Frozen Hotmail
When I open Hotmail, Hotmail my screen is frozen, unable to do anything from there. I tried to turn it back on, closing etc still the same result. I can log in, but can't do anything about what happened. I can access Hotmail to iPhone and other computers without problem. All other pages work fine on this computer. I use windows 8. Help
For Google Chrome: simultaneously press CTRL + SHIFT + DELETE, and then click clear browsing data
* For Firefox: press CTRL + SHIFT + DELETE, and then click clean now
You have problems to access other accounts on the same computer?
Tags: Windows
Similar Questions
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Hello
I can receive emails on my account. But I can't open them? It has been like that for a few days. can you help me? My account doesn't let me do anything excpet newspaper which is very annoying! What's happening at the time of my emailaddresses * address email is removed from the privacy * and * address email is removed from the privacy * please help?
Thank you
Support for Hotmail accounts is available in the Windows Live Solution Center
http://windowslivehelp.com/solutions.aspx?CategoryID=e8e3f695-86EB-4940-ba53-6cfa5f568da2
FYI...
Take all support for Windows Live essential applications and Live Services (accounts of Hotmail for example) is managed by Windows Live Solution Center
Windows Live Solution Center FAQS
http://windowslivehelp.com/solution.aspx?SolutionID=e2b2292c-2F10-4C7E-8785-e1d898ece45d1. Windows Live Hotmail Support
Windows Live Solution Center for Hotmail
http://windowslivehelp.com/product.aspx?ProductID=1
Windows Live Hotmail Forums
http://windowslivehelp.com/forums.aspx?ProductID=1
Windows Live Hotmail Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=12. Windows Live ID Support
Windows Live ID portal home
http://windowslivehelp.com/product.aspx?ProductID=10
Windows Live ID Forums
http://windowslivehelp.com/forums.aspx?ProductID=10
Windows Live ID Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=10For 1 or 2...
If a solution is not available in the Forums/Solutions area, then click on 'Ask A Question '.
-requires sign on with your Windows Live ID, registration and creation of a username
-Live ID username is * not * visible to the public.. .Winston
msft mvp mail
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my pc is old, computer new mobile, firefox is my preference... everything goes well on my pc...
last week, I could open my page of Inbox hotmail (firefox) on my laptop but the page seems to be frozen, e and files will not open... I also have the yahoo Inbox and it is very good
If I'm going to explore (I thought) everything works fine... I had firefox 5... that did not help
Hi I had something very similar happen to me after having just a new laptop. Same questions, I could connect and see the inbox but able to modify records, open emails or send new ones.
After all my frustration, I did these steps and oddly enough it worked... I don't know WHY it works now.
First, clear your Cache and delete all cookies. These two is located under "Tools" - "options" - "network (for the cache), then 'privacy (cookies).
Then go to your addon plugin. 'Tools' - 'Addons' - 'Plugins' disable all and try again to hotmail. If that works, start allowing addons one by one and keep checking.
This is supposed to find a conflict why do not open emails and this plugin is the culprit. But I have disabled all mine, then all the new activated and things worked very well. So I don't know. Computers are weird! I hope this helps.
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When I connect to Hotmail, I see my emails but cannot access that everything is frozen. A message then appears that direct does not and asks me to refresh. Windows looking for a solution and after a new wait everything is accessible. Very annoying, how to cure it?
Hi techcnophobe1,
Thank you for visiting the Microsoft answers community.
The question you have posted is bound using Windows Live and would be better suited in the Center of Windows Live Help solutions. Please visit this link to find a community that will support what ask you
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Windows Live Hotmail account has been frozen and I'm locked out.
Email account was hacked salvation and frozen. put in my number to receive a code and has not received a code. what I will not do.
original title: pirate hotmailAfter all the Hotmail issues in the appropriate forum found here:
http://windowslivehelp.com -
Hotmail frozen, accesses the Inbox, but nothing works.
Once in the Inbox on my computer that I can't remove, open or do anything. The iPhone still works for Hotmail.
View all Windows Live and Hotmail questions in the appropriate forum found here:
http://windowslivehelp.com/ -
12 Firefox will not now allow Hotmail work.
Having been using Firefox for a few years now and never had any problems with access to Hotmail. Recently updated to 12 of Firefox and initially it worked fine with Hotmail.
