Found on the back of the computer, product key but it shows invalid product key

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• user belongs to a domain and user does not belong to the local administrator or power users groups, or any custom group and the user is not part of the domain administrators group, but user show that it is admin

  WinXP
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  Hi elena_ad,

  Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the public on the TechNet site. Please post your question in the below link:

  http://social.technet.Microsoft.com/forums/en/winserverManagement/threads

• My HP C6150 all-in-One will not print. The printer icon appears, but it shows 0 pending work.

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• I have the product key on the back of my computer toshiba laptop but still get a message that windows 7 is not genuine, what can I do?

  My son bought this laptop Toshiba Satellite with windows 7 ultimate and gave our grandchildren for Christmas two years ago. They never used so it brought and I got from my son. On startup, I get a message that windows is not genuine. I've repeatedly tried to activate with the product key on the label of MS on the back of the computer laptop, but message still there. I noticed the first time I tried to enter the product key, there was a different product key in the input fields. I have entered the correct product key but message still there.
  Can someone please help?  Thank you for your time.

  Hello

  I would say allowing you to run the Microsoft Genuine Diagnostics tool then copy and paste the results into an answer here for further analysis:

  http://go.Microsoft.com/fwlink/?LinkId=52012

  Also I suggest you to check your product key and report to Microsoft about the issue.

  Check out the following link to report to Microsoft.

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• Built in webcam not found on the computer.

  Hi, back for a while that I had to have it replaced my computer screen. After that it has been replaced, my webcam not working not. He said that there is no webcam. Before that the screen had to be replaced, it works beautifully. What could be the problem and how to fix this? Thank you for your help.

  Hi Randalynf,

  Please answer a few questions to refine the question.

  1. What is the brand and model of the computer?

  2. When you say "screen is replaced", hear you screen has replaced for a new one? What was the exact problem with the monitor?

  3. what happens when you try to access with the Webcam software that came with the computer?

  This problem normally occurs when there is no problem with the driver for the Webcam device software.

  I suggest you follow the steps below to see if that helps.

  Method 1:
  

  Step 1: Find material webcam

  Take a quick moment to visually inspect the top of the screen of your computer. Look closely, you should see a small lens at the top in the Center, if your computer is equipped with a webcam. Some models do not come with a webcam and the area where the webcam would normally be resident is replaced by a small plastic cap.
  Often, there are small holes near the top center of your screen. These holes are for the microphone or other sensors and do not contain any webcam.
  • If your computer lacks a built-in webcam, you must use an external USB webcam.
  • If your computer is equipped with a built-in webcam and you can't use it, go to step 2

  Step 2: Find and use the Webcam software that came with your computer

  Try to access the webcam that is preinstalled on your computer.

  If you can't find and open the webcam for your computer software, then go to the next step.
  If you have found the software of the webcam and it opens and you see a picture, then finished. Your webcam works.
  If you found webcam software and it opens, but you can't see the video in the main display window, restart the computer and try again.
  If the problem persists, use the troubleshooting section "video does not appear in the webcam software.
  Method 2:
  
  If you are able to find the Webcam on your screen and you cannot view the video using the software installed, you may need to update the Webcam drivers for more later.
  Read the sections "If you have problems with your webcam' in the article and check the results.»
  • Help app and webcams camera
  • http://Windows.Microsoft.com/en-AU/Windows-8/camera-app-FAQ

  Hope this information helps. Response with status so that we can help you.

• USB flash drive has not not found on the computer

  Original title: Flash Drive operations

  They gave me a flash driver allows to display certain information, I put it in my USB Port, it lights up, but nothing appears on my screen to indicate what he. I went to the computer, but do not see

  any removable device for a flash drive option. How to open this to display information on the USB

  Hello

  1 have USB flash or external drives readers have worked on your computer?
  2. what operating system is installed on your computer?
  
  Method 1:
  You try to run the Fixit.
  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  If you are using Windows 7, you can follow the methods mentioned below.
  Method 2:
  Run the troubleshooter of material and check what is happening.
  Open the hardware and devices Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

   
  Method 3:
  You can check under diskmgmt.msc, whether or not the USB received a drive letter. If not, then try to assign one and check. Follow the steps.
  (a) open computer management by clicking the Start button, clickControl Panel, clicking system and security, clickingAdministrative Tools, and then double-click computer management. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (b) in the left pane, click disk management.

  (c) if the flash drive recognized in disk management and if there is no drive letter assigned, I suggest that you do a right click on the drive and assign a drive letter.

  (d) click the drive to change and then click change drive letter and paths.

  Do one of the following for the assisgn drive letter.

  • For letter an if it has not already received, clickAdd, click the letter you want to use and then click OK.
  • To change a drive letter, click change, clickassign the following drive letter, click the letter you want to use, and then clickOK.
  • To remove a drive letter, click Remove, and then clickYes to confirm that you want to remove.

  Check this link for more information:

  http://Windows.Microsoft.com/en-us/Windows7/change-add-or-remove-a-drive-letter

  Method 4:
  You can also check in the Manager of device if the device is in the list.
  a. connect the device to the computer.
  b. to open Device Manager, type devmgmt.msc in the start search box and hitEnter.
  c. check if the device drive is listed.
  d. in Device Manager, expand the device listed in the device list.
  e. If the device is listed, right click on it > click Properties.
  f. in general, look under device status for the message. After back if there is no error message.
  See also:
  http://Windows.Microsoft.com/en-us/Windows7/install-a-USB-device
  
  Method 5:
  As all devices have same also have USB device associated drivers. Appropriate sometimes drivers not detected after initial installation so reinstalling the drivers can fix the problems.
  
