Flash CS6 acting strange when exporting in .mov

First problem: reached the end of an animation, and after clicking on test movie, only she launched a small empty box instead of the movie. It has even exported .swf file, but I can't test it on flash. Then, it would not be exported as a .mov to all, with the error message "could not complete the operation due to an unknown error".

After the closing and opening again once, I could test in flash and even export in .mov. However on the first try it was about half the height for a well defined reason as 950 x 550 and on the second try, it's just white. After having tried to export it again, it works, but still half the height and crushed.

By examining similar topics, I think that is something in the library may be corrupted, however I deleted everything I imported since it stopped working and that made no difference. Is it possible to find the updated files tapped to be sure? Or is it something else, I'm completely missing?

Sorry for the late reply, but it's fixed! This time, I choose 'keep the proportions' with mailbox and it was quite good. But thanks for the help!

Tags: Adobe Animate

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