g009-23: 23-g009 AIO crashes
Hi, I got a HP 23-g009 for over a year and it has been nothing more than a headache, because it crashes randomly. Everything started when running Windows 8.1, continued through a factory full reset and then continued by an upgrade of Windows 10. He has been locked up before any additional software could be installed so I can't believe that it is related to the software.
I'm not 100% certain, but I think that he is still locked while I was in the BIOS boot screen.
Everyone knows about this problem? As I said, it's totally random. The only symptom comes after the camera and the screen becomes a bit confused. A bit like a satellite TV picture can do when signal is out.
Any ideas would be much appreciate.
Hello and thank you very much for posting on the HP support forums. Usually if you get jams like that, even at the bios screen, then you have a hardware problem. First thing to do is to start a tear down.
Start by removing a strip of ram. See if the system reproduces the stat of lock if none then remove the other stick of ram and put the one you first removed in the first slot. If the blocking problem stick ram bad bingo. If this is not the case, switch to other devices like hard drive. Disconnect the hard drive and the boot in the bios.
If the system stays on without lock state, over a period of time then something with the hard drive or disk hard connection on the motherboard could be causing it. If you think it's the hard drive, then plug it into another computer and see if the locks system to have that drive in it. If no hard drive goes on.
Normally, for a fantom blocking state, this can take a few days of testing to find the reason.
Check the motherboard as well watch for any signs of capasitor failure.
Here is a picture to help you with that.
You will notice that the bad guys have blown up and this will cause a deadlock state when the CAP is supposed to hit his set Breakdown voltage, or the system stops completely.
Here is a link to your Service Guide and upgrade. You can use this to help you remove and identify the components.
Please let me know how things are going. Thanks again for posting and have a great day.
Tags: HP Desktops
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Hello
I just installed a HP C5580 AIO on my Vista64 system and cannot get the PhotoSmart Essential software to run without crashing, I can start with as an admin and XP SP1 located on the Compatibility tab, but it crashes when I select a folder.
I've been looking on the net for sometime now and came up to the top for the most part empty, I hope someone here can help me to get this race. Thank you. and if you need any other info just let me know.
INFO:
Vist 64 bit 4 gig of ram
HP Photosmart C5580 All in One
using the latest drivers and software site version HPs 12
using Photosmart Essentials 3.5
no updates found.
ERROR:
Log name: Application
Source: Application error
Date: 2009-03-22 12:45:10
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer: MY PC
Description:
Failed application hpqpsapp.exe, version 120.0.110.11, time stamp 0x48a954b5, module MSVCR80.dll, version 8.0.50727.3069, time stamp 0x48d06c9a, exception code 0xc0000005, offset 0x000149d1, process id 0 x 1610 error, failed to start the application time 0x01c9ab0d8d97bb4b.
The event XML:
1000
2
100
0 x 80000000000000
8255
Application
MY - PC
hpqpsapp.exe
120.0.110.11
48a954b5
MSVCR80.dll
8.0.50727.3069
48d06c9a
c0000005
000149d 1
1610
01c9ab0d8d97bb4b
Message edited by JimBeamBlack on 03/22/2009 10:58::::::::::::::::::::NEVERMIND EDIT::::::::::::::::::::::::::::::::::Somehow, I found this on a ditch last search on THIS forum! I must have searched with words and phrases wrog, I started yesterday at around 17:00 and was until 01:00 last night working on this thing lol wow, time for a NAP!Another poster wrote:I then went within Solutions > settings > Internet connections and off all settings. Walla! 3.5 has now started and worked well. Recognized the C5580 as a CD/DVD printer and everything. For example, one that I allowed each until I've narrowed the problem to the Photosmart software updates. As long as it was out - (no thanks, I'll check the updates myself) 3.5 will work fine. You can leave all the other settings if you wish.
From there, I tried the firewall, to ensure all the various HP applications are allowed and this verified. I even disabled the firewall, and always turn PSU could cause it to start crashing again, so there seems not to be a link or firewall thing. All good old buggy software HP, we have come to expect.
Well, I hope that my trial dealing with these [well informed and support people] could help the next victim. Just turn off the power supply and the extremely limited and almost worthless software will stop crashing. Give him a bottle.
IT WORKED!
Thank you!!
See you soon!
Message edited by JimBeamBlack on 03/22/2009 11:15Message edited by JimBeamBlack on 03/22/2009 11:16Hey thanks Dexter for humans to answer that I have edited on it (probably the exact same when you posted your message) this work by another poster wround worked.
Wow what a relief, I have 3 computers and a server attached to this printer and I have been removing drivers and setup things for about a day... lol
I can't believe I just changed one word in my search and found this a few minutes ago! What a relief.
Thanks again man
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MacBook Air running OSX 10.9.5
My safari blocks a dozen times a day or two. I looked around and may not know what the problem is. For the sake of posterity, I'm pasting my latest report of accident below. Would be grateful if someone could help understand me what is happening.
