for example to start multiple windows open in windows Explorer opens without my control panel and clicking on

Toshiba laptop it has windows 7. Windows explore pages like control panel of the charges. How to fix this?

Hi James,

Thanks for posting your question in the Microsoft community

I understand from the description of the issue, several windows open in Windows Explorer. I'll be happy to help you on this question.

You did changes to the computer before the show?

This problem may occur because of virus or a third-party program causing the problem.

Method 1: I suggest you perform the clean boot and check if the problem persists.

How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8
http://support.Microsoft.com/kb/929135

Note: Follow How to reset the computer to start as usual after a clean boot troubleshooting article KB929135 to reset the computer in normal mode.

Method 2: I also suggest to run virus scan online by using the Microsoft safety scanner.

Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: when you perform online virus scanyou will lose some data which are affected by the virus. Microsoft is not responsible for the loss of this data.

After trying the steps above suggested, giving us the results. If you are able to solve the problem. or know us additional troubleshooting results.

Tags: Windows

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