Adobe first Pro CC crash at startup

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• Adobe first Pro CC crashes on startup after upgrading to new computer screens

  Hey everyone, I'm tech-savvy so go ahead and throw detailed responses to me. I've recently updated for Windows 8.1 because first Pro CC (version 7.2.1) crashed at startup of Windows 8. After the update to Win8.1, it worked fine with my old 19-inch full-screen VGA monitors. However, after I installed the new HD widescreen monitors yesterday, I opened the first Pro and it starts very well and is stable until he treats a video file. If I'm fast enough, it will correctly import a file from the media browser, but as soon as it 'deals' video in the browser media or video in the timeline, Windows gives me the error "Adobe Premiere Pro CC has encountered an error and must be shut down". I tried all the tricks in the book, especially to change the refresh rate of the monitor down from 144 Hz to 60 Hz, tried to use an HDMI instead of DVI - D cable and tried to reinstall Premiere Pro (restart the computer to the appropriate in the process places) and tried to adjust to return with no acceleration GPU (only the mercury software). Nothing seems to work. Here are the specs of my computer:
  CPU: AMD FX-8120, GPU: 1 GB GDDR3 Dual AMD Radeon HD 6670 each in its own monitor output via DVI - D Dual Link, the monitors are ASUS VG248QE 24 "resolution 1920 x 1080 p @ 144 Hz, 7200 RPM Western Digital HARD drive running.

  TRY:

  Disable a video card driver.

  Set up 2 monitors of the same card.

  Its a starting point for troubleshooting I.

• First Pro CC crashes on startup after upgrading Windows 8.1. All solutions?

  First Pro CC crashes on startup after upgrading Windows 8.1. All solutions?

  It was working fine until I updated my operating system. I tried to reinstall the software. I tried to update my graphic drivers.

  Hi P.Ava,

  Please also try to delete / disable any antivirus or firewall software installed on the system.

  Please update if it works.

  Thank you

  Sandeep

• Adobe first Pro CC hangs at startup

  Last week, Adobe Premiere Pro CC worked fine. Without use or update the app since that time, the application will crash right after launch every time. I tried to remove the app and reinstall without a bit of luck. I tried a few other remedies, but were not able to correct the problem. Is someone else has this problem? The accident usually occurs just after the closure of the launch screen. Hera of the error message I get every time:

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 9.2.0.41

  Application timestamp: 56a208c9

  Fault Module name: dvaui.dll

  Fault Module Version: 9.2.0.41

  Timestamp of Module error: 56a1e1b0

  Exception code: c0000005

  Exception offset: 00000000001bcc38

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Information additional 1: 287

  More information 2: 287af3b5bf96112b7ec9454fcf7f1af5

  3 more information: 7e6a

  Additional information 4: 7e6a484054283078c891491e37f7d693

  Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\system32\en-US\erofflps.txt

  Turns out I have to not need to reinstall Windows. I don't know what is actually worked in the end. As I began to prepare to reinstall the OS, I ran a disk cleanup, deleted unnecessary files and a few other things. After all that, I did a reboot, which triggered an update of the system. I decided to try Premiere Pro one last time, and it worked! I'm guessing that disk cleanup got rid of a problematic file - who knows.

  I'm working on my project again. Thanks for the help.

  -Eric

• First Pro CC crash at startup

  Hey guys,.

  ADobe Premiere Pro starts after the splash screen, as soon as it breaks down right!

  I have windows 8.1

  16 GB of Ram

  I7

  680M 4GB NVIDIA

  I reinstalled my graphics driver, who has not fixed anything.

  Also I tried reinstallng Adobe Premiere Pro, but that no longer works.

  Here is the error log says:

  Name of the failing application: Adobe first Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3

  The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

  Exception code: 0xc0000005

  Offset: 0x00000000002ade82

  ID of the process failed: 0 x 3468

  Start time of application vulnerabilities: 0x01cf156264fae44b

  Just for grins, try to press and hold the command key before (and that) you run the application. If still it crashes, try down option and do the same thing. There are keyboard options that can be used to rub and reset preferences and other settings that can make your app on launch accident. The other keys (ctrl, shift) have also reset functions at the launch. See if that helps.

