system that is installed on a 512 GB SSD, project on two 1 TB SSD in RAID 0.

  With this configuration, I worked for 4 years and it has always worked like charm.

  What can I do to fix this?

  Why is it that is happening all the?

  Turns out it was a compatibility problem with Colorista 2. I upgraded the plugin to 3 Colorista and now works.