G2 Desktop Elite SFF: cannot install windows 7 on new Office 800 2 elite
Hello everyone
I recently bought a new PC and I am trying to reinstall windows 7 (64-bit).
The boots PC off the DVD without any problems, but when he reached the window "select language", the keyboard and the mouse
stop working so I can't continue the installation.
Anyone know how I can fix this problem? I suspect that something in the BIOS must enabliong or deactivation?
Thank you very much.
Hello:
See if it works...
I discovered that apart Intel chipset USB 2.0 support Skylake chipset.
This means that windows installs the drivers normal USB will not work.
The Microsoft Windows ISO doesn't have no native USB 3.0 drivers either, and that's why your USB KB and mouse go dead.
Therefore, add USB 3.0 drivers in Windows ISO.
Intel has on it. They have a utility that does all the work for you.
ndows-7-USB-3-0-Creator-Utility https://Downloadcenter.Intel.com/download/25476/Wi
Run this and point to your Installation USB support and, hopefully, W7 will be installed.
Tags: HP Desktops
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