• Adobe first Pro CC error at startup

  Hello everyone, I need your help! I installed a free trial of Adobe first Pro CC, but I start to run it it blocks all the time and the following window with an error apears information: problem signature: problem event name: BEX64 Application name: Adobe Premiere Pro.exe Application Version: 7.2.2.33 timestamp of the Application: 532this 3999 fault Module Name: StackHash_1dc2 fault Module Version : 0.0.0.0 fault Module Timestamp: 00000000 Exception Offset: 0000000000000000 exception Code: c0000005 Exception data: 0000000000000008 OS Version: 6.1.7601.2.1.0.768.3 locale ID: 1049 additional information 1: additional 1dc2 of Information 2: 1dc22fb1de37d348f27e54dbb5278e7d additional Information 3: additional eae3 of Information 4: eae36a4b5ffb27c9d33117f4125a75c2

  Need someone to help... more information please click below and provide the requested information

  -Premiere Pro video Editing information FAQ http://forums.adobe.com/message/4200840

  What is your exact make and model graphics card (ATI or nVidia or?)

  What is your exact graphic adapter driver version?

  Did you go to the vendor's web site to search for a newer driver?

  For Windows, do NOT rely on Windows Update to have information about the current drivers

  -You must go directly to the vendor's web site and check the updates by yourself

  Autodetect Driver ATI http://support.amd.com/en-us/download/auto-detect-tool

  nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  You have dual video?

  Go to the Windows Control Panel and select hardware and sound, and then select Device Manager... In Device Manager, you click on the sign to the left of graphics cards... + and see if the 2 are listed

  IF SO, read below

  -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html

  -http://forums.adobe.com/thread/1001579

  -Use the BIOS http://forums.adobe.com/thread/1019004?tstart=0

  -Why link http://forums.adobe.com/message/4685328

  -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

  -HP Fingerprint/password in conflict http://forums.adobe.com/thread/911575

  -Utility from Mac http://forums.adobe.com/thread/1017891?tstart=0

• First Pro CC crash at startup c:\sirreel64\releases\

  Since two months ago when I try to open the first Pro CC projects, the program crash and displays the message:

  "Premiere Pro has encountered an error"

  [c:\sirreel64\releases\2013.02\shared\adobe\mediacore\mediafoundatio\api\inc]

  

  If I open new projects it seems ok, I save, then I the reopen them and it failed again.

  I'm working on a Quad 4 GB RAM 64 bit Win8 IntelCore.

  Driver GPU are updated.

  I uninstalled third party plugins, try to open the application with the SHIFT key, but the question still.

  If I try to open an automatic record of the project, the only older work, but when I save it and open it again, it crash again.

  I don't really know what to do.

  Alberto C.

  Hello Alberto,.

  Uninstall iCloud. See this thread: f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe debug event

  Thank you

  Kevin

• Adobe first Pro CC crash

  I have recently upgraded to adobe Premiere Pro CS5.5 and some time CC, it was working fine, then all of a sudden a random crash appears saying 'Adobe Premiere Pro CC has stopped working' and no solution is then found by force, she leaves. I restarted my computer, and still the error occurs whenever I run the sequence that I'm working on. It is very furstrating!

  I use the first Pro CC

  I have installed the latest updates

  Windows 7

  I use Dxtory for my images and the codec is a Codec Dxtory video to 29.97 and .avi files

  

  Hey kids,

  I read through all of this, as I had the same problem. Robert has actually almost got the answer, but I did change my RAM and update the driver for my GTX780ti as he suggested.

  This is what worked for me. Automatic backup is the culprit. TURN IT OFF. I save anyway, and I suspect most of you save constantly as I do, most of the time unconsciously. It is not necessary for the automatic backup if you condition yourself to save all the time. When you go to restore, automobile except wants to crash this party during the party. Auto save every five minutes that means crash will be available soon. This especially happens when you use things like auto levels and shadow in light to pull up some Sun videos and you have the temporal smoothing detect way upward, with stage and automatic backup is just that you are going to make. DOH! It crashed again. I saw it will automatically record and I was just clicking an effect for my cuts just before turning back to make effect. Automatic backup just wants in the way of production.

  No more accidents because I close auto reduction.

  I had an i7 hexcore, 24 GB of ram, win 7, ASUS ROG RADR as my boot PC, 2 X 4 to drive 7200 RPM SATA III RAID0.

  I will be rebuilding my hackintosh with two 750 GB Samsung SSD RAID0 SATAIII EVO as boot drive and I think the same thing will happen with auto backup. Just turn it off and learn how to save on a regular basis. I have no idea why, I even use auto backup since I save almost all the time. (I'm brooding?) I was a bit paranoid, opting to save right after a record until I figured this out. I was going to clear the preview files and make them again, and then I realized, AutoSave is not necessary.

  If the first plant again regularly, I guess I'll be wrong but since I turned off auto save. no crashes.

