First Pro CC crashing after the importation of the media

I just built my first PC a few weeks ago for the sole purpose of editing with first Pro CC, but every time I have import any media and try to use the view, the program crashes. As long as I do not import, the program does not crash. After I imported, it will be crash without worrying if she still a picture or a video.  I even tried to load the project "Eagles_Doc_Final" which gives to Adobe, as practice and which will crash immediatelysince there is already media imported.


I'm about to start an assistant job in editing my work and I need to start training at home with first since I've only used Final Cut in the past.

My system:

Trial version of first Pro CC - I really want to buy a subscription, but I can't even make it work.

Windows 7 Home Premium - make all updates using the Update window.

Processor - Intel Core i7 4790 K - updated drivers using version 2.0 driver Intel (r) update utility

Motherboard - GIGABYTE GA-Z97X-UD3H -Bios is version F5. There is an update F6 and F7, but do not know if it would be necessary?

GPU - no - I wait to see how fast first Pro CC is without using a GPU for acceleration. I read that I have doesn't have a GPU to run the program. Is this correct?

This is the error I get...

"Adobe Premiere Pro CC has stopped working"

Signature of the problem:

Problem event name: APPCRASH

Name of the application: Adobe first Pro.exe

Application version: 8.1.0.81

Application timestamp: 5426694c

Fault Module name: devenum.dll

Fault Module Version: 6.6.7600.16385

Timestamp of Module error: 4a5bded7

Exception code: c0000005

Exception offset: 00000000000016a 0

OS version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information 1: ec5a

More information 2: ec5adb2545b190cc19da7bdfa78d5bf1

3 more information: 52eb

Additional information 4: 52eb6b5eb5247c23714f771b797ebaa7

and this is the error in the event viewer application.

General

Name of the failing application: Adobe first Pro.exe, version: 8.1.0.81, time stamp: 0x5426694c

Name of the failed module: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7

Exception code: 0xc0000005

Offset: 0x00000000000016a0

ID of the process failed: 0 x 1114

Start time of application vulnerabilities: 0x01d00202f06d1b2f

The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC

Path of the failing module: C:\Windows\system32\devenum.dll

Report ID: 3bf56dba-6df6-11e4-9734-74d435e5c333

If anyone can help point me in the right direction, I would gladly appreciate it. I don't want to jeopardize anything with this new job because I couldn't get this to work.

-JR

Hi jacobrivera68,

Before importing anything, go to file > project settings > General and change the GPU acceleration for playback (software only) Mercury engine and see if that fixes the problem.

Thank you

Regalo

Tags: Premiere

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