"WINDOWS EXPLORER has STOPPED WORKING" error every time I try to open things like 'Control Panel' and any other file of windows.

This happens when I try to open any file from windows Explorer. It began to happen yesterday after my mother has finished using the computer. I think she did something (a click on something online somewhere) and may have introduced a virus into the computer. We have only a very minimal virus protection so I see not what is a great possibility. When I came home there was some files randomly on the desktop and I went to "My computer" right now (with difficulty) and removed all the new things, she got on the computer, that she doesn't want to download (which means they came when she clicks on something somewhere online). I thought I had fixed it but now I can't even open 'my computer' because of this error. Help, please

Loading Windows in Safe Mode and check if the problem is here. You can use the system restore as well. You can also use this program and disable Windows Explorer extensions that were not Microsoft.

Tags: Windows

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    ----------------------------------------------------

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

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    Please help people, I'm going nuts without a desk job.

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    Hi, Eric D1979,.

    Glad that you've found the malware but it would be very wise to check further as there is no program can
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    It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
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    Choice of PCmag editor - Prevx-
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    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

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    --------------------------------------------------------

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