For each connector where I can use BMC Remedy?

Friends,
Could you help me to find the differences between BMC Remedy Connector
-BMC Remedy Ticket Management
-BMC Remedy user management

For each connector where I can use it?


Thank you

An easy!

Management of Ticket BMC Remedy: I hope you are aware that means product BMC of ticketing. In simple terms, it is a query interface which allows yo to create tickets (requests) for anything. If your traditional application interface is BMC ticketing for all target systems and you want to continue to keep the query pattern as even for targets that can be connected to IOM for the direct supply and this connector allows you to create a similar ticket BMC using the interface of the IOM. Examples could be physical access phone card IDENTITY etc.

BMC Remedy User Management: now I said BMS is a request se management fees, so there all workflows created in itself. So when you have the workflow, we'll also users to fall in some parts of the workflow approval and action. These users are managed via this connector.

Thank you
SRS

Tags: Fusion Middleware

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