First Pro CC crash
Hi all
I just made the switch to first Pro CC and at halfway through my latest project, the application has started to plant all the time, and when I present the crash report, Adobe says that they do not find a problem.
I use version Premiere Pro 7.2.2 on a trash can Mac Pro (Mavericks 10.9.3)
Here is the crash report. I tried to delete the media Cache files and nothing seems to help. Can anyone help?
Process: Adobe Premiere Pro CC [19717]
Path: / Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe first Pro CC
ID: com.adobe.AdobePremierePro
Version: 7.2.2 (7.2.2)
Code type: X 86-64 (Native)
Parent process: launchd [796]
Responsible for: Adobe Premiere Pro CC [19717]
ID: 1736816378
Date/time: 08:55:00.518 2014-09-26 + 0100
OS version: Mac OS X 10.9.3 (13 D 65)
Report Version: 11
Anonymous UUID: 04113131-7041-30A7-6DC5-71A9B4D97D74
Crashed Thread: the queue on the expedition 10: com.apple.root.default - priority
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0x000000012dc6d000
VM regions near 0x12dc6d000:
VM_ALLOCATE 000000012dc23000-000000012dc6d000 [296K] rw-/ rwx SM = PRV
->
BATTERY GUARD 000000012dc83000-000000012dc84000 [4K]-/ rwx SM DRAW keeps stack for the thread 35 =.
Thread 0: Dispatch queue: com.apple.main - wire
0 com.apple.CoreFoundation 0x00007fff8992cc62-[objectsWithOptions:passingTest sets:] + 194
1 com.apple.AppKit 0x00007fff88205db2-[NSView (NSInternal) _uninstallRemovedTrackingAreas] + 314
2 com.apple.AppKit 0x00007fff8830f579-[NSView (NSInternal) _updateTrackingAreas] + 679
3 com.apple.AppKit 0x00007fff8830f8e7-[NSView (NSInternal) _updateTrackingAreas] + 1557
4 com.apple.AppKit 0x00007fff8830f8e7-[NSView (NSInternal) _updateTrackingAreas] + 1557
5 com.apple.AppKit 0x00007fff88365e24 _handleInvalidCursorRectsNote + 994
6 com.apple.AppKit 0x00007fff889438a1 __35-[NSWindow _postInvalidCursorRects] + 46 _block_invoke2988
7 com.apple.CoreFoundation 0x00007fff89905e17 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
8 com.apple.CoreFoundation 0x00007fff89905d87 __CFRunLoopDoObservers + 391
com.apple.CoreFoundation 9 0x00007fff898f7468 __CFRunLoopRun + 776
10 com.apple.CoreFoundation 0x00007fff898f6f25 CFRunLoopRunSpecific + 309
11 com.apple.HIToolbox 0x00007fff8b50da0d RunCurrentEventLoopInMode + 226
12 com.apple.HIToolbox 0x00007fff8b50d7b7 ReceiveNextEventCommon + 479
13 com.apple.HIToolbox 0x00007fff8b50d5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
14 com.apple.AppKit 0x00007fff881c926e _DPSNextEvent + 1434
15 com.apple.AppKit 0x00007fff881c88bb-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 122
16 com.apple.AppKit 0x00007fff881bc9bc-[NSApplication run] + 553
17 com.adobe.Frontend.framework 0x00000001000c684d FE: MacApplication::RunSelf() + 45
18 com.adobe.Frontend.framework 0x000000010004642a FE::Application:Run(std::basic_string<unsigned_short,_std::char_traits<unsigned_short>,_dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned_short>_>_const&) + 4058
19 com.adobe.Frontend.framework 0x00000001000c80c8 FE::AppMain (ASL::ObjectPtr < ASL::Module, ASL::AtomicValue > const &, std::basic_string < unsignedShort, std::char_traits < unsigned short > dvacore::utility:SmallBlockAllocator:STLAllocator < unsigned short > > const &, int, void *) + 296
20 com.adobe.Frontend.framework 0x00000001000cf285 FE::Run (ASL::ObjectPtr < ASL::Module, ASL::AtomicValue > const &, std::basic_string < unsignedShort, std::char_traits < unsigned short > dvacore::utility:SmallBlockAllocator:STLAllocator < unsigned short > > const &, int) + 581
21 main 0x00000001000018bc com.adobe.AdobePremierePro + 524
22 com.adobe.AdobePremierePro 0x00000001000016a4 start + 52
.
Thanks in advance for the help of everyone in this discussion.
I have now created a project that doesn't crash! HOORAY!
How do I...?
I have all my original Quicktime (originally Pro-Res 1920 x 1080) items dragged in AE and rendered uncompressed 8-bit versions of all.
Then I carefully replaced all subrenders in my project now use the uncompressed... and so far (touch my wooden desk)... it is not breaking.
Note: I kept my clips that had alpha as Lossless with Alpha channels (the good old reliable Animation million + codec, God bless you!)
Seems to me that first Pro CC has problems with clips of previously used Pro-Res, that were once quite happily in FCP 7.
My advice to all those affected by the same mistakes is crashing, is to re-encode your source clips. Uncompressed 8-bit was maybe a bit drastic, but I wanted to make sure I had "wild" media to start with.
So, Adobe - please take note. This must be fixed. This is my reccomendation for the next update!
Tags: Premiere
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