Ftp download Muse - can't make it work (530 access denied)
My client needs power use inbrowser mounting in muse, so I am trying to download my site using muse. In the past I've downloaded using my client ftp (send on a mac), and I had no problem whatsoever. My username and password are certainly correct, I downloaded the countless number of times using these details, and I checked to see that they're still working using my client ftp directly, and they do it without any problem.
I have tried everything I can, I read through all the forums that I can find. I have tried everything I can in the settings, I followed adobes own instructions detailed Adobe Muse Help using ftp.mysitename.co.uk:portnumber etc etc. | Download a Site from Muse Adobe on a third-party hosting service. I managed to get a little further sometimes, do a review page ' the server MD5 fingerprint is:...' to ask me if I am convinced of this server, and then when I click ok, the same error of user name and password. My customers Web space is 1 and 1. They don't give me no information, they say it's my problem, and they do not deal with problems of client software. I'm really stuck and have a very unhappy customer and a Web site that my client cannot change, that they do not want to pay for. Really hope someone can help with ideas other than those mentioned.
I had to stop trying - because 1 and 1 blocked my ip several times for having too many attempts with an incorrect password.
Thank you very much in advance if you can help me :)
Have you tried to contact your hosting provider? Perhaps something has changed.
The error is explicit and precise that you credentials are denied by the host. I don't think that there is much that can be done on the side of the Muse of it.
Tags: Adobe Muse
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