  Also, FYI. Windows sucks and you better stop the updates and I finish a little annoying program which will choke first, AE and anything CPU and memory intensive. It is called "Trusted Installer". What to do after the updates. This computer stifles rarely and Yes, it was stuffy big time today. Windows will appear eventually your settings to download and install updates you don't want to, since they do it and you will have to cut them again. Can I change on either but Windows has some issues with hiccups over the playback head. I turned off all the antivirus/antispyware. This hiccups never goes away. I leave also all drives on because that Dreamweaver crashes all the time if you do not have a custom power profile. I have a little less total 17TB. I am now air conditioned myself to change the options for "diet" when I'm done for the day for if I have not, I will shorten the life expectancy of my hard drives nice.

  Adobe, this is the second program send me problems to the point that it costs me power time and serious brain. I had the brain power to spare, but I would rather put my job playing in games like this. For now, I work around your bugs. Everyone, stop automatic backup and learn to save, save, save even in your sleep. I will dream about the recording of tonight. I'll post the accident report but it's almost 05:00, and I would have done a few hours ago.

  I hope this helps.

• Adobe first Pro CC crashes after update

  I have read similar discussions of crash during launch with Premiere Pro (cloud), but I've exhausted all the suggestions. Works on a Mac, I have downloaded the latest update, rebooted the machine, disconnected Adobe Cloud, recorded in Adobe Cloud, checked my read/write permissions in the (good) library, and restarted again. It seems that first will launch and will watch the window of loading on the screen, but it crashes. Adobe Photoshop and Lightroom start without problems. Any suggestions?

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Adobe Premiere Pro CC Crash at startup - no error Message

  Hey all, new Adobe software user here. My Adobe Premiere crashes and I don't know why. I have included a video below with my system specs and the problem as it happens in real-time. One thing I forgot to mention in the video, it's on the creative control panel cloud, everything is updated. I hope you guys can help me once you see the video.

  Just in case anyone else gets on this issue and can not solve, I finally got to work. It turns out that it was a problem with the activation of my products. I called adobe, they took control of my pc and sort the configuration files that had to be sorted and voila, it works.

• First Pro CC crashes on startup after UPDATE.

  The title says it all... it was working fine before the update.

  Now it just hangs and I can't get into the program.

  The points of crash report to plugins S.redgiant causing the accident. See this thread: http://forums.adobe.com/message/5795495#5795495.

  Moreover, in the future, please do not post the complete crash report.

• After effects CC accident leads to first Pro CC Crash

  Hello

  Major panic goes here...

  I was in the middle of a montage using first Pro CC 2015 and has decided to use After Effects to stabilize a clip... Still fails to load (crashes on loading MediaCore) and this in turn freezes first.  I use the Task Manager to close the two apps, then try to run that Premiere Pro but keeps locks even begin to load the usual elements that tend to see ((ExporterAVI, etc.))

  Tried to uninstall first using cloud creative but that no longer works!  He insisted I had the first running, but it was not...  THAT makes wonder if this was the cause behind it does not quite...  In any case, I've used the cleanup tool to remove the first and am currently download first Pro CC of the Cloud...

  While I hope it will work, is there a history of this debacle over there among the other sick CC?

  I'm running a Windows PC with 10 because the OS...

  See you soon

  Steve

  Please check if this helps First Pro CC Crash at startup

  Adobe Premiere Pro CC 2015 crashing in the fix for windows 10 - YouTube

  or you can contact our support for him is resolved.

  https://helpx.Adobe.com/support.html#/top_products

  Concerning

  Stéphane

• Adobe first cc pro still crashes at startup

  Adobe first cc pro still crashes at startup

  Hi cc6585,

  Please update the drivers for your video display card.

  This clears up the question for most users.

  Thank you, Kevin

• Today, update Adobe first Pro CC 2015.1 and it hangs at startup

  Today, with the Adobe first Pro CC 2015.1 (via CC) update, I can't start the body, it immediately crashes with this error signature:

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 9.1.0.174

  Application timestamp: 564dce25

  Fault Module name: DNxHR.dll

  Fault Module Version: 2.1.0.9

  Timestamp of Module error: 55352343

  Exception code: c000001d

  Exception offset: 000000000000f4c9

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: b14f

  More information 2: b14f0bb255ff1fda75b2218f14e23e1b

  3 more information: 1a8d

  Additional information 4: 1a8d695bd80513a1d5d2f39f3606178d

  I've desinstalled Premiere Pro, then reinstalled with exactly the same result: failed to start application!

  I have Windows 7 (64-bit) SP1

  Graphics card: Asus Nvidia GEforce GT730 2 GB

  Before the update, body works very well and now cannot start the application.

  Help, please!

  Hi Nic,

  For a fix, update for first Pro CC 2015 (9.2).

  Thank you

  Kevin

• Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi Sheila,

  Try this:

  Before you import your files, go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews. Then import your files.

  I would like to know if it works.

  Thank you

  Regalo