Synchronization of files does not illuminate

I have been using Creative cloud for more than a year. Earlier, I am using the file synchronization option. In the program menu CC bar, File Sync not illuminate. I click on the option button in the preferences, and I tried to hit the Start Sync"" button. Or he never turns on. Suggestions?

Hi Colin,

Please, try the following:

MAC

1 leave the creative Cloud desktop application.

2. in the Terminal, copy and paste this command:

RM ~/Library/Application\ Support/Adobe/CoreSync/options.tix

3. start the creative Cloud desktop application and start the synchronization.

WINDOWS

1 leave the creative Cloud desktop application.

2. open the start menu, type "cmd" in the search box, and then enter to start a command prompt.

3 copy and paste this command at the command prompt:

del %APPDATA%\Adobe\CoreSync\options.tix

4. start the creative Cloud desktop application and start the synchronization.

Tags: Adobe

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