FTP error 501

Hi, we use FTP to upload our daily records to a server on campus running Filezilla and Adobe's Streaming Server.

We installed a new editing with Premiere Pro and SOUL CC 2014 machine. On our old machines, we still have a CC of the SOUL. When you import our old presets in SOUL CC 2014 all FTP settings are gone. After return in their I can't get a single file, not even the Test work. FileZilla (server) has an allowed IP list. The current computer has entered the allowed list.

When I inspect Filezilla "log after the connection has failed, I see a"501 Syntax error". I checked the credentials. Using Cyberduck I can download files from this (new) computer. What could be the reason, SOUL CC2014 unable to connect? Where should I look for a solution?

We found the cause and solution: to do with the remote path.

In earlier versions, this area could be left empty. In the current version of 2014, you will have to insert at least a period (full stop). Otherwise, SOUL will send a MKD command. This leads to an error when there is no rights on the server (as in our case). Apart from that, it does not seem meaningless for the SOUL to create a directory when it was not asked to do.

This seems to be a bug. Or is this deliberate behavior?

Kind regards

Andreas

Tags: Adobe Media Encoder

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