Thank you
Process: com.apple.WebKit.WebContent [751]
Path: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
ID: com.apple.WebKit.WebContent
Version: 9601 (9601.7.8)
Generation information: WebKit2-7601007008000000 ~ 2
Code type: X 86-64 (Native)
Parent process:? [1]
Responsible: Safari [745]
User ID: 501
Date/time: 2016-10-07 13:25:56.884-0400
OS version: Mac OS X 10.9.5 (13F1911)
Report Version: 11
Anonymous UUID: FD8C1ACA-7667-910B-7C5F-6E4B62FCDC4E
Sleep/wake UUID: D89A8E62-988F-4BDE-A252-ABFFBC78DF09
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0 x 0000010245850051
VM regions near 0 x 10245850051:
WebKit Malloc 0000000307400000-0000000308400000 [16.0 M] rw-/ rwx SM = PRV
->
JS JIT generated code 000032ebd0e00000-000032ebd0e01000 [4K]-/ rwx SM = NULL
Request for clarification:
Class controller Bundle:
BrowserBundleController
Process model:
Several Web process
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 com.apple.JavaScriptCore 0x000000010f9d4b75 JSC::WeakBlock:visit(JSC::HeapRootVisitor&) + 117
1 com.apple.JavaScriptCore 0x000000010f9d495b JSC::VisitWeakSet:ReturnType JSC::MarkedSpace:forEachBlock < JSC::VisitWeakSet >(JSC::VisitWeakSet&) + 763
2 com.apple.JavaScriptCore 0x000000010f9d4651 JSC::MarkedSpace:visitWeakSets(JSC::HeapRootVisitor&) + 145
3 com.apple.JavaScriptCore 0x000000010fd7ac6a JSC::Heap:visitWeakHandles(JSC::HeapRootVisitor&) + 106
4 com.apple.JavaScriptCore 0x000000010fd7a795 JSC::Heap:markRoots(double,_void*,_void*,_int_(&) [37]) + 885
5 com.apple.JavaScriptCore 0x000000010fd7b582 JSC::Heap:collectImpl(JSC::HeapOperation,_void*,_void*,_int_(&) [37]) + 530
6 com.apple.JavaScriptCore 0x000000010fd7b33d JSC::Heap:collect (JSC::HeapOperation) + 93
7 com.apple.JavaScriptCore 0x000000010fbb3bc7 JSC::GCActivityCallback::doWork() + 135
8 com.apple.JavaScriptCore 0x000000010f9d16b2 JSC::HeapTimer:timerDidFire(__CFRunLoopTimer*,_void*) + 178
com.apple.CoreFoundation 0x00007fff8c96a3e4 9 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
10 com.apple.CoreFoundation 0x00007fff8c969f1f __CFRunLoopDoTimer + 1151
11 com.apple.CoreFoundation 0x00007fff8c9db5aa __CFRunLoopDoTimers + 298
12 com.apple.CoreFoundation 0x00007fff8c9256a5 __CFRunLoopRun + 1525
13 com.apple.CoreFoundation 0x00007fff8c924e75 CFRunLoopRunSpecific + 309
14 com.apple.HIToolbox 0x00007fff8f9f4a0d RunCurrentEventLoopInMode + 226
15 com.apple.HIToolbox 0x00007fff8f9f47b7 ReceiveNextEventCommon + 479
16 com.apple.HIToolbox 0x00007fff8f9f45bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 com.apple.AppKit 0x00007fff8ae1024e _DPSNextEvent + 1434
18 com.apple.AppKit 0x00007fff8ae0f89b-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 122
19 com.apple.AppKit 0x00007fff8ae0399c-[NSApplication run] + 553
20 com.apple.AppKit 0x00007fff8adee783 NSApplicationMain + 940
21 com.apple.XPCService 0x00007fff937e1c0f _xpc_main + 385
22 libxpc.dylib 0x00007fff8bc23bde xpc_main + 399
23 com.apple.WebKit.WebContent 0x000000010f0c6b40 0x10f0c6000 + 2880
24 libdyld.dylib 0x00007fff8bc0f5fd start + 1
Thread 1: dispatch queue: com.apple.libdispatch - Manager
0 libsystem_kernel.dylib 0x00007fff8763d662 kevent64 + 10
1 libdispatch.dylib 0x00007fff89fb9421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff89fb9136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff87638a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87637d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c925f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c925539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c924e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8afb005e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8a6ba899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8a6ba72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8a6befc9 thread_start + 13
3 wire: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8763c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8a6bcc3b _pthread_cond_wait + 727
2 libc ++.1.dylib 0x00007fff882b8d43 std::__1:condition_variable:wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010f9d25e2 JSC::SlotVisitor:drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 450
4 com.apple.JavaScriptCore 0x000000010f9c6d5a JSC::GCThread::gcThreadMain() + 74
5 com.apple.JavaScriptCore 0x000000010f9bce83 *: threadEntryPoint(void*) + 179
6 com.apple.JavaScriptCore 0x000000010f9bcdaf *: wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff8a6ba899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8a6ba72a _pthread_start + 137
libsystem_pthread.dylib 9 0x00007fff8a6befc9 thread_start + 13
Thread 4: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8763c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8a6bcc3b _pthread_cond_wait + 727
2 libc ++.1.dylib 0x00007fff882b8d43 std::__1:condition_variable:wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010f9d25e2 JSC::SlotVisitor:drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 450
4 com.apple.JavaScriptCore 0x000000010f9c6d5a JSC::GCThread::gcThreadMain() + 74
5 com.apple.JavaScriptCore 0x000000010f9bce83 *: threadEntryPoint(void*) + 179
6 com.apple.JavaScriptCore 0x000000010f9bcdaf *: wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff8a6ba899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8a6ba72a _pthread_start + 137
libsystem_pthread.dylib 9 0x00007fff8a6befc9 thread_start + 13
Slide 5: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8763c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8a6bcc3b _pthread_cond_wait + 727
2 libc ++.1.dylib 0x00007fff882b8d43 std::__1:condition_variable:wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010f9d25e2 JSC::SlotVisitor:drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 450
4 com.apple.JavaScriptCore 0x000000010f9c6d5a JSC::GCThread::gcThreadMain() + 74
5 com.apple.JavaScriptCore 0x000000010f9bce83 *: threadEntryPoint(void*) + 179
6 com.apple.JavaScriptCore 0x000000010f9bcdaf *: wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff8a6ba899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8a6ba72a _pthread_start + 137
libsystem_pthread.dylib 9 0x00007fff8a6befc9 thread_start + 13
Wire 6: WebCore: scrolling
0 libsystem_kernel.dylib 0x00007fff87638a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87637d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c925f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c925539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c924e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8c9da811 CFRunLoopRun + 97
6 com.apple.WebCore 0x00000001101f7934::ScrollingThread::initializeRunLoop() + 244 WebCore
7 com.apple.JavaScriptCore 0x000000010f9bce83 *: threadEntryPoint(void*) + 179
8 com.apple.JavaScriptCore 0x000000010f9bcdaf *: wtfThreadEntryPoint(void*) + 15
libsystem_pthread.dylib 9 0x00007fff8a6ba899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8a6ba72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8a6befc9 thread_start + 13
Slide 7: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff87638a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87637d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c925f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c925539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c924e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8e566f87 + [NSURLConnection (Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8e566d8b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8a6ba899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8a6ba72a _pthread_start + 137