  You can check after uninstalling and reinstalling USB drivers if you are able to connect. You can disconnect all USB devices and then perform the following steps:
  (a) click Start and then click Control Panel.
  (b) click System and Maintenance, click System, and then click Device Manager.
  Note: If the control panel is in Classic view, double-click System, and then click Device Manager.
  If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
  (c) in Device Manager, double-click to expand the "USB Bus controllers", right click on the controller host, click "Uninstall" and click "OK".
  Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.
  (d) repeat step 2 to uninstall all items under 'USB Bus controllers'.
  Then, restart your computer and Windows 7 will automatically reinstall all USB controllers.
  If you are still having the same problem then you can check the device USB drivers updated using windows update. See the following link for assistance.
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  If the edge of the question persists I'll ask allows you to check the chipset driver updates you find on the manufacturer's website. The chipset drivers normally integrate USB controller drivers as well.

  I hope this helps.

• Downloas file with firefox logo cannot be found in the computer and cannot be used for attachment to e-mail

  I have a "downloads" folder in my documents where all down loaded files are stored. Top down loaded new Firefox browser, it has built its own 'downloads'-in the program. All my downloads I receive mail electronic to the low loading in the "downloads" but when I want the attachment sent to my friends I can not excess of this 'downloads' folder of my email address but the one I've always used before the update to Firefox. How can I access it from Firefox ' downloads so I can attached to my emails? Thank you

  This has happened

  Each time Firefox opened

  Is loaded into the computer new update

  First of all, whenever the file is uploaded in Firefox, you can open the folder it's from the downloads window (see "Open the file folder" Management downloads). In this window, you can see its location.

  To restore the download location for downloads in My Documents, you can change it in the settings or reset the download folder.

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• Satellite A350 - Microphone not found on the computer

  I recently got the computer and functioning perfectly, except the microphone does not work.
  I checked the drivers, and I have 1 thing that says that we don't know. I looked at the list of drivers on the Toshiba site, and I don't see what it would be.

  Any ideas?

  Sorry, but if you use the notebook with unknown device to factory settings can not be there.
  Recovery image contains all the necessary drivers and by default the mic settings should work fine.

  How you tested the mic feature?
  By the way: what Satellite A350 exactly do you have? (A350-xxx)

• Bluetooth is not found on the computer.

  I have a Kinivo bluetooth dongle (BTD-400 Bluetooth 4.0 USB adjust) and a Microsoft Bluetooth Mobile Keyboard 5000. Currencies are matched, this morning and works very well. The battery is dead on the keyboard. I replaced the.

  Since the replacement of the batteries on the keyboard, bluetooth on the computer system cannot discover the keyboard.

  I paired the keyboard to other bluetooth devices I own, so I don't think that's the problem.

  I uninstalled the bluetooth driver and reinstalled.

  The keyboard is in discovery mode. I right click on the bottom right of my screen bluetooth icon and click on 'add a device '. He said that it is "searching for legacy...» Make sure that your device is discoverable. "but nothing happens.

  Any suggestions?

  Hello Andrew,.

  Thanks for posting your question on the forum of the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  What is the brand and model of your computer?

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run the hardware and devices Troubleshooter and check.
  Reference:
  Open the hardware and devices Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  If this does not help, then use method 2.

  Method 2:
  Please use the suggestions provided in this Microsoft article knowledge based and check.
  Reference:
  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

  Additional information:
  Connect a Bluetooth device that are neither require a TRANSCEIVER
  http://support.Microsoft.com/kb/952818

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• After you have reinstalled Windows XP, I am unable to connect to the internet. Tried to fix the computer with Norton but then decided to re - install.

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  Steve,

  I think that you better install the drivers. I found your other post. Visit the computer manufacturer.
  Cheers! ~

• videos transferred from mobile phone to the computer, have video but no sound

  I transferred the videos on my mobile phone to my computer via my CD san, I have great videos but absolutely no noise... and yet I have all other sounds on my computer and videos work very well on my cell phone...

  Hello

  Welcome to the community forums of Microsoft and thanks for posting the question.

  1. What is the file format of the files that you transferred?

  2 have you ever try to play videos on a different drive?

  3 you meet problems during playback of video files in Windows Media Player?

  4. do you have the codecs installed on the computer?

  A codec is a software to compress or decompress a digital media file, such as a song or a video. Windows Media Player and other programs use codecs to play and create digital media files.

  A codec can consist of two components: an encoder and a decoder. The encoder performs the compression function (coding) and the decoder performs the decompression function (decoding).

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  You can search your favorite engine and download and install the codec that is compatible with the operating system.

  Note:  This response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

  Hope this information helps. Please reply with the status so that we can help you.

• When I leave the "sleep mode", the computer comes alive, but do not display.

  I have to turn off the computer and then go back to get a picture.   The necessary restart is very annoying.   As happens every time.  I use Windows 7.

  Moved from Feedback Forum to performance and Maintenance Forum

  Hi, Twollip,

  See more-

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• my sound lights when the computer is started, but then stops someone can help me?

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  Maybe this article would provide a few ideas:

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• The power of the computer is on, but it does not start

  After that I did memory ram change the computer won't start

  In this case, remove and replace the RAM that you modified.

  http://www.crucial.com/

  As soon as he is running again, use the Scanner from the link above to identify good RAM to install.

  See you soon.

  Mick Murphy - Microsoft partner