In the last days, Hotmail has become unusable. I can connect you as usual, but in the face of the normal display of my Inbox, nothing is usable. I can't open the visible mails when they are clicked on, nor can I access the other e-mail folders, including custom. In fact, the page is "frozen" - page buttons appear when you click on them, but the view remains the same, and nothing can be consulted. If I try to compose a new mail only the ' to:' and ' subject:' fields will accept entries, the message input area will not.
I disabled all add-ons, but it doesn't change anything. I also tried updating ZoneAlarm for Firefox settings and still no change.
I went to Hotmail using IE8 (I despise IE but I have to have it on the laptop to get the Windows updates - MS won't update using Firefox) that is installed on the same laptop... and my Hotmail so everything works normally! The problem must lie with Firefox 12... Surely?
check the plugins?
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My MSN Hotmail froze, used to always so often, now its has frozen and I can't do a thing with it, except log in and log out!
I use firefox as my browser, tried also to internet Explorer. any help would be appreciated!original title: my msn hotmail continues to freezeHello
1 have had any changes made on the computer before the show?
2. do you get an error message? If Yes, what is the full and exact error message?
3. what operating system is installed on the computer?
If you use Internet Explorer, I suggest you for the link and check if that helps:
The problems of access to webmail using Internet Explorer
http://support.Microsoft.com/kb/2483955
Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.
See also:
Firefox hangs in Hotmail.com
http://support.Mozilla.com/en-us/questions/766465
If you're still having problems with Windows Live Hotmail, I suggest you send your query in the link given for assistance.
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Hotmail and messenger does not
my hotmail said frozen account and msn messenger said check your account. I tried to change password, tried the other suggestions in the help also does not work, what do I do next?
HelloIf it's a hotmail issue, it would be better suited to the Windows Live community. Then I suggest you visit the link that will provide the best support.
http://www.windowslivehelp.com/product.aspx?ProductID=5 -
Hotmail froze both my actions and will not respond
HOTMAIL FROZE BOTH MY ACTS AND REFUSE TO CORRECT, OR TO ANSWER OR REACT NOW GOING ON 2 DAYS. I CAN'T DO AND NEED THE DATA IN ONE OF THEM. CAN NOT FIND SOMEONE TO ANSWER OR TALK OR WHO WILL ANSWER BY E-MAIL. NOTHING WORKS. WHAT TO DO. I WROTE HOTMAIL, MICROSOFT A COMPLAINT LETTER, BUT IT WILL TAKE A FEW WEEKS ALSO. I NEED MY DATA EARLIER. WHAT A CRAP SYSTEM, THEY HAVE TO MEET YOUR NEEDS. YOU CANNOT CONTACT SOMEONE AND WINDOWS LIVE HELP IS ALSO USELESS. ANGRY ANGRY CUSTOMER.
E-mail address is removed from the privacy *. HAD TO CREATE THIS NOTHING TO DO AT ALL. IT WORKS FOR NOW. TWO OTHERS STILL FROZEN AND CANNOT GET A RESOLUTION FOR.You get what you pay for.
Submit all Hotmail queries on the forum right here:
Windows Live Solution Center
http://windowslivehelp.com/ -
After you open the mail page nothing will work... work block flashes very quickly... showing what I would call a work disabled... situation and everything is frozen... After more .this late add msn press. I guess that it is connected after 15 years of no problem! help help help
Hi RobertPel,
1. did you of recent changes on the computer?
2. what browser you use to access hotmail?
Note: Try the procedure only if you use Internet explore below.
Method 1
Check if Add-ons installed on the Internet explore is the origin of the problem. I suggest that you open Internet Explore mode without modules and check if the problem persists.
(a) click the Start button, click all programs, and click Accessories
(b) click System Tools, click Internet Explorer (No Add-ons).
How the modules of the browser affect my computer?
http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-browser-add-ons-affect-my-computer
Method 2
If the previous step fails then try to reset the internet settings explore by default and check if it helps.
For more information, see the article.
