folio13 Touchpad crashed

System: Windows 7 home 64-bit

Problem: After installing the drivers updated on HP site, the touchpad is not working.

Action: remove the synaptics driver and reinstall the synaptics touchpad driver 55665.exe sp. While trying to installit, I received the message: "this program could not have installed correctly". I repeated the procedure without success.

What could be a solution?

Hi John,.

Welcome to the HP Forum.

If you are satisfied with the version of the driver that you downloaded, and then follow these steps to relax things in working order.

Be aware: this method of reset does NOT erase or change your data.  The Hard Reset simply erases the memory for the drivers and software are read from charge in the operating system installed.

Perform the Hard Reset .  Start the computer and connect

===========================================================================================

The following driver is newer than the one that you just installed.

  • Download and do not install this driver:

Synaptics TouchPad Driver V16.0.5.1 sp57302

  • Remove the driver you have installed using this program: Fixit
  • Restart the computer and log in.  A driver can install, let that happen.
  • Install the downloaded driver.
  • Restart the computer and log in.

Tags: Notebooks

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    --------------------------------------------

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    ************************************************** ************************************************
    ULi PCI to USB Enhanced Host Controller Driver V1.72 for Windows 98 SE, Windows ME, Windows 2000 and Windows XP
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    ----------------
    INTRODUCTION
    ----------------

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    -------------------------
    CONTENTS OF THIS DOCUMENT
    -------------------------

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    ------------------------------
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    -----------------------------------
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