Fraudulent calls of Windows?

I just got a call from a person very alien pretending to be Microsoft Windows technicians who called to report that they were receiving virus alerts that came from our computer (it was apparently sends these signals). When I explained that we have 3 computers at home, they said that the 3 will be tested. I asked them to check their Microsoft identity and received a long confirmation #... When I still didn't believe, him, a man came on claiming to be the "Chief technician" for the best background, I could hear the voices of many others these calls (like a call centre).

They told me to go online and they told me how to solve this problem.  I was very skeptical, refused to "aid" and hung up the phone.  Called right back, insisting that it was a pressing issue that had to be fixed and that I should follow their instructions... once again, I got hooked upward.

I suspect that this is a dangerous scam and would like to your comments.

Hello

Yes, it's a SCAM!

Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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