I got a phone call from 'windows', saying that something was wrong with my computer. SCAM? The next time I uped PC there is something bad--much more slowly, etc..

Similar Questions

• Phone call from Windows saying I had many junk files - is it a scam?

  I have Windows Vista HP on my laptop.  Last night, I received a phone call from someone who said he was from Windows & my computer is slow because I had so many unnecessary files.  I was skeptical, but he did as he asked, via start > computer > etc, then typed in 'unwanted Prefetch"as indicated by him who brought up a list of files, which many have been marked! Error.  He kept saying: ' Oh my God ' when I told him this topic, but that Windows could help solve this & not to worry.  Guests were about to happen, so I asked if I could remind him.  Wasn't the answer, but he was going to call again on Monday night.  "Are you in India?", I asked.  "No, Oxfordshire, but I'm of the India.".   I again asked her name/number - he said Sam Hoggard and began to give me the - 5210-01865 - number when my phone battery ran out and cut the call.

  I can't find that any info on this situation from the web, so my question is - is this likely to be a real call?  Windows are proactively calls users?

  Hello hklovejoy,

  Thank you for posting and this bring to our attention.  I can assure you that Microsoft DO NOT contact customers by phone this way.  The engineers of the technical support of Microsoft with customers by phone, only time is if the client contacts the help desk first and asks that we call them.  It looks like the command he had run just listed files but just to be on the safe side I am you provide a link to a post in our security and our Forum of privacy that deals to get rid of spyware or malicious software.  I highly recommend that you read and follow the instructions in the Microsoft MVPs.  The scans are free and I invite you to run all 3 they recommend.  Here is the link to this post:

  How to get rid of Spyware/Malware

  Let us know what are the scans.  If they detect viruses or software malware and you need assistance with remove them if please post a reply and let us know.  Make sure that you include the name of the detected virus/malware, error messages Word for word on the screen that you get, and a description of any behaviour of Bazaar that you noted with your computer.

  Keep us informed and, obviously, if this character happens to you call back do not respect its instructions!

  Thank you

  Jack

  Jack
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Call to access the computer, recently received a phone call from someone saying that my computer has a virus online damage the hard drive.

  Recently received a phone call from a person saying that my computer has a virus online damage the hard drive.  They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it.  Is this a new type of fraud that goes around?

  It is not a new type of fraud, but it IS a scam.  MS does not give that kind of information, and they do not call users.

• Alleged phone call from Microsoft saying that I had a lot of mistakes on pc

  I was contacted by someone who said he worked for a group on behalf of Microsoft.  He said he had information, based on the responses I got problems I had met, my computer was about to crash and that he wanted to avoid that.  He asked that I hold down the key of Microsoft and the 'r' key who brought up a window 'run '.  Then he asked me enter a few letters.  At this point, I said that I want to talk to a member of the staff of Microsoft.  He said to do and hung up.  Was it a legitimate appeal involving Microsoft?

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam or phishing attempt! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!

• I just got a phone call from a guy who said he was a member of the tech teaml windows

  I just got a phone call from a guy who told me he was technical team of windows and someone had attempted to enter into my calculation, I told her that I don't have a computer, then he asked if I had a laptop that I don't have so I told him that. I asked how he had got hold of my phone number and he said they had the info. I wanted to take this more then I asked what was wrong and he said that if I turned on my computer that he would go through it with me. I didn't believe him, but what to do? Needless to say that I hung up on him, but as I am not very computer savvy so I'm a little worried. Can anyone help please. Thank you

  It is a SCAM, you did the right thing hang up on him. He just wanted your information so he could use it for illegal purposes.

• I just got a phone call from a man claiming to be a tech windows

  I just got a phone call from a man claiming to be a tech of windows. He told me that he had to call me because of the high number of junk that has been downloaded and my windows updates. Is this for real?

  Hello Angiee57,

  As usual, this is another scam.

  Unless you have a support contract prepaid or you raise a support ticket with Microsoft, no Microsoft will call you about the problems with your PC.

  All these crooks are trying to do is access your PC so they can steal your personal data, which is bank details etc. Under no circumstances should allow you remote access to your PC.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I just got a phone call from a company who said they demanded on behalf of Windows

  Original title: "I JUST HAD a CALL BY a GENTLEMAN WHO LOOKED THE ACCOUNT THEN TYPE ' EVENT .

