Forgotten password of the Windows 7 computer.

Original title: Incorrect password.

My elderly parents put in place a password on their login that they can't remember.  They have Windows 7 and I don't know how to change the password, so they can reset it.  Any suggestions?

Try this:

  1. Start the computer with your CD to repair Windows.
  2. Select "Repair Mode".
  3. To set Windows to a point before you changed the password, use "System Restore".
  4. Sign in with your old password.
  5. Plan ahead a little and create, test and document an alternative admin account, same as you have a spare emergency House key.

Tags: Windows

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