libsystem_pthread.dylib 9 0x00007fff8a6befc9 thread_start + 13
: 8 DFG Worklist Worker Thread from the
0 libsystem_kernel.dylib 0x00007fff8763c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8a6bcc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010fcf0ccb JSC::DFG:Worklist:runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x000000010f9bce83 *: threadEntryPoint(void*) + 179
4 com.apple.JavaScriptCore 0x000000010f9bcdaf *: wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8a6ba899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8a6ba72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8a6befc9 thread_start + 13
: 9 FTL Worklist Worker Thread from the
0 libsystem_kernel.dylib 0x00007fff8763c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8a6bcc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010fcf0ccb JSC::DFG:Worklist:runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x000000010f9bce83 *: threadEntryPoint(void*) + 179
4 com.apple.JavaScriptCore 0x000000010f9bcdaf *: wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8a6ba899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8a6ba72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8a6befc9 thread_start + 13
: 10 FTL Worklist Worker Thread from the
0 libsystem_kernel.dylib 0x00007fff8763c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8a6bcc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010fcf0ccb JSC::DFG:Worklist:runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x000000010f9bce83 *: threadEntryPoint(void*) + 179
4 com.apple.JavaScriptCore 0x000000010f9bcdaf *: wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8a6ba899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8a6ba72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8a6befc9 thread_start + 13
: 11 FTL Worklist Worker Thread from the
0 libsystem_kernel.dylib 0x00007fff8763c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8a6bcc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010fcf0ccb JSC::DFG:Worklist:runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x000000010f9bce83 *: threadEntryPoint(void*) + 179
4 com.apple.JavaScriptCore 0x000000010f9bcdaf *: wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8a6ba899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8a6ba72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8a6befc9 thread_start + 13
12 wire:
0 libsystem_kernel.dylib 0x00007fff8763ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a6bbf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8a6befb9 start_wqthread + 13
Line 13:
0 libsystem_kernel.dylib 0x00007fff8763ca3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8da8bdcc nanosleep + 200
2 libc ++.1.dylib 0x00007fff882f6b38 std::__1:this_thread:sleep_for(std::__1::chrono::duration<long_long,_std::__1::ratio<1l,_1000000000l>_>_const&) + 75
3 com.apple.JavaScriptCore 0x000000010ff86bdd bmalloc::waitUntilFalse (std::__1:unique_lock < bmalloc::StaticMutex > & < < 1 l, 1000 l > > std::__1:chrono:duration long, std::__1:ratio, bool &) + 141
4 com.apple.JavaScriptCore 0x000000010ff868ff bmalloc::Heap:scavenge(std::__1::unique_lock<bmalloc::StaticMutex>&,_std::__1::chrono::duration<long_long,_std::__1::ratio<1l,_1000l>_>) + 47
5 com.apple.JavaScriptCore 0x000000010ff86724 bmalloc::Heap::concurrentScavenge() + 68
6 com.apple.JavaScriptCore 0x000000010ff8817d bmalloc::AsyncTask < bmalloc::Heap, Sub (bmalloc::Heap::*)() >: entryPoint() + 93)
7 com.apple.JavaScriptCore 0x000000010ff88119 bmalloc::AsyncTask < bmalloc::Heap, Sub (bmalloc::Heap::*)() >: pthreadEntryPoint(void*) + 9)
8 libsystem_pthread.dylib 0x00007fff8a6ba899 _pthread_body + 138
libsystem_pthread.dylib 9 0x00007fff8a6ba72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8a6befc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8763ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a6bbf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8a6befb9 start_wqthread + 13
Thread 0 crashed with X 86 State of Thread (64-bit):
Rax: rbx 0x0 0000800000001880: x 0000000000000000 rcx: 0 x 0000080000000188 rdx: 0 x 0000000245850000
RDI: 0 x 0000000000000000 rsi: 0 x 0000010000000031 PBR: RER 0x00007fff50b36b50: 0x00007fff50b36b20
R8: 0x0000000000001fff r9: 0x0000000216c3c000 r10: 0x000000012cce8000 r11: 0x000000007e083ea2
R12: 0x000000024c2f1000 r13: 0x000000024c2f1030 r14: r15 x 0 0000000000000270: 0x000000011547f8b0
RIP: 0x000000010f9d4b75 rfl: 0 x 0000000000010206 cr2: 0 x 0000010245850051
Logical CPU: 2
Error code: 0 x 00000004
Trap number: 14
Binary images:
0x10f0c6000 - 0x10f0c6ff8 com.apple.WebKit.WebContent (9601 - 9601.7.8) /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices < BF44ABC5-2969-37F0-8FCA-BECA4F24D17C >
0x10f0ce000 - 0x10f0cefff (7601.7.8) WebProcessShim.dylib < 213AF1FB-7C56-33E4-960C-8661F68B466D > /System/Library/StagedFrameworks/Safari/WebKit.framework/WebProcess.app/Content s/MacOS/WebProcessShim.dylib
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0x7fff8df86000 - 0x7fff8dfafff7 libc ++ abi.dylib (49.1) < 21A807D3-6732-3455-B77F-743E9F916DF0 > /usr/lib/libc++abi.dylib
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0x7fff9111d000 - 0x7fff9112bfff com.apple.opengl (9.6.5 - 9.6.5) < 4FAEADD8-EEB3-3FD9-ADC6-BA65806228CC > /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff91182000 - 0x7fff911b1ff9 com.apple.GSS /System/Library/Frameworks/GSS.framework/Versions/A/GSS < 27FCA2B4-0767-3002-8755-862B19B5CF92 > (4.0 - 2.0)
0x7fff911b2000 - 0x7fff9120aff7 com.apple.Symbolication (1.4 - 129.0.2) ion /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat < 3DCCAB8A-6FA1-3BB9-B4D3-A3CBDB3BDF04 >
0x7fff9134d000 - 0x7fff913cefff com.apple.CoreSymbolication (3.0.1 - 141.0.6) mbolication /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy < D46DE002-1FEB-38B7-8583-3DF3496274F5 >
0x7fff914d8000 - 0x7fff914f4fff libresolv.9.dylib (54) < 11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95 > /usr/lib/libresolv.9.dylib
0x7fff914f5000 - 0x7fff914f8ff7 com.apple.LoginUICore (3.0 - 3.0) < 1ECBDA90-D6ED-3333-83EB-9C8232DFAD7C > /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff914f9000 - 0x7fff914fcfff com.apple.help (1.3.3 - 46) < AE763646-D07A-3F9A-ACD4-F5CBD734EE36 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/help
0x7fff914fd000 - 0x7fff915f7fff (111.1.6) libFontParser.dylib < 77253632-B3F6-3151-ABA0-C1EF458668A8 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff91627000 - 0x7fff9163ffff com.apple.openscripting (1.4.1 - 157,1) < 2C6C6498-D88E-3D9B-B933-9873890F382E > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff91646000 - 0x7fff916b3ff1 com.apple.ApplicationServices.ATS (360 - 363.6) < 828C2711-4577-3F75-B436-3BDF328DFB11 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff916fb000 - 0x7fff91712ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) < D7F2E159-CF6B-3EB1-9806-3BC59E63D24F > /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff91713000 - 0x7fff9171bfff (522.92.3) libsystem_dnssd.dylib < 1418DF66-01BE-3A87-8553-09EAA945F4FE > /usr/lib/system/libsystem_dnssd.dylib