How to reset Internet Explorer settings
http://support.Microsoft.com/kb/923737
Important: Reset Internet explore its default configuration. This step will disable also any add-ons, plug-ins or toolbars that are installed. Although this solution is fast, it also means that, if you want to use one of these modules in the future, they must be reinstalled.
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I can open my account but all e-mails are frozen, it won't let me open, delete, move, nothing.
It is said in the forum to change your password, I did. He also says to optimise my browser? I do not use internet explore.I now use Firefox due to Internet Explorer kept close (can not find this site... has stopped working... can not find connection internet (we use AT & T)... etc etc etc) and having more issues in addition to this
I started with Msn (I'm from the time of WebTV... then added my computer to the account as well) now, of course, it's "Hotmail".
I can OPEN my Inbox... but that's all... except for the use of other parts of Windows Live... who don't did me not have a good... BECAUSE NO ONE TOOK THE TROUBLE TO ANSWER! :{
Microsoft and Windows were once a good solid customer-service oriented company... That's happened? Of course, they don't seem to care about your customers now:{{class=fontblue}}
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I have problems to connect to Windows Live Mail on the Hotmail account.
Connection window Live Mail Hotmail problems
I have problems to connect to Windows Live Mail on the Hotmail account. I was wondering if anyone knows if this requires a paid subscription to Hotmail. Microsoft does not explain this.To configure the POP3/SMTP to Hotmail/MSN/Live.com access accounts in Windows Mail, use these settings:Make sure that all of your settings agree thereby. If you get an error message, do a right click on your error message, copy, then paste it into an answer here. We cannot do a lot of troubleshooting without the full error message.To give you a little history, Windows Mail does not support the HTTP messaging, which for a long time was the only authorized method of access for free Hotmail accounts. In addition, given that the development of Windows Mail was frozen in July 2006, there no knowledge that Microsoft has enabled POP access for free Hotmail/Live/MSN accounts in February 2009. Therefore, the Windows Mail Account Setup Wizard is hardcoded to reject the Hotmail and MSN addresses. To work around this limitation, when you enter your Hotmail/MSN email address, initially, use a fake domain, such as * address email is removed from the privacy *. After the account setup is complete, you can go back into the settings and correct your email address.Gary van, Microsoft MVP (Mail)
------------------------------------------------------"Joe Hartoe" has written in the new message: * e-mail address is removed from the privacy... *This is the mail of the window, it has been upgraded to manage Hotmail. The error code indicates "connect to the mobile information server end." I came across this problem with Outlook Express similar years when Microsoft decided that Outlook cannot access Hotmail accounts on subscription. Email client has no connection to Google problem. Thank youGary van, Microsoft MVP (Mail)
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incorrect unread number in hotmail
My wife and I use Windows Live Hotmail, on VISTA 32-bit, but on different computers (she has Internet Explorer version 9.0.2). His Hotmail, the number of e-mails "unread" came to 121 while we were on vacation - then remained at 121, after we came back and she had read all his emails. Currently, when each new email arrives, it simply adds 1 number of 121frozen, and when these new emails are read, the total 'no read' backup down the 'frozen' number of 121. I tried his Hotmail on my computer, it does the same thing on my computer than on his own and I don't have a problem with my Hotmail.
Another problem that may have shown at the same time, is when she using the 'up' or "down" arrows to move, up and down a page of Hotmail (ONLY on Hotmail), the reaction is very slow and jerky. " The answer to sound by using these same "up and down keys" is normal on everything else on his computer.
Is it possible to "freshen up" his copy of Hotmail without losing all the information currently on his Hotmail - or is there another way to slove the problem?
Ideas - and thank you!
Hotmail is managed by Windows Live Solution Center.
Please repost to Hotmail forum - son of Hotmail section
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don't send email, go to air currents, that it seems to be frozen on this page
I want to send an email but it won't send him, I also tried to put the message in drafts but not moving does not at this page of either.the seems to be frozen I think.
If you use Windows Mail in Vista, then find interference antivirus (see www.oehelp.com/OETips.aspx#3) and try to compact and repair the database (www.oehelp.com/WMUtil/).
Otherwise if you use Hotmail or WLM ask here: www.windowslivehelp.com
Steve
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