  I just got a phone call from a company stating that they were working on behalf of Windows he asked me to turn on then press control and 'R' together - when the dialog box open to type in "EVENTS", I put the phone down - I don't want to be rude, but is this real society - I was unable to call the John company

  Hello John

  Without that society is not authentic. It's all part of a scam to gain access to your pc and steal your personal data.

  Unless you have a pre-paid with Microsoft, support contract they (Microsoft) will never contact you for problems on your PC.

  You did the right thing by hanging up on them. If that happens again, just ignore them.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I got a phone call from someone who says that my computer is downloaded illegally by someone else, is it a scam?

  I got a phone call from a person in India who says that my computer is downloaded illegally by someone else. I don't know if I should trust him because he wants to me exactly what he said while I'm on the computer

  * original title - a particular phone calls *.

  Thank you very much I am so happy that I said no.

  Hello

  You are welcome

  Certainly, they may seem convincing well!

• I got a phone call from a person claiming to be from the care team of the windows service how they got my number

  I got a phone call from a person claiming to be from the care team of the windows service how they got my number and I took his number, I think it's fake

  Hello

  There are telephone directories, etc., etc.

  It's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• I just got a phone call from a Jamie Johnston, of the UKcomputers.

  I just got a phone call from a Jamie Johnston, the UKcomputers saying that he has been advised by Microsoft that I have a virus in my PC and they know error messages that are sent from my PC it asked me to connect to my PC. I've been suspicious!  Does anyone know if it is authentic or not?

  I just got a phone call from a Jamie Johnston, the UKcomputers saying that he has been advised by Microsoft that I have a virus in my PC and they know error messages that are sent from my PC it asked me to connect to my PC. I've been suspicious!  Does anyone know if it is authentic or not?

  This is a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Identity theft? Steal the passwords?), and I highly recommend that you do the two following:

  1 reinstall Windows properly

  2. change all your passwords, especially those of the financial institutions and online stores.

• Phone call from windows

  I just got a phone call from someone who says that they come from Windows.  They said they received reports of a threat to security for my computer.  Does make sense that Windows would call me?

  It's a scam.

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

• Have I been scammed? -Received a call from Windows saying pirates were trying to get access to my computer

  I just got a call from windows saying pirates were trying to get access to my computer and asked me to go to the run menu and type eventvwr and go to security and count the red Xs and yellow triangles, after that I said I was under 18, they told me to wait for their phone call.  They also said that they were in England in the Department in charge of piracy (not the exact words), I was wondering if it was a scam because (don't not to sound racists but) they sounded to the East Indies and I read on some other getting calls of the people of the East Indies and it didn't sound like a normal call center because there was a lot of noise in the background it all seemed a bit suspicious to me.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I got a phone call from a person

  I got a phone call from someone posing as a microsoft person saying that I have viruses on my computer... is - this legitimate?

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Phone call from Windows Support is authentic?

  I just got a phone call from a man named Philippe de Windows Support. He said that he was receiving reports of errors in my windows and asked me to check Computer Management Applications to find errors. He asked me to remove these errors. I could not remove so he said: if I went to a Web site that he could delete them for me. I refused to let him to the computer via the code and said that I would like to remind him. His number was 02032865123, he said, that it has been supported Windows. He had an Indian accent. It is a call?
  It's my son e-mail account, but it will transmit to me.

  This is HOAX and FAKE for sure. Microsoft will never contact you unless call you them first and ask for help. Microsoft will never know which PC encourage error.

  I suggest you take a look at:

  http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

  You may report it to your local Department of fight against fraud.

• Phone calls from windows

  Someone at - he be getting calls from people saying that they are with windows and you click on the Start button and follow their instructions they need or you will lose all computer and all your data?

  The game, October 30, 2014 17:38:03 + 0000, jennifer.gilbert49 wrote:

  Someone at - he be getting calls from people saying that they are with windows and you click on the Start button and follow their instructions they need or you will lose all computer and all your data?

  Yes.
  It's a scam and with all the names and phone numbers, one who has
  become very frequent lately. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
  and
  http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/
  and
  http://www.howtogeek.com/180514/the-%E2%80%9ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, who knows what they were doing or where
  What confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. after reinstallation of Windows, change all your passwords.
  especially one of the banks or other financial sites.