I have CC for teams (at work) I can use my connection on my other computer
Thus, my work has CC for teams and it works very well on my work computer, but they just gave me a second computer and when I connect and install CC on the other, it allows me only to start a trial, or to insert a license key.
What do need me for this? I need a license key for the it Department to use it on my other computer? Why my ID Adobe does?
Hi chrismobileiron,
Please see the article: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Kind regards
Romit Sinha
Tags: Adobe
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As stated above, what is the problem?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
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* beep *.
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