Flashing intermittent volume icon and the erratic mouse pointer.

I have a problem with intermittent flashing volume icon, when this happens, the volume icon is maximized and apears on the screen at the same time it is found in the taskbar. The volume icon will then quickly flash and cycle between silent and this causes the volume to sizzle even if no audio signal is coming through the speakers. At the same time as this, I often get a pointing device erratic which cannot be controlled and moves all around the screen if I try to move it.

Now for the strange bit. The volume control buttons do not allow the volume to be cut or modified when all this is happening, however if I hold my finger on the volume upwards or downwards, or the mute button this totall recuse the erratic pointer that I can then use again.

This problem is intermittent and random. I did a complete system restore and it still occurs. I noticed one thing, it is that keys icon flashing if sytem is working hard. Howvere, sometimes it happens at all.

I did sacans full of viruses and malware, but as I said it is still present after a full restore of the system. Im guessing it may be a hardware failure or a short circuit so probarbly will bring to a grumpy, but it would be good to have an idea of what it might be before hand so I do not be fooled.

IM on windows xp pro on a Dell latitude D820 almost three years but otherwise a fine computer

Thank you

Interzona

Hi Interzona,

1. did you of recent changes on the computer?

2 when was the last time it was working fine?

3. do you have security software installed on the computer?

It is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you put the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

Tags: Windows

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