G6-2005ax Pavilion: Bluetooth auto turn off HP Pavilion g6-2005ax

I have a HP Pavilion g6-2005ax with 10 64-bit windows. After the upgrade I have problems with the software resets. For example. The bluetooth is disabled automatically. When I enable it and restart the bluetooth system is disabled again. I want to know if there are any bluetooth driver being upgraded for windows 10 for my laptop. Or in any case in which I can use bluetooth.

Hi @Yogizer,

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I understand that you have upgraded your system from Windows 10. Since the upgrade, you have encountered problems with the software resets. An example is that your bluetooth is disabled automatically.  You need to activate every time that the computer restarts.

When I checked the page drivers and software of PC Notebook Pavilion g6-2005ax there is not all the updated drivers for Windows 10.  This means that HP has not tested 10 Windows on your laptop. This does not mean that it will not only work the result is unknown.

Here are two links that should help you in the acquisition of pilots.

HP computers - update drivers and software with Windows Update (Windows, 10, 8)

Download or update of software and drivers for HP computers

Alternatively, you can try the following steps.

Step 1. Go into Device Manager and click on Bluetooth to expand the list.
Step 2. Right click on "Bluetooth Peripheral Device" you want.
Step 3. Select "Update driver software."
Step 4. Choose "Browse my computer for driver software".
Step 5. Choose "Let Me pick from a list of drivers for devices on my computer.
Step 6. Select "Ports (COM & LPT)".
Step 7. Select "Microsoft" to the list of "manufacturers".
Step 8. Finally select "Standard series via a Bluetooth connection.

While you are in Device Manager, right-click on your Bluetooth device and choose Properties.

Click the power management tab.
If" allow this computer to turn off this device to save power' is checked, please delete, then click on apply.

If you are unable to connect to a Bluetooth device, try the following:

1. type of step' change device' in Cortana.
Step 2. Click on where it says change device installation settings.
Step 3. Select No, let me choose what to do option.
Step 4. Check the automatically get the device application option.
Step 5. Click on save changes to save the settings that you select.

So, you can try this:

Step 1: Go to Cortana and type "services.msc" and press ENTER.
Step 2: Now find 'Bluetooth Support Service' and double click on it (under the general tab you can change startup automatically if you wish).
Step 3: Now click on Connect tab and type "Local Service" without the quotes, if it is not already displayed.
Step 4: Now, remove the passwords and leave the password field blank.
Step 5: Click on apply in the lower left corner.
Step 6: Click on the Recovery tab, and make sure it is set to restart the service after the failure of the first and the second and change it if necessary and click on apply.

As this occurred after upgrading Windows 10 and MIcrosoft offers support for Windows 10, you can contact them for assistance.

Microsoft Corporation / customer service

1-800-642-7676

Microsoft contact us

Please let me know if this helped.

Good luck!

Tags: Notebooks

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