Fresh paint - can not paint, don't move the canvas. FRUSTRATING!
Hello
This has happened for a while now. I used to be able to open the fresh paint and draw as usual, but now every time I use the touch screen to draw or use the left button of the mouse, he simply dragged the canvas autour instead of fixing the paint. I have try all kinds of combinations, change the brushes, etc, but nothing works. Any suggestions? I restarted the app and restarting the computer and uninstall/reinstall the application.
Help!
Jonathan
Hi Jonathan,.
Thanks for posting your question in the Microsoft Community forums.
I'm sorry to know that you are facing problems with fresh paint and I understand how frustrating it can be. Let me try and help you with the issue that you are facing.
1. did you run the troubleshooter Apps?
2. do you have an another user account on this PC? If so, have you tested the issue on the other user account?
Try to run the utility of troubleshooting Apps. This tool can automatically identify and fix problems with the applications. If the problem persists, see the other steps mentioned in this article.
A problem of an application:
http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app
If you do not have a different user account, kindly, create and verify the result.
http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-8
Let us know if it helps. If the problem persists, we will be happy to help you further.
Tags: Windows
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