0x7fff91762000 - 0x7fff91778fff com.apple.CoreMediaAuthoring (2.2 - 947) < 6317ACCD-98DB-3ACB-B662-98DEBF38F5BF > /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff91779000 - 0x7fff917a5fff (184, 9-184, 9) com.apple.CoreServicesInternal < 4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379 > /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff917a6000 - 0x7fff91964fff com.apple.GeoServices (1.0 - 702.15.12) /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices < 5A4D463F-689F-3822-BF26-A19D51503019 >
0x7fff91bf3000 - 0x7fff91bfefff libGL.dylib (9.6.5) < A5F36623-33E8-379D-A423-8F873018CD79 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff91bff000 - com.apple.DictionaryServices (1.2 - 208) < A539A058-BA57-35EE-AA08-D0B0E835127D > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices 0x7fff91c28fff
0x7fff91c61000 - 0x7fff91c6bff7 (380.70.2) libcsfde.dylib < 3ACB87D7-A81C-3C45-B648-AD27F1B9D841 > /usr/lib/libcsfde.dylib
0x7fff91c6c000 - 0x7fff91c89ff7 com.apple.framework.Apple80211 /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211 < 043C7CFD-B57B-3F9D-B0FE-CA4B97C43968 > (9, 4 - 940.60)
0x7fff925a6000 - 0x7fff925edff7 libcups.2.dylib (372.6) < CBD2F0CF-FA10-36E1-A1D5-1B946B45B3B3 > /usr/lib/libcups.2.dylib
0x7fff9294f000 - 0x7fff9295ffff libbsm.0.dylib (33) < 2CAC00A2-1352-302A-88FA-C567D4D69179 > /usr/lib/libbsm.0.dylib
0x7fff9298b000 - 0x7fff92a4fff7 com.apple.backup.framework (1.5.5 - 1.5.5) < CA77A4FC-7B76-30C7-94BE-FF4B8140D05A > /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff92a8f000 - 0x7fff92ab9ff7 (278.11.2) libsandbox.1.dylib < 5C750008-A22B-35E8-8B11-D84F82E08680 > /usr/lib/libsandbox.1.dylib
0x7fff92b51000 - 0x7fff92baaff7 libTIFF.dylib (1052) < 909BF5F6-6FC5-3126-9028-593130CAEBE6 > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff92bab000 - 0x7fff92e3fff7 com.apple.RawCamera.bundle /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera < EA94F148-975D-32D7-8A20-B06017E5793B > (5.07 - 760)
0x7fff92e41000 - 0x7fff92e46ff7 com.apple.MediaAccessibility (1.0 - 43) < D309D83D-5FAE-37A4-85ED-FFBDA8B66B82 > /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi responsibility
0x7fff92e69000 - 0x7fff93004ff8 com.apple.CFNetwork /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork < CAA196FE-BF5A-384F-975E-E0F81359805B > (673.6 - 673.6)
0x7fff93005000 - 0x7fff93005fff com.apple.Carbon /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon < EFC1A1C0-CB07-395A-B038-CFA2E71D3E69 > (154 to 157)
0x7fff93055000 - 0x7fff9307dffb libRIP.A.dylib (599.35.15) < 408A708D-C1DA-3576-AADA-A44D5D5C6435 > /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff9307e000 - 0x7fff93085ff8 (842.92.1) liblaunch.dylib < A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A > /usr/lib/system/liblaunch.dylib
0x7fff93118000 - 0x7fff93147fff com.apple.DebugSymbols (106-106) < E1BDED08-523A-36F4-B2DA-9D5C712F0AC7 > /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff93148000 - 0x7fff93152fff libcommonCrypto.dylib (60049) < 8C4F0CA0-389C-3EDC-B155-E62DD2187E1D > /usr/lib/system/libcommonCrypto.dylib
0x7fff93153000 - 0x7fff93192fff libGLU.dylib (9.6.5) < 7463B411-2DB0-3338-BC8D-403293E2CA34 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff931d5000 - 0x7fff931d6ff7 libDiagnosticMessagesClient.dylib (100) < 4CDB0F7B-C0AF-3424-BC39-495696F0DB1E > /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff931d7000 - 0x7fff9332bff3 com.apple.audio.toolbox.AudioToolbox /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox < 69B273E8-5A8E-3FC7-B807-C16B657662FE > (1.10 - 1.10)
0x7fff9332c000 - 0x7fff93492fff libGLProgrammability.dylib (9.6.5) < 53BCF254-3014-33DC-94EF-72C7270F14F2 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff934e3000 - 0x7fff9372bff7 com.apple.CoreData (107 - 481.3) < E78734AA-E3D0-33CB-A014-620BBCAB2E96 > /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff9372c000 - 0x7fff93736ff7 com.apple.CrashReporterSupport (10: 9-539) < B25A09EC-A021-32EC-86F8-05B4837E0EDE > /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff9378f000 - 0x7fff937b9ff7 libpcap. A.dylib (42) < 91D3FF51-D6FE-3C05-98C9-1182E0EC3D58 >/usr/lib/libpcap. A.dylib
0x7fff937ba000 - 0x7fff937c7ff7 libxar.1.dylib (202) < 5572AA71-E98D-3FE1-9402-BB4A84E0E71E > /usr/lib/libxar.1.dylib
0x7fff937e0000 - 0x7fff937e6ff7 com.apple.XPCService (< 2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE > /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService 2.0 - 1).
0x7fff93916000 - 0x7fff9391fffb (121.20.1) libsystem_notify.dylib < 9B34B4FE-F5AD-3F09-A5F0-46AFF3571323 > /usr/lib/system/libsystem_notify.dylib
0x7fff9392d000 - 0x7fff9395bff7 com.apple.securityinterface (9.0 - 55047) < 0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C > /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff93a32000 - 0x7fff93a61ff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD < 404369C0-ED9F-3010-8D2F-BC55285F7808 >
0x7fff93a62000 - 0x7fff93ad9fff com.apple.CoreServices.OSServices (600.4 - 600.4) < 6BC86B46-AFD3-3F06-8659-2C954CBEBD43 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff93ada000 - 0x7fff93ae0fff com.apple.AOSNotification (1.7.0 - 760,4) < 8F042A51-E0A9-37E6-A601-0DD6A58A0AC8 > /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
Summary of the external change:
Calls made by other processes for this process:
task_for_pid: 42
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 10494
thread_create: 0
thread_set_state: 0
Summary region VM:
ReadOnly part of libraries: Total = 248.4 M resident=85.6M(34%) swapped_out_or_unallocated=162.8M(66%)
Regions in writing: Total = 8.4 G written=4.7G(56%) resident=1.8G(21%) swapped_out=3.0G(36%) unallocated=6.6G(79%)
VIRTUAL FIELD TYPE
=========== =======
ATS (font support) 33.5 M
Address space reserved K-4 ATS (font support) VM (reserved) (not assigned)
Image CG 260K
CG shared images 140K
CoreAnimation 21.3 M
Ship continuations 8192 K
IOKit 17.0 M
JS JIT generated code 256,0 M
JS JIT generated address space VM 768.0 M booked (reserved) code (not assigned)
Once the kernel 8K Alloc
MALLOC 79.5 M
MALLOC (admin) 32K
242 12K memory tag
Tag 251 16K memory
OpenGL GLSL 1664K
BATTERY GUARD 56.1 M
Pile of 14.7 M
VM_ALLOCATE 17.5 M
WebKit Malloc 7.2 G
__DATA 26.3M
__IMAGE 528K
__LINKEDIT 85.3 M
__TEXT 163.1 M
__UNICODE 544K
mapped file 344,4 M
shared memory 68K
=========== =======
TOTAL 9.0G
In TOTAL, less space reserved VM 8.3 G
Model: MacBookAir6 2, MBA61.0099.B20 of BootROM, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, MSC 2.13f9
Graphics card: Intel HD graphics card 5000, 5000, Intel HD graphics card integrated
Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 117), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 5.2.7f4 15858, 3 services, 23 aircraft, 1 incoming serial ports
Network service: Wi - Fi, AirPort, en0
Serial ATA Device: APPLE SM0512F, GB 500,28 SSD
USB device: Memory card reader internal
USB device: Hub BRCM20702
USB Device: USB Bluetooth host controller
Bus crush: MacBook Air, Apple Inc., 23.6
You have one of the following installed:
(1) anti-virus software
(2) the so-called ' cleaning/optimization/tune-up' apps
(3) banking online software from Trusteer security under the names 'Report' or 'Trusteer Endpoint Protection.'
(4) Saari third party extensions
Extensions of third parties who are not yet being upgraded to a new version of Safari often upgrade of chess casue when Safari is released. Hold the SHIFT key when you launch Safari. If it opens, immediately go to Safari preferences > Extensions and round then all off. Try a normal launch.
-
Crashing apps and the slow performance since the installation of macOS Sierra
Hello
Im a user of long date Mac but displays the first time that I was pretty happy with everything that on my macbook pro for the past years... until I installed Sierra a day ago.
Since installing everything works super slow and a lot of my apps hang and crash. Things are not rosy, here is my EtreCheck report - running current version 10.12 on my MacBook Pro (mid 2010) if anyone can help would be much appreciated. Thank you
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-07 16:52:11
Download EtreCheck from https://etrecheck.com
Time 06:53
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Apps are broken
MacBook Pro Intel Core i5, Intel Core i7 (mid-2010)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro6, 2
1 2.53 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 371
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
macOS Sierra 10.12 (A 16, 323) - since startup time: less than an hour
Hitachi HTS545050B9SA02 disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 86,37 (Go 31,68 free)
Macintosh HD (disk 1) / [Startup]: 412,50 (GB 158,46 free)
Encrypted AES - XTS unlocked
Storage of carrots: disk0s2 412.88 GB Online
MATSHITADVD-R UJ-898)
Logitech USB receiver
Card reader Apple
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM2070 hub.
Apple Inc. Bluetooth USB host controller.
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Mac App Store and identified developers
/ System/Library/Extensions
com [no charge]. Huawei.driver.HuaweiDataCardDriver (4.0.6 - 2016-10-04) [Support]
com [loading]. Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0 - 2016-10-04) [Support]
com [no charge]. Driver Logitech.Unifying.HID (1.2.0 - SDK 10.0 - 2016-10-04) [Support]
[no charge] com.leapfrog.driver.LfConnectDriver (1.0.6 - SDK 10.0 - 2016-10-04) [Support]
NET [no charge]. Thomson.iokit.USBLAN_usbpart (1.6.0 - 2016-10-04) [Support]
HWNetMgr: Path: / Library/StartupItems/HWNetMgr
Startup items is no longer function in OS X Yosemite or later
[no charge] 7 tasks Apple
tasks of Apple 178 [loading]
tasks of Apple 86 [performance]
[no charge] 42 tasks of Apple
tasks of Apple 167 [loading]
tasks of Apple 95 [performance]
[performance] com Logitech.Control Center.Daemon.plist (2011-11-05) [Support]
[loaded] com.adobe.AAM.Updater - 1.0.plist (2015-09-18) [Support]
[cannot] com.adobe.CS5ServiceManager.plist (2010-07-14) [Support]
[loading] com.google.keystone.agent.plist (2016-07-13) [Support]
[cannot] com.teamviewer.teamviewer.plist (08 / 08/2015) [Support]
[cannot] com.teamviewer.teamviewer_desktop.plist (08 / 08/2015) [Support]
[loading] com.adobe.SwitchBoard.plist (2010-07-14) [Support]
com.Adobe.agsservice.plist [running] (2016-08-19) [Support]
[loading] com.adobe.fpsaud.plist (2016-08-30) [Support]
[loading] com.apple.installer.osmessagetracing.plist (2016-09-14)
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loading] com.teamviewer.Helper.plist (2015-03-03) [Support]
[cannot] com.teamviewer.teamviewer_service.plist (08 / 08/2015) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2010-07-16) [Support]
[loading] com.adobe.ARM. [...]. plist (2011-09-13) [Support]
[loading] com.adobe.ARM. [...]. plist (2010-07-14) [Support]
com.nero.HSMMonitor.plist [running] (2016-10-07) [Support]
DirectorShockwave: 12.0.6r147 - SDK 10.6 (2013-11-25) [Support]
OVSHelper: 1.0 (2010-12-10) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-03-22) [Support]
NP_2020Player_WEB: 5.0.7.0 (2011-04-03) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-18) [Support]
FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-29) [Support]
AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2014-12-03) [Support]
DivXBrowserPlugin: 2.1 (2010-12-10) [Support]
QuickTime Plugin: 7.7.3 (2016-09-14)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-29) is unable to contact Adobe
iPhotoPhotocast: 7.0 (2010-07-14)
Silverlight: 5.1.30514.0 - SDK 10.6 (2015-01-17) [Support]
AdobePDFViewer: 11.0.10 - SDK 10.6 (2015-03-29) [Support]
JavaAppletPlugin: 15.0.1 - 10.12 (2013-10-25) check the version of the SDK
Picasa: 1.0 (2011-03-29) [Support]
DivX HiQ - DivX, Inc. - http://www.divx.com/en/software/divx-plus/web-player/ (2010-12-21)
DivX Plus Web Player HTML5 < video > - DivX, Inc. - http://www.divx.com/en/software/divx-plus/web-player/ (2010-12-21)
DivX (2010-12-10) [Support]
Flash Player (2016-08-30) [Support]
Logitech Control Center (2011-11-05) [Support]
Time Machine not configured!
5% kernel_task
5% WindowServer
1% com.apple.AmbientDisplayAgent
1% xpcproxy
0% fontd
Top of page process of memory: ⓘ
Kernel_task 432 MB
Mdworker (15) 430 MB
Airmail beta 283 MB
152 MB Finder
Sandboxd 147 MB
476 MB free RAM
3.53 GB used RAM (1.41 GB being cached)
Used Swap 0 B
7 October 2016, 16:39:48 Self test - passed
7 October 2016, 16:20:48 ~/Library/Logs/DiagnosticReports/Airmail Beta_2016-10-07-162048_ [redacted] .crash
/ Applications/Airmail Beta.app/Contents/MacOS/Airmail Beta
October 6, 2016, 08:17:31 PM/Library/Logs/DiagnosticReports/App Store_2016-10-06-201731_ [redacted] .hang
/ Applications/App Store Store.app/Contents/MacOS/App
October 6, 2016, 07:52:21 PM/Library/Logs/DiagnosticReports/station air Beta_2016-10-06-195221_ [redacted] .hang
October 6, 2016, 14:37:32 /Library/Logs/DiagnosticReports/Preview_2016-10-06-143732_[redacted].hang
/Applications/preview.app/Contents/MacOS/preview
October 6, 2016, 02:37:26 PM/Library/Logs/DiagnosticReports/station air Beta_2016-10-06-143726_ [redacted] .hang
October 6, 2016, 14:37:22 /Library/Logs/DiagnosticReports/firefox_2016-10-06-143722_[redacted].hang
/Applications/Firefox.app/Contents/MacOS/Firefox
October 6, 2016, 14:37:18 /Library/Logs/DiagnosticReports/Pages_2016-10-06-143718_[redacted].hang
/Applications/pages.app/Contents/MacOS/pages
October 6, 2016, 14:37:12 /Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-06-143712_[redacted].hang
/ / Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
October 6, 2016, 14:36:50 /Library/Logs/DiagnosticReports/Preview_2016-10-06-143650_[redacted].hang
UNKNOWN PATH
Try this first: what happens if you start in safe mode (hold down the SHIFT key during startup), the problems go away?
Try this second in normal startup mode: what happens if you create a new user account and log in as that user, the problems go away?
I'm not sure I'd worry about the plane crashes - it is listed as beta software
-
iMovie crashes after Sierra upgraded.
I have a MacBook Air and yesterday I upgraded the OS to Sierra. After that, iMovie crashes as soon as it load and continued to do so throughout the day. I can't access a video of work I had done and really need to send it to my client to download on their website. I repeatedly sent reports to Apple and restarted my laptop 3 times. I can't force leave them, because the program is still not open long enough to do something.
I also tried to get a fix to remedy the situation, but there doesn't seem to be available.
Does anyone have a solution to this? My laptop is less than 3 years.
Hi nybor99,
I understand that you updated your MacBook Air to macOS Sierra and now the iMove application is not responding.
You did it to Time Machine backup your computer before updating? You install iMovie version 10.1.2 after update to macOS Sierra? Have you restarted your computer? You try to access a project in iMovie or did you finish the project and export a video file (film)?
Try these initial steps to solve your problem:
1 launch the App Store on your Mac app, click updates, and then click the button next to iMovie update.
2. restart your Macbook Air.
3. open the Finder. Open the Applications folder.
4. right click on iMovie and choose read information. Check the version 10.1.2.
5 double-click on the iMovie application to open it.
If the problem persists please reply to this thread with an update, including error messages that you may encounter and we will study further with you.
Take care.
-
Note crashing - software update 10.0.2
Hello
I've just updated my software to 10.0.2 on my iphone 6 and noticed that my plant notes (saved in my @gmail account) each time I open them.
Everyone has experienced the same problem, how can I solve this problem?
Thx a lot!
I had the same problem with my iCloud account notes. What I did to fix it was to stop the synchronization of notes in the account settings and remove them from the phone, then went to notes, and it does not plant.
When he reactivated redownloaded them all and it was fine. I think it could have been a picture in one of them makes it crash because it seems to do it every time I loaded a specific note with an embedded image. After resynchronization is OK.
Hope that helps for you
-
Pref systems > Scan & print
I can open the Scan & Print window under system preferences; However, when I click (+) to add a new printer, the Add Printer dialog box opens a second and quits immediately. This behavior started after I removed an existing printer.
Does anyone know how can I fix?
Reset did not help.
Error log shows:
Process: AddPrinter [406]
Path: /System/Library/CoreServices/AddPrinter.app/Contents/MacOS/AddPrinter
ID: com.apple.print.add
Version: 8.3 (405.2)
Generation information: PrintCenter-405002000000000 ~ 1
Code type: X 86-64 (Native)
Parent process: launchd [177]
User ID: 501
Date/time: 2016-10-05 16:30:40.801-0700
OS version: Mac OS X 10.8.5 (12F2560)
Report Version: 10
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0x000000010e05ca8f
-
MacBook air crashes after the release of sleep since the upgrade of the sierra
Began to notice that since I upgraded my macbook air 2015 to sierra, system crashes. The trigger is always when I wake the sleep system (whether it is by opening cover or press a key). Issue is intermittent and may not be reproduced every time. I contacted apple support and they recommended resetting the SMC (ctrl + shift + cmd) but that didn't help either. I also did a check of filesystem (fsck-fy) and which seems to be very well so.
I noticed others seem to be faced with similar problems and a common theme that I noticed was that both we seem to have an installed tardisk. Not sure if this could be a factor?
While it is not any loss of data, the question is certainly annoying and disruptive to work.
The same question was observed at about 7 times since the update of the sierra. Containing the report of Etrecheck to the breast
# Date and time 1 Kills Sep 28 10:03:09 2016 2 Kills Sep 28 18:13:50 2016 3 Fri 30 Sep 11:49:16 2016 4 1 Oct 01:05:15 Sam 2016 5 Mon 3 Oct 08:05:42 2016 6 Mar 4 14:26:03 Oct 2016 7 Sea 5 Oct 11:19:17 2016 Sea 5 Oct 11:19:17 2016
Panic report *.
panic (the appellant 2 0xffffff8004f7316e cpu): initproc is out - output namespace 2 subcode 0xa description reason: no
News of the UUID:
0 x 101425000 uuid = < a525eaea-af86-30c2-b360-3d093b4f0828 >
0 x 100713000 uuid = < 268e1319-a81e-384a-9303-67c26873038a >
Thread 3 crashed
RAX: 0 X 0000000000002210, RBX: 0X00007FFFE358C314 RCX: 0X0000700000F06BDB RDX: 0X000000010075DD1E
RER: 0X0000700000F06B30, RBP: 0X0000700000F06B70, IHR: 0X000000010075C698, RDI: 0X0000700000F06BDC
R8: 0X0000700000F06BD0, R9: 0X0000700000F06BCC, R10: 0 X 0000000004001080, R11: 0 X 0000000100756188
R12: 0X000000010075E8A8, R13: 0X0000700000F06BCC, R14: 0X0000700000F06BDC R15: 0X000000010075C698
RFL: 0 X 0000000000010283, RIP: 0X000000010143B605, CS: 0X000000000000002B, SS: 0 X 0000000000000023
Thread 0: 0xffffff80108dcdc8
0x00007fffe36b7456
Could not read the context 0x0000700000e01cd8 LR
Thread 1: 0xffffff80108e1748
0x00007fffe36bf27e
0x00007fffe3568337
0 x 0000000000000000
Thread 2: 0xffffff801558e6f8
0x00007fffe37a6214
3 wire: 0xffffff80159b8028
0x000000010143b605
0x0000000101441c7e
0x00000001014297ad
0x00007fffe358c48e
0 x 0000000100756188
0x00000001007265f3
0x0000000100725ef8
0x00000001007291cb
0x00007fffe355a128
0x00007fffe356fc10
0x00007fffe3565ad2
0x00007fffe355c966
0x00007fffe35709d2
0x00007fffe3562d41
0x00007fffe35713bf
0x00007fffe35741b0
0x00007fffe37a661f
0x00007fffe37a6221
0 x 0000000042000000
Thread 4: 0xffffff80151f4260
0x00007fffe36bf4e6
0x00007fffe37a6221
0 x 0000000000000000
Wire 5: 0xffffff8015c45e18
0x00007fffe37a6214
Mac OS version: 16A 323
Kernel version: kernel Darwin in Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:XNU-3789.1.32~3/RELEASE_X86_64
Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD
Name of system model: MacBookAir7, 2 (Mac-937CB26E2E02BB01)
******************************************************************************** *******************************************************
Mar 4 14:26:03 Oct 2016
Panic report *.
panic (cpu 1 0xffffff801817316e appellant): initproc is out - output namespace 2 subcode 0xa description reason: no
News of the UUID:
0x1065e4000 uuid = < a525eaea-af86-30c2-b360-3d093b4f0828 >
0x1055df000 uuid = < 268e1319-a81e-384a-9303-67c26873038a >
Thread 3 crashed
RAX: 0 X 0000000000000000, RBX: 0000000000000078 RCX 0 X: 0 X 0000000000000000, RDX: 0X000000000000007D
RER: 0X00007000061AC868, RBP: 0X00007000061ACCD0, IHR: 0X00007FDF61717C40, RDI: 0X00007000061AC888
R8: 0 X 0000000000000040, R9: 0X00007FFFE56873D0, R10: 0XFFFFFFFFFFFFFFFF, R11: 0 X 0000000000012068
R12: 0X00007FFFE5688148, R13: 0X00007FDF6160FAB4, R14: 0X00007000061ACCF0 R15: 0X00007FDF6160FAA0
RFL: 0 X 0000000000010206, RIP: 0X00007FFFDB52C00E, CS: 0X000000000000002B, SS: 0 X 0000000000000023
Thread 0: 0xffffff8023eb2be0
0x00007fffdcad2456
Could not read the context 0x0000700005fa0cd8 LR
Thread 1: 0xffffff8023eae260
0x00007fffdcada27e
0x00007fffdc983337
0 x 0000000000000000
Thread 2: 0xffffff802669e498
0x00007fffdcada4e6
0x00007fffdcbc1221
0 x 0000000042000000
3 wire: 0xffffff8027112260
0x00007fffdb52c00e
0x000000010561051d
0x00007fffdc975128
0x00007fffdc98ac10
0x00007fffdc980ad2
0x00007fffdc977966
0x00007fffdc976ee0
0x00007fffdc976cb7
0x00007fffdcbc1746
0x00007fffdcbc1221
0 x 0000000000000000
Thread 4: 0xffffff802538d510
0x00007fffdcbc1214
Wire 5: 0xffffff802538abb8
0x00007fffdcbc1214
Mac OS version: 16A 323
Kernel version: kernel Darwin in Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:XNU-3789.1.32~3/RELEASE_X86_64
Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD
Name of system model: MacBookAir7, 2 (Mac-937CB26E2E02BB01)
******************************************************************************** *******
Report Etrecheck
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-05 18:58:11
Download EtreCheck from https://etrecheck.com
Time 02:31
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer restarts
Description:
System of maintains restart with an error "panic (appellant 2 0xffffff8004f7316e cpu)": initproc is out - output namespace 2 subcode 0xa description reason: no ".
MacBook Air (13 inch, early 2015)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Air - model: MacBookAir7, 2
1 processor 1.6 GHz Intel Core i5: 2 strands
4 GB RAM not extensible
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 76
Intel HD 6000 graphics card
Color LCD 1440 x 900
macOS Sierra 10.12 (A 16, 323) - since the starting time: 6 hours
SM0256G SSD APPLE disk0: (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Mac 500 GB internal (disk2) / [Startup]: 505,01 (Go 343,25 free)
Encrypted AES - XTS unlocked
Storage of carrots: disk0s2 250.14 GB Online
Storage of carrots: disk1s2 255,52 GB Online
Card reader Apple
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
~/Library/LaunchAgents/com.example.restart.plist
sh - c ~/Desktop/TarDiskPear.app/Contents/MacOS/TarDiskPear
A unknown file found. [Check files]
/Applications/Kies.app
com.devguru.driver.SamsungACMControl [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]
com.devguru.driver.SamsungACMData [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]
com.devguru.driver.SamsungComposite [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]
com.devguru.driver.SamsungMTP [no charge] (1.4.31 - SDK 10.5 - 2016-03-01) [Support]
com.devguru.driver.SamsungSerial [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]
/ Applications/Parallels Desktop.app
com.parallels.kext.hypervisor [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]
com.parallels.kext.NetBridge [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]
com.parallels.kext.usbconnect [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]
com.parallels.kext.vnic [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]
/ Library/Application Support/org.pqrs/Karabiner
[loading] org.pqrs.driver.Karabiner (10.20.0 - 10.11 SDK - 2016-06-19) [Support]
[no charge] 7 tasks Apple
[loading] Apple 168 jobs
tasks of Apple 96 [performance]
[no charge] 40 Apple jobs
[loading] 158 jobs Apple
Apple tasks 105 [performance]
[loaded] com.adobe.AAM.Updater - 1.0.plist (2016-07-15) [Support]
[cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-13) [Support]
[loading] com.google.keystone.agent.plist (2016-08-02) [Support]
[loading] com.oracle.java.Java - Updater.plist (2015-12-25) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loading] com.malwarebytes.HelperTool.plist (2016-09-15) [Support]
[loading] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2016-04-11) [Support]
com.Nalpeiron.NetPro.plist [running] (2016-04-30) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2015-12-25) [Support]
[loaded] org.pqrs.Karabiner.load.plist (2016-06-15) [Support]
[loading] org.wireshark.ChmodBPF.plist (2016-07-15) [Support]
[loading] com.bittorrent.uTorrent.plist (2015-12-26)
[cannot] com.example.restart.plist (2016-07-20)
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)
XMenu application (/ Applications/XMenu.app)
Carabiner application (/ Applications/Karabiner.app)
Hidden Google Chrome application (/ Applications/Google Chrome.app)
Hidden KiesAgent Application (/ Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader hidden Application (~/Library/Application Support /.) WAS / fuspredownloader.app)
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-07) check the version of
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-07-15) [Support]
MeetingJoinPlugin: Unknown - SDK 10.2 (2016-09-28) [Support]
tblive-4: unknown (2016-10-03)
Adblock more - Eyeo GmbH - https://adblockplus.org/ (2016-09-28)
iTube Studio - iSkysoft Studio - http://www.iskysoft.com (2016-07-19)
Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2016-07-24)
Java (2016-08-07) [Support]
Automatic backup: YES
Volumes to back up:
Mac 500 GB internal: disc size: 505,01 GB disc used: 161,76 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 1.00 TB
Total number of backups: 17
An older backup: 24/01/16, 02:55
Last backup: 22/09/16, 17:07
Size of backup drive: adequate
Backup size 1.00 TB > (disc 161,76 GB X 3)
18% Google Chrome Helper (8)
8% WindowServer
6% mdworker (15)
5% of Google Chrome
3% kernel_task
Top of page process of memory: ⓘ
Google Chrome Helper 655 MB (8)
631 MB kernel_task
Mdworker (15) 201 MB
119 MB Google Chrome
Console 111 MB
49MO RAM free
3.95 GB used RAM (647 MB cache)
2 MB used Swap
October 5, 2016, 18:42:55 ~/Library/Logs/DiagnosticReports/QuickLookSatellite_2016-10-05-184255_[redacted] .crash
/ System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. e app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit
5 October 2016, 12:43:53 self-test - spent
October 5, 2016, 11:19:17 /Library/Logs/DiagnosticReports/Kernel_2016-10-05-111917_[redacted].panic [details]
October 5, 2016, 11:02:31 AM/Library/Logs/DiagnosticReports/Microsoft Outlook_2016-10-05-110231_ [redacted].cpu_resource.diag [details]
/ Applications/Microsoft Outlook Outlook.app/Contents/MacOS/Microsoft
October 4, 2016, 14:26:04 /Library/Logs/DiagnosticReports/Kernel_2016-10-04-142604_[redacted].panic [details]
October 4, 2016, 10:31:37 AM/Library/Logs/DiagnosticReports/Microsoft Outlook_2016-10-04-103137_ [redacted].cpu_resource.diag [details]
3 October 2016, 11:50:06 AM/Library/Logs/DiagnosticReports/Installer Progress_2016-10-03-115006_ [redacted] .crash
com.apple.Installer-Progress-System/Library/CoreServices/installateur Progress.app/Contents/MacOS/Installer progress
3 October 2016, 08:23:05 AM/Library/Logs/DiagnosticReports/Microsoft Outlook_2016-10-03-082305_ [redacted].cpu_resource.diag [details]
3 October 2016, 08:05:42 /Library/Logs/DiagnosticReports/Kernel_2016-10-03-080542_[redacted].panic [details]
October 1, 2016, 01:05:15 /Library/Logs/DiagnosticReports/Kernel_2016-10-01-010515_[redacted].panic [details]
September 30, 2016, 11:49:17 /Library/Logs/DiagnosticReports/Kernel_2016-09-30-114917_[redacted].panic [details]
September 28, 2016, 18:13:50 /Library/Logs/DiagnosticReports/Kernel_2016-09-28-181350_[redacted].panic [details]
September 28, 2016, 10:03:09 /Library/Logs/DiagnosticReports/Kernel_2016-09-28-100309_[redacted].panic [details]
If you have Bluetooth enabled, turn it off before going to sleep the computer.
-
Crash of mail.app in Sierra
I am running the latest version of MacOS Sierra 10.12 (A 16, 323) on a MBP end 2013 with i7 2.6 gig that has 16 GB 1600 MHz DDR3.
I have a repeated, intermittent crash in Apple Mail. It happens several times a day. The crash does not appear to be linked to a specific action, I take - send/receive, etc. It just seems to happen. This problem started to happen until I updated to 10.12. The crash does not appear to affect any other program, including Outlook, when I used to solve problems. I use Outlook for my email instead of Mail, but I don't like the program, to be honest, if I prefer to use Mail.
Everyone knows about this problem?
Thank you!
Back up your Mac if you have not already done so. Read https://www.apple.com/support/backup/to learn how to do this please. To learn how to use Time Machine read to use Time Machine to back up or restore your Mac.
Then, shut down your Mac and restart in 'Safe Mode '. To learn how to do it please read: try safe mode if your Mac does not start-up. Compare works your Mac in Mode for how safe it was.
Then restart normally. If the same problem comes back, please read the section If a problem does not occur in safe mode for actions recommended to Apple.
Finally, you can temporarily create a new user account and log into this account to determine if the problem also exists when connected to this account. To learn how to read How to test a question to another user on your Mac account. When you are finished troubleshooting, you can remove the temporary user account by following these instructions: macOS Sierra: remove a user or a group. Before you delete, confirm that you have not need of all the files that you have possibly set in this account.
Let me know what you decide.
-
Pages keeps crashing after Sierra
I just did a fresh of Sierra and re-downloaded installation applications thereafter. Since then, Pages crashes - every 5 minutes or more.
I am editor-in-Chief. In this regard, the Pages has been lackluster for some time. Apple has removed countless features that have been incredibly useful. Also, I work with track changes, much, but after about 400 modified Pages on my MacBook becomes increasingly more mired - unusable. While other applications continue to work fine, I have ofter wait for a keystroke appears in the display. This situation is corrected by approving the previous changes, but it is not acceptable that I won't accept the changes made to the documents of my clients. On the other hand, MS Word on my MacBook will accept thousands of tracked changes before the sinking. For this reason, I have stopped using Pages for editing and migrated to Word. However, I like the clean interface of Pages and have continued to use it for my own writing - until today.
Now, since the installation of Sierra and reinstall the Pages, the application crashes every five minutes. He abruptly sent me to the top of the document, opens the Inspector format and erase my history of "Cancel".
What version of Pages do you use?
Peter
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