Fonts and synchronization of files does not
First of all, I would like to say that it is absolutely absurd that people there 44 in front of me in the chat and then they tell me to call and then I find the waiting time is 2 hours. I'm starting to hate Adobe Customer Service just as much as I hate Verizon service customer. Very delicate and shady.
But a little over a month ago, my sync of fonts and creative cloud file suddenly stopped working. I uninstalled resinstalled several times, even using the cleaning tool Adobe with the help of two separated different customer service REPS, I can't count how many times we uninstalled and reinstalled nothing doesn't. But it still does not. They came back later and said that Adobe is aware of the problem and working on a fix and will have it solved soon. N ° it has been a month. And I can't sync my files as they need to be synchronized. This is beyond frustrating. Help, please! What is this, never anything else:
Hi Mark,
Please try the following steps:
Clean the user cached connection information:
Delete the file opm.db.
- Close the creative cloud application.
- Navigate to the OOBE folder.
Windows: [System drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE - Delete the file opm.db.
- Launch the creative cloud.
I hope this helps.
Please tell em if it worked.
Kind regards
Sumit Singh
Tags